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toys-r-us
toys-r-us
Check Fraud At Toys 'R' Us: Not Fun At All
By Laura Northrup on May 8, 2012 11:33 AM
36 Comments
Lee hasn't shopped at Toys R Us in years, but he bought something there. His bank account did, and didn't bring him along for the ride. He was the victim of check fraud, with his account number used to make a purchase there. After reporting the fraud and getting his money back, he got a debt collection notice from Toys 'R' Us. He straightened that out, and now wonders: what next? More »
(XISMZERO)
Toys 'R' Us Rewards Program: Where A $5 Certificate Isn't Quite $5
By Laura Northrup on January 25, 2012 8:05 AM
70 Comments
Toys 'R' Us should want to reward Dustin handsomely. He has five kids, and his family buys an awful lot of toys there. It's not the store itself but its rewards program that's giving him problems. He used rewards certificates and $34.88 in cash to buy a toy, but when he went to return that toy, he learned that the rewards program is less straightforward than it seems when you need to return something. More »
Toys R Us Will Be Open For 112 Hours Straight Before Christmas
By Mary Beth Quirk on December 20, 2011 11:00 AM
24 Comments
For those waking up in the dead of night, terrified that they forgot to find that perfect toy for their kid, Toys R Us will be leaving its grinning giraffe arms open for 112 hours straight. Starting this morning at 6 a.m., the toy shillers will keep stores open until 10 p.m. on Christmas Eve, December 24. More »
ToysRus.com Loses My Order, Tells Me I Can Go Pick It Up In Store For An Additional $60
By Chris Morran on December 19, 2011 4:31 PM
35 Comments
As we reported last week, a recent survey showed that the website for Toys R Us came in dead last among top online retailers for its average delivery time. Unfortunately, this news came too late for Consumerist reader Victor who had already been waiting 11 days for his order from the site. More »
ToysRus.com Loses My Order, Tells Me I Can Go Pick It Up In Store For An Additional $60
By Chris Morran on December 19, 2011 4:31 PM
35 Comments
As we reported last week, a recent survey showed that the website for Toys R Us came in dead last among top online retailers for its average delivery time. Unfortunately, this news came too late for Consumerist reader Victor who had already been waiting 11 days for his order from the site. More »
5 Bad Deals In Extended Warranties For Holiday Shoppers
By Ben Popken on November 1, 2011 12:00 PM
69 Comments
Extended warranty plans are generally known as being bad deals for consumers. But how specifically are they bad? An insider who works, begrudgingly, for an extended service plan company lays out some of the worst extended warranty deals to watch out for when shopping this holiday season. More »
Toys 'R' Us Must Pay $20.6 Million In 2006 Pool Slide Death
By Laura Northrup on October 20, 2011 9:30 AM
98 Comments
We enjoy mocking Banzai and their tendency to put wildly inaccurate photographs of their products on the boxes. But another wild inaccuracy led to tragedy in Massachusetts in 2006, when a 29-year-old mother went headfirst down an inflatable waterslide that collapsed. She broke her neck and later died as a result of the injuries. The jury deliberated for less than an hour before awarding her survivors $20.6 million—and they weren't even allowed to hear about the other person allegedly paralyzed by a similar injury while using the same product. More »
Toys 'R' Us Must Pay $20.6 Million In 2006 Pool Slide Death
By Laura Northrup on October 20, 2011 9:30 AM
98 Comments
We enjoy mocking Banzai and their tendency to put wildly inaccurate photographs of their products on the boxes. But another wild inaccuracy led to tragedy in Massachusetts in 2006, when a 29-year-old mother went headfirst down an inflatable waterslide that collapsed. She broke her neck and later died as a result of the injuries. The jury deliberated for less than an hour before awarding her survivors $20.6 million—and they weren't even allowed to hear about the other person allegedly paralyzed by a similar injury while using the same product. More »
(sfllaw)
Best Buy, Macy's & Other Stores Announce Holiday Hiring Surges
By Mary Beth Quirk on September 29, 2011 10:15 AM
25 Comments
Good news for anyone looking for a seasonal job — Best Buy, Macy's and Toys R' Us have all announced they'll be hiring a few thousand extra workers for the upcoming holiday season. More »
(XISMZERO)
Toys R Us Mystery Deal Not So Mysterious, More Frustrating
By Laura Northrup on July 22, 2011 10:30 AM
52 Comments
Caty wasn't trying to scam Toys 'R' Us out of fifty bucks. She saw an interesting promotion in the store's newspaper circular that required scanning a QR code in the ad and seeing what the "mystery deal" might be. She scanned the code, saw that it gave her a sweet deal on a game bundle, and headed over to the store. There she found empty shelves and employees who claimed that the deal had been a "mistake" and Caty had failed to follow a rule that wasn't on the newspaper circular. More »
Why Is A Toy Store Promoting An M-Rated Video Game?
