repair
(_cck_)
—>Reader Taylor is a little concerned about his laptop. It died on Halloween and he took it in to Best Buy the next day. Two weeks later, he typed his order number into the Geek Squad website and found that a little Halloween magic had taken place. His laptop was now an XBOX 360. More »
—>Reader Buddy has a lemon of a fridge that he purchased from Lowe's with an Extended Warranty. The store keeps sending people out to fix the appliance, but nothing seems to work. More »
—>James Lileks bought some fancy-ass Electrolux appliances from Best Buy. Unfortunately. they've turned out to be a bit of a headache. Mr. Lileks thought perhaps since he was a valuable customer who bought fancy-ass items, Best Buy would help him out and swap the problematic dishwasher for a more reliable cheaper brand (turns out that that the washer's control panel is susceptible to moisture, of all things.) He was wrong. They'd rather keep fixing it. Over. And Over. And Over. More »
—>Reader Martin sent his PS3 in to Sony because a game was stuck in the drive. When he got it back, the game was missing. Where did it go? Sony says there was nothing the drive when they received the unit. Martin is wondering why he would have sent his console in to Sony in the first place if it didn't have a game stuck in it. It is a mystery. More »
—>Xavier bought a pair of nice quality headphones from V-Moda, and liked them so much that he carried them along everywhere he went. When he started having problems with the device, he inquired about repairing the earbuds, but V-Moda had a better idea. More »
—>Although we received an indication in March that Microsoft was phasing out its Xbox 360 return policy of sending customers padded boxes with prepaid return envelopes, gaming blog Joystiq confirmed that Microsoft quietly made it official in late May. More »
—>Although we received an indication in March that Microsoft was phasing out its Xbox 360 return policy of sending customers padded boxes with prepaid return envelopes, gaming blog Joystiq confirmed that Microsoft quietly made it official in late May. More »
—>Consumer affairs columnist (and my former colleague) Dan Higgins stumbled upon a well-guarded secret—the real reason the Maytag repairman has nothing to do. It isn't because the appliances are so reliable. No, apparently it's because Maytag dispatches Sears repairmen to make warranty repairs, then refuses to reimburse customers because Sears isn't an authorized repair provider. At least that's what happened to this nice elderly lady. More »
—>The hard drive of Chris's HP laptop failed within its warranty period. Technically, it was four days after he bought the brand-new computer, but who's counting? More »
