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wachovia
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Spin The Wheel, Get A Different Story About Why Wells Fargo Flagged Your Card
By Laura Northrup on February 8, 2012 8:00 AM
15 Comments
Craig's Wells Fargo debit card was flagged for fraud because he was trying to buy a speaker at a high-traffic Apple Store. A merchant he made a recent purchase from has been hacked, and he will receive a new debit card soon. He's finally receiving an "upgraded" Wells Fargo card for his former Wachovia account, even though the account changed over more than a year ago.
Each of these stories has been told to Craig on separate interactions with Wells Fargo. The problem is, he doesn't know which one is true. And neither does anyone at Wells Fargo, apparently. More »
Wells Fargo To Pay $590 Million Over Wachovia "Pick-a-Pay" Loans
By Chris Morran on August 5, 2011 1:30 PM
13 Comments
Nearly three years later, Wells Fargo is still feeling the stomach ache from its decision to gobble up the expired scraps of Wachovia. It was revealed today that the Fargo folks have agreed to shell out $590 million to settle the class-action lawsuit over Wachovia's "Pick-a-Pay" loans. More »
Wells Fargo And Wachovia Merger Is Bad News For Divorced Couple
By Ben Popken on August 5, 2011 10:00 AM
69 Comments
When Wells Fargo and Wachovia got married, it was bad news for this divorced couple. Merging the two bank's databases resulted in the husband getting bills and statements for his ex-wife. After trying to fix it and deal with some Wells Fargo customer service reps who clearly needed counseling, the man is ready to break it off with his bank too. More »
Letter To Wells Fargo Execs Finally Gets Loan Check In Reader's Hands
By Chris Morran on April 8, 2011 3:15 PM
29 Comments
In February, law school grad and Consumerist reader Stephanie applied for a $5,000 loan to cover the cost of her bar exam and related review course. Should have been no big thing, considering that she's been an account-holder at Wachovia, which Wells Fargo scooped up after it failed a few years back. Alas, it turned into a nightmare. But after several weeks of dead ends, one well-composed Executive E-mail Carpet Bomb to Wells Fargo got the mess cleared up. More »
Wells Fargo Is Worst Friend Ever, Borrows $377.09 For Two Weeks Without Asking
By Laura Northrup on March 31, 2011 12:30 PM
85 Comments
Tom is angry at Wells Fargo, because they're borrowing $377.09 from him without his permission. When Wells Fargo purchased Wachovia a few years ago, Tom's car loan came along with it. Every month, the bank would draft a payment of $384.43 from Tom's account. His last payment was due in March, and it was only $6.34, but Wells Fargo just went ahead and took the entire $384.43 out of habit. More »
Wachovia Settles "Pick-a-Payment" Mortgage Loan Class Action
By Ben Popken on February 1, 2011 4:00 PM
41 Comments
If you got a "Pick-a-Payment" mortgage from Wachovia between Aug 1 2003 and Dec 31 2008, you might be up for claiming some cash in a $50 million settlement. More »
(Kevin)
Know Your Bank's New Checking Fees To Avoid Getting Slammed
By Mary Beth Quirk on January 10, 2011 11:15 AM
57 Comments
The first reaction to your bank instituting new fees on your "free checking" account in 2011 might be sheer, overwhelming panic, or maybe rage, indignation, or some combination thereof. But don't be afraid, fee-haters, there are ways around extra charges to your account. More »
Wells Fargo Repossesses Fully Paid-Off Car
By Chris Morran on November 2, 2010 4:00 PM
186 Comments
Looks like banks are really bad at more than just home foreclosures. A woman in Tacoma, WA, was left car-less after Wells Fargo had her vehicle repossessed, even though she owned her car outright. More »
Check Fraud Leads To Kafkaesque Nightmare For Wachovia Customer
By Laura Northrup on October 8, 2010 4:15 PM
69 Comments
What do you do when you have tried every possible tactic you can think of to resolve a situation, and you can still make no progress? Michael, a 20-year Wachovia customer, now finds himself in just this situation with the bank. No one at Wachovia has the power to straighten out his customer service nightmare that began when someone forged a check on his account back in June. More »
(gnislew)
Wells Fargo To Make $772 Million In Mortgage Adjustments Following Investigation
By Chris Morran on October 7, 2010 11:00 AM
30 Comments
Wells Fargo has reached a nearly $800 million settlement with Attorneys General in eight states where the company — more precisely, Wachovia, which was acquired by Wells Fargo after it failed — was under investigation for allegedly deceiving some borrowers into taking out loans they could never pay back. More »