More »
By Laura Northrup on June 15, 2011 8:30 AM
92 Comments
Toys 'R' Us sells video games. A lot of games are decidedly toys for grown-ups, not for kids. One of these is the long-anticipated Duke Nukem Forever, which is promoted front and center in the store's advertising circular this week. Timely marketing, sure. But Omar asks: is it appropriate to promote this item so heavily at a store that devotes most of its floor space to items for children?More »
What Can This Babies R Us Coupon Actually Be Used For?
By Laura Northrup on May 6, 2011 9:00 AM
50 Comments
In the comments of yesterday's Lane Bryant post, reader DeadPlasmaCell shared this terrible coupon for Babies R Us. The list of excluded items includes, essentially, the entire inventory of a Babies R Us store. What's left? Clothes? It would be a nice coupon if it said "20% off any clothing item" instead (except for the excepted clothing lines) but that would be too simple and much, much too easy. More »
(SA_Steve)
Has Toys 'R' Us Forgotten That Its Customers Are Children?
By Laura Northrup on October 21, 2010 12:30 PM
86 Comments
Alexander wonders: if Toys 'R' Us is a business that caters to children, why aren't their policies very child-friendly? If fickle children receive duplicate gifts or things they just don't want, why won't the chain take them back? He shared a recent experience along with his rant. More »
(tahamaki)
10 Companies That Were Once Great But Now Kinda Suck
By Chris Morran on August 19, 2010 2:30 PM
239 Comments
There was a time when many of us got our videos at Blockbuster after shopping for a Sony Discman at Sears, all while talking on our Motorola phone. All of these companies have had their glory days, but now they're on the U.S. News & World Report's list of 10 Companies That Have Lost Their Edge. More »
Buy Your Next Rifle Sight From ToysRus
By Chris Morran on March 23, 2010 1:53 PM
64 Comments
A reader named Braden wrote into Consumerist to show us that, in addition to all sorts of toys and games available on the ToysRus website, you can also pick up a Sightmark Accudot 243 Laser Boresight for your rifle. More »
(Photo:What Rhymes With Nicole)
Toys R Us: No Exchange On That Gift Without A Receipt
By Meg Marco on January 12, 2010 11:45 AM
99 Comments
Apparently Toys R Us has a policy that says that even unopened video games that still have the Toys R Us price tag on them cannot be exchanged without a receipt. No exceptions. More »
(Photo:ThatBeeGirl)
Toys R Us Double Charges Black Friday Shoppers
By Meg Marco on November 30, 2009 11:29 AM
65 Comments
Reader Ken emails to let us know that Toys R Us is experiencing a double billing issue stemming from some sort of glitch on Black Friday. He says a friend just told him she was double charged, and that when she contacted Toys R Us, they told her it was a national problem. More »
Toys R Us Invites You To Save -$10
By Meg Marco on November 23, 2009 4:53 PM
22 Comments
—>We love when Toys R Us does this. Ah, yes. "While supplies last." Hurry, people. Hurry. More »
Does This Potty Seat Need An Extended Warranty?
By Chris Walters on November 20, 2009 8:47 PM
59 Comments
—>Kelly just bought a plastic Baby Bjorn potty seat at Babies R Us. When the cashier rang it up, the system told her to ask Kelly if she'd like to pay another 30% of the purchase price for a service plan. More »
Toys Are Not Immune To All-Zapping Shrink Ray
By Phil Villarreal on November 17, 2009 3:40 PM
25 Comments
—>Alexey has found the ubiquitous Grocery Shrink Ray is also zapping toys. The pictured Imaginarium blocks used to come in sets of 200, as is reflected in the old price tag, barely visible at the bottom of the screen, but has been shrunk down to 150. More »
