robocalls

Alamo/Enterprise Won't Stop Calling About Phantom Rental Car
By Laura Northrup on February 3, 2012 9:04 AM  
Andrew is plagued by robocalls.The thing is, they're not for a political candidate or a shady credit card scam. The calls are coming from Alamo/National Rent-A-Car, and Andrew has no idea why. He's never rented a car from them, but that hasn't stopped them from robocalling. A lot. More »

CVS Makes Mistake, Robocalls Me Incessantly For Their 3 Bucks
By Laura Northrup on November 10, 2011 8:00 AM  
Sarah noticed after a visit to the pharmacy that the technician had failed to charge her for one of her prescriptions. It's difficult for her to get into town from her college campus, so she figured because it's the store's error, she'd let it go. Karma does not agree, and has sent swift and annoying punishment down for Sarah. She must pay for the prescription, or the CVS system will robocall her several times per day reminding her to pick up the prescription. More »

Best Buy Robocalls You To Upgrade Phone You Didn't Get At Best Buy
By Laura Northrup on September 2, 2011 10:35 AM  
Best Buy is a "valued business partner" of Verizon. That's why they handed over their customer list to Best Buy so Big Blue could call up Verizon customers eligible for new phones and encourage them to upgrade. At Best Buy, naturally. This happened to Mary, and she wonders whether anyone out there might have assumed that they had to upgrade at Best Buy. More »

AT&T Robocalls You, Has No Idea Why
By Laura Northrup on August 31, 2011 9:30 AM  
When you get robocalls from your wireless carrier telling you to call customer service regarding your account, and the calls aren't a scam, someone at customer service should know what the hell the robocalls were about. Not necessarily. This week, some mysterious force within the AT&T customer service system was desperate to get in touch with Rohit, but no one could tell him why. More »

Comcast Is Hounding Me With Comcastic Sales Robocalls
By Laura Northrup on March 22, 2011 4:00 PM  
Parker is a reluctant Comcast customer. Comcast would like Parker, and many other companies, to upgrade their service. Unfortunately, someone at Comcast believes that the way to convince customers to do this is to robocall them daily: even if they ask to be taken off the list. More »

(JOE WU)

Election Day Robocall Barrage Takes Out Comcast Phone Service In New England
By Laura Northrup on November 3, 2010 9:00 AM  
Political robocalls annoy the hell out of just about everyone, but on Election Day Eve this year in New England, things somehow got even worse. A barrage of last-minute automated calls to voters in New Hampshire and part of Massachusetts actually took down Comcast's phone network. "Between 5:30 pm and 7pm, whenever I tried to call out on Comcast VOIP the phone either would not dial or there would be a message saying all circuits were busy," writes David, who lives in the affected area. "I know - I should cancel the landline!" Only if the robocallers have your number. More »

Verizon's Robots Won't Stop Trying To Get Me To Pay For Bulk Text Messaging
By Phil Villarreal on April 8, 2010 9:24 AM  
Matt isn't big on text messaging, which is why he says Verizon has assaulted him with robocalls to get him to get in on the labor-intensive, thumb-cramping, erratic driver-inspiring phenomenon. More »

Domino's, Feel Free Not To Robocall Me
By Phil Villarreal on February 23, 2010 9:30 AM  
Domino's new pizza recipe is such an improvement, even robots are getting excited. Joel says he got a robocall with a "special offer" from Domino's. He writes: More »

Dell, I Do Not Appreciate Your 5 AM Wakeup Robocalls
By Laura Northrup on February 6, 2010 1:00 PM  
A few years ago, Kate made a horrible mistake. As the IT contact for her employer, she gave Dell her cell phone number. She tells Consumerist that apparently this gave the company license to give her status updates on the company's Dell orders between 5 and 6 A.M. Pacific time. Even after she no longer worked in that position. Even after repeated phone calls and e-mails begging Dell to stop calling her. The worst part? Kate isn't the only one. More »

(Photo: kevindean)