Oops, You Didn't Buy A House, You Bought Its Worthless 2nd Mortgage, And Now It's In Foreclosure
By Ben Popken on August 2, 2010 10:00 AM
101 Comments
A couple thought they were snagging a $97,606 foreclosure fixer upper at a courthouse sale, only to find out months later they had actually bought its worthless second mortgage. The original was in arrears, and now the house would be sold at another courthouse auction. More »
(Tom T)
I Have $132 In Overdraft Fees After Bank Cashes Post-Dated Check
By Chris Morran on May 25, 2010 2:55 PM
119 Comments
A Consumerist reader wrote into us today to tell us how he ended up with $132 in overdraft fees, not because he went on a spending spree and didn't manage his finances correctly, but because his eager beaver roommate went ahead and deposited his post-dated rent check almost a full week early. More »
Wells Fargo Pulls $4,000 From Checking Account To Repay Student Loan
By Chris Walters on May 3, 2010 2:52 PM
65 Comments
When you borrow from a bank where you also keep your day-to-day cash, you might be opening yourself up to problems down the line. Most banks have a right of setoff, which means they can tap other accounts you hold with them to repay themselves money you owe. For a woman in Atlanta, this meant Wells Fargo legally drained her checking account without warning, leaving her and her husband with no cash and $385 in overdraft fees, due to some ongoing confusion over a student loan. More »
Wachovia Hassles My Dad Because They Mistakenly Think My Loan Is In Default
By Chris Morran on March 19, 2010 3:44 PM
58 Comments
Consumerist reader Jake got a big scare a few weeks back when his father called to let him know he'd been contacted by Wachovia. The bank told Jake's dad that not only was Jake's law school loan in default, but that, as a co-signer, he was responsible for paying $11,750 immediately. Two problems with that: 1) The loan wasn't in default. 2) Jacob's dad wasn't a co-signer. More »
(Photo:epicharmus)
Wachovia Harrasses Me For Phantom Car Loan Payment
By Phil Villarreal on December 9, 2009 9:30 AM
48 Comments
Richard bought a vehicle, returned it and bought another from the same dealership. He says Wachovia erroneously paid off the second loan instead of the first. Once he got the finance department to correct the mistake — a process that took a month — Wachovia started hassling him to make a payment for which he was never billed. More »
My Bank Refused To Believe I Was A Person
By Phil Villarreal on November 25, 2009 11:10 AM
94 Comments
Inspired by the tale of a couple whose Wachovia checking account was frozen for a month, Loan shares a similar tale. More »
Wachovia Froze My Checking Account For Nearly A Month
By Phil Villarreal on November 24, 2009 11:00 AM
71 Comments
Kate and her husband knew they had to settle a big debt to Capital One, but elected to wait until the bank came to them to pay up. The move ended up costing them, because Capital One got Wachovia to freeze their checking account with the assurance that it would release the funds once the couple paid up. More »
Former Customer Says Wells Fargo Bills Him $101.70 On Closed Account
By Phil Villarreal on November 9, 2009 2:00 PM
166 Comments
—>Royal says it's costing him more than $100 to break free of Wells Fargo after he closed his checking account before waiting for all pending charges to clear. More »
Wachovia's "Way2Save" Account Triggers Over $5,000 In Penalty Fees
By Chris Walters on October 27, 2009 6:02 PM
204 Comments
—>Wachovia has a new financial product called Way2Save that automatically moves $1 from your checking account into a high interest personal savings account every time you make an electronic bill payment. Susan tried to maximize her contributions by making a lot of little bill payments, but Wachovia cut off access to her funds without notice and triggered an avalanche of penalty fees. Now she owes over $5,000 to her credit card companies, far more than she would likely have ever earned through Wachovia's complicated savings program, and of course Wachovia is denying any responsibility. More »
Wachovia Teller Refuses To Deposit Check Written In Two Ink Colors
By Chris Walters on September 2, 2009 12:05 AM
112 Comments
—>"The best advice I can offer to those who wish to commit check fraud against Wachovia Bank," writes Jim, "is to purchase a typewriter." Although he's been a customer of the bank for years and had a hefty balance that more than covered the deposit amount of his handwritten check, because the dollar amount was in black ink and the signature was in blue ink the teller said it might be fraudulent and refused to take it. More »
