xm
(nrivera)
(cking)
—>Next time your satellite radio goes on the fritz, use the following magic number to solve your Sirius XM problems... More »
—>Sirus-XM charges for access to its Sirius Music Player, but for the past few days, some customers can't get it to work. One of them in this forum says it only connects after Howard Stern is over, and speculates that some cost-cutting measures have reduced available bandwidth, leading to locked-out customers. In another thread customers are complaining that popular third-party streaming radio services have been sent cease-and-desist letters from Sirius, further limiting access to streaming Sirius programming online. Naturally, Sirius-XM hasn't responded to customer queries about the issue. More »
—> According to the NYT, Sirius XM owes $175 Million by the end of February and it may not be able to pay up. Bankruptcy may very well be in the cards for the Satellite Radio super-organism. The article cites a failure to "to win over many younger listeners" and the general economic downturn. More »
XM/Sirius have (temporarily?) canceled two punk rock stations, Fungus 53 and Sirius Punk, and are redirecting listeners to a 24-hour station "dedicated to Australian hard rock act AC/DC." We've been told by readers that this is a temporary promotion and happens all the time, to which we ask, wtf? XM/Sirius sometime cancels real programming channels to run paid-for promotions? Do you get a refund on those channels, or what? [Punknews.org] (Thanks to Craig!) More »
—>Space. The final frontier. These are the voyages of Sirius-XM. Its continuing mission: to explore strange new anti-consumer practices. To seek out new revenue streams and crowd out new competitors. To boldly safeguard the dangerous monopoly granted last night by the FCC. More »
—>What does the XM-Sirius satellite radio merger mean for XM customers? Well, according to one customer service rep, it means mean prices are going to roughly double in May. Here's what she said to one of our tipsters:
This is strictly confidential, but all the paperwork is signed and ready to go, and XM has fully acquired Sirius Radio. Come May, there will be a substantial price increase for XM Radio, as it will, in June or so, host all the Sirius channels. It would be best to simply extend your XM plan as we will honor your current contract price per month before we begin hosting the Sirius stations.The tipster said he believed she said the price was going to double. Perhaps the customer service rep just wanted to score a renewal, but if true, it would certainly at least be ironic considering when the DOJ approved the deal was they said, "the evidence did not show that the merger would enable the parties to profitably increase prices to satellite radio customers." However, reader comments on this post and this post over at Orbitcast say this customer service rep is full of pure baloney. More »
—>Reader Travis would like to purchase an XM radio from Best Buy. Sadly for him, Best Buy refused to sell him the radio without first learning his phone number. Travis does not want to share his phone number with Best Buy, therefore Travis has no radio. More »
The FCC seeks public comment on proposed XM-Sirius merger. Namely, what might the common people think about repealing a 1997 FCC ordinance specifically forbidding such a merger... More »
—>In an effort to make our self-imposed job of nicknaming America's CEOs easier, Sirius Satellite Radio CEO Mel Karmazin took Sirius' annual shareholder meeting as an opportunity to announce that Sirius "sucked less" than XM radio. Mel's exact words were, "We suck less." More »
—>To be perfectly clear, this has nothing to do with the recent Opie and Anthony dust-up. That being said, it suddenly seemed relevant to the future of satellite radio, so we thought we'd post the news. Again, they already canceled. It's not over Opie and Anthony. Ok, on to the news. More »
As you probably know, XM has touted their service as uncensored radio with the ability by the user to block specific channels. A method of self censorship that they constantly promote in their advertisements. These channels are tagged with the "XL" moniker showing the subscriber that they can put parental controls. More »
I hope you will print my letter on your site. I had some billing trouble with XM Radio. I paid a year's subscription in full. XM acknowledged that I paid my bill in full, but they kept turning off my service for non-payment. They also raised my subscription rate 2 months after I signed up and paid. They then indicated that they would refund my year's subscription when I complained loudly enough. They reneged on the refund. They also did not follow through on getting the billing issue clarified. As I received no help at all, I sent the following letter to the management team and the head of the Customer Service Division. I have not received so much as a form letter in response. I guess they have been too busy discussing merger strategies and keeping Bob Dylan happy...Sure, Pete. We'll print your letter. Read the letter Pete send to XM Radio, inside. More »