FTC Sues "Interest-Reduction" Robocallers
By Marc Perton on December 9, 2009 2:24 PM  
So, all telemarketing robocalls magically vanished a few months ago when the FTC banned them, right? Um, not quite. There are still companies out there exploiting their metallic minions in the name of feeding deceptive information to consumers. This month, the FTC filed suit against three companies that were pumping out "hundreds of thousands or even millions" of calls offering questionable interest-rate reduction services. More »

Robocalls Banned!
By Chris Walters on August 28, 2009 3:42 AM  

—>Today the FTC banned pretty much all telemarketing-based robocalls starting Tuesday, September 1st, 2009. At that point, "violators will face penalties up to $16,000 per call," notes the Los Angeles Times.  More »

What To Do When The Mistaken Identity Robo-Calls Won't Stop
By Phil Villarreal on August 12, 2009 1:40 PM  

—>It's bad enough when robots call you ad nauseum to pitch you their products and political causes and track down unpaid bills, but it's even worse when the uncouth androids mistake you for another person.  More »

"Why Is CVS Automatically Refilling My Prescriptions?"
By Chris Walters on June 1, 2009 4:58 PM  

It took three calls from CVS' automated reminder service for me to realize what was going on: CVS Pharmacy was refilling our prescriptions without our asking for them to be refilled, and then their automated dialer was calling us to notify us that we had a prescription waiting. Nobody in my family requested to have a prescription refilled, yet three times CVS called us to tell us to come and pick up our prescription.  More »

Watch Out For Health Insurance Robocallers
By Laura Northrup on May 29, 2009 9:55 PM  

—>Spammy "discount health care" pitches are hated by anyone who owns a fax machine, but now scammy health insurance vendors have taken to robocalling people, too. Reader Dustin was annoyed enough that he decided to track the calls to their source.  More »

Federal Judge Shuts Down Car Warranty Robocallers
By Carey Alexander on May 16, 2009 2:00 PM  

—>"Oh hell no!" Federal District Judge John F. Grady told a marauding group of car warranty robocallers who managed to annoy pretty much everyone over the past few months. The judge slapped two Florida companies with an immediate restraining order and froze their assets, which should be enough to finally end those maddening robocalls.  More »

FTC To Investigate Car Warranty Robocallers
By Alex Chasick on May 13, 2009 2:46 PM  

—>You knew it was imminent: after the "your car warranty is about to expire" robocallers pissed off the internet and the government within a matter of days, it was just a question of who would take them down first. Surprisingly, it looks like it's going to be the governmentMore »

Congressman Mike Doyle Is Pretty Much Done With These Auto Warranty Calls
By Alex Chasick on May 8, 2009 4:35 PM  

—>Our favorite congressman, Mike Doyle (D-PA), is also fed up with the robocalls telling him his car warranty is about to expire. For those keeping track, that's two elected officials that these robocalllers have illegally called recently. If the internet doesn't take them out first, hopefully our public servants will. Thanks, Kenneth!  More »

Here Are Some Of The Companies Behind The Car Warranty Robocalls
By Chris Walters on April 29, 2009 11:15 PM  

—>Verizon continues its recent campaign of turning robocallers into charitable contributions, this time by settling a lawsuit against two of the companies behind those awful car warranty calls. Last time it was for $25,000; this time it's for $50,000, all of which is being donated to the Joyful Heart Foundation, which Wireless Week describes as "a nonprofit devoted to empowering survivors of sexual assault, domestic violence and child abuse."  More »

"Velveteen Rabbit" Robocallers Pay $25,000 To Settle Lawsuit
By Chris Walters on March 27, 2009 12:04 AM  

—>Verizon Wireless has settled its lawsuit against those telemarketers who were phonespamming thousands of people back in February to promote a kids' movie. Feature Films For Families has agreed to pay $25,000 to Verizon, which will be donated to the National Domestic Violence Hotline (NDVH).  More »

Give Robocallers A Silent Ringtone And A Funny Name
By Ben Popken on March 16, 2009 10:41 PM  

—>You know those car warranty robocallers calling your cellphone? Of course you do, you hate them. This how reader Eyebrow McGee deals with them, and gets to have a little laugh at the same time:  More »