• junk mail

    Mail Carrier Gets Probation For Burying Your Junk Mail In His Backyard

    "Mailman Steve," as he's known to the children on his route, got 3 years probation yesterday for failing to deliver years worth of junk mail that was found stacked in his garage and buried in his backyard. He'll also have to pay a $3,000 fine and serve 500 hours of community service. More »
  • shipping battle

    Overnight Shipping Battle! FedEx Vs. USPS Vs. UPS

    In the battle of the overnight shipping, which service reigns supreme? Is it FedEx? Or UPS and its long-haired whiteboard dude? Or the folks in blue at the Postal Service? More »
  • usps

    Postal Employees Ordered To Stop Offering First-Class Mail

    Postal employees have been ordered to upsell pricey express or priority mail services to anyone sending anything more than a letter, according to an anonymous tipster. The directive comes straight from Washington to help combat the Post Office's $1.1 billion operating deficit. To avoid the upsell, specifically ask if there is a cheaper way to ship your package. The anonymous tipster's letter, inside... More »
  • usps

    USPS Delivers Just The Cover Of Your Rolling Stone, But Is Very Sorry

    Reader Dave says that he received just the cover of his copy of Rolling Stone, wrapped in a cute, apologetic plastic bag from the USPS. More »
  • usps

    My Mail Carrier Likes Throwing Our Packages Up Several Flights Of Stairs

    Reader Misha would like to know what can be done about a mail carrier who seems to enjoy throwing packages up several flights of stairs, and supervisors at the post office who don't mind that she does this. More »
  • usps

    The Post Office Wants Their Penny Dammit!

    Reader Joe wrote to us with a heads-up about not short-changing the U.S. Post Office. His postman left him a serious-ass invoice charging Joe with 1ยข postage due. According to Joe's rough numbers, the PO spent at least $.25 to pay the postman for the estimated minute it took to write the invoice. Joe's letter and photos, inside... More »
  • usps

    The Post Office Will Pay Out Your Insurance Claim... If Their Employees Admits To Abuse

    The post office won't pay Alauna's insurance claim for a damaged Hewlett-Packard laptop unless one of their employees admits to intentionally abusing her package. More »
  • comcastic

    Comcast Won't Stop Sending You Junk Mail Because "You Might Move"

    UPDATE: Comcast has now removed Brad from its mailing lists for really reals.

    Reader Brad is fed up with junk mail from Comcast. He asked the company if it would be possible to be taken off the junk mail list to which Comcast replied, "We are unable to remove a non-active account from the mailing list. The reason being is, if or when you move out of this address, we would not be sending offers and possibly prevent the new owner from receiving a special offer," and that would be a crime against humanity, we suppose. Is there a way to get Comcast to stop sending junk mail? Brad's letter and our response, inside.. More »

  • Express Mail

    USPS Says Guaranteed Overnight Isn't Guaranteed. What?

    Dorothy found out that the USPS's guaranteed overnight delivery doesn't apply if you use their Express Mail boxes, because "Letters get stuck up in the top of the box all the time. Sometimes, it takes days or even a week before we find them." Hey post office, maybe you should try to check the top of the box every day. Problem solved!

    We sent a letter via guaranteed overnight shipping with USPS. On the evening of June 4, we purchased and printed the label, attached it to the envelope and mailed the envelope the following morning (June 5th). I dropped it in the Express Mail box outside our local post office.

    When I checked the website, I found the letter wasn't delivered until June 11th. I called the toll-free number and had an odd exchange with an operator.

    More »
  • junk mail

    It's Illegal To Stick Unstamped Flyers In Mailboxes, But The Post Office Doesn't Care

    Section 1725 of Title 18 of the U.S. Code prohibits placing mailable materials like circulars and sales bills with unpaid postage in mailboxes with intent to avoid payment of postage. That means that the Chinese menus and offers for cheap lube jobs that end up in your mailbox might have been placed there illegally. One reader whose mailbox was clogged with this junk contacted the USPS to report the businesses. Her story, and the post office's ambivalence, inside. More »