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radioshack
radioshack
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RadioShack Manager Promises To Replace Broken HTC Phone, Changes Mind Because He Didn't Put It In Writing
By Chris Morran on September 9, 2011 1:15 PM
51 Comments
Consumerist reader says he's gotten the shaft from the folks at The Shack after a RadioShack manager promised him the store would replace his broken HTC Evo 3D, only to change his mind after David had wiped all his important data from the phone and brought it to the store to be exchanged. More »
Radio Shack's Hassle-Free Replacement Plan Full Of Hassles, Doesn't Replace Item
By Laura Northrup on August 22, 2011 1:02 PM
57 Comments
While buying headsets at Radio Shack,Orlando let himself be talked into buying the Shack's replacement plan for the item. There's no hassle to using the plan, the salesperson assured him, but he probably should have realized that there is no such thing as "no hassle" at Radio Shack. While the plan replaced a broken headset, there was plenty of hassle, and the plan didn't fully replace the item. More »
(smcgee)
After Six Months, Target Mobile Still Hasn't Coughed Up $50 Rebate
By Laura Northrup on June 1, 2011 9:30 AM
19 Comments
Back during last year's Black Friday shopping frenzy, Khoi purchased a new smartphone that cost $50, with a rebate offer of a $50 Target gift card along with it. The rebate card was supposed to show up within two weeks. Six months later, he's still waiting on that gift card, and he hasn't exactly been sitting around twiddling his thumbs and waiting for Target to mail it. Finally, at the 6-month mark, he decided to take his dissatisfaction to the very tippity top, writing to Target's CEO. More »
Best Buy's Genius Plan For The Future Is To Become RadioShack
By Meg Marco on April 18, 2011 4:30 PM
62 Comments
Back-to-back crappy financial quarters at the Big Blue Amazon.com Showroom (Best Buy) has the company looking to scale back their retail presence and, according to the Motley Fool, "begin opening more stand-alone small-box locations, targeting hundreds of new Best Buy Mobile stores selling the latest smartphone gadgetry within the next five years." Wait... small stores... emphasis on wireless... why does that sound so familiar? More »
RadioShack Not Exactly Thrilled With Free Gun Giveaway At Montana Store
By Chris Morran on March 30, 2011 12:30 PM
55 Comments
Earlier this week, a Montana electronics store identified as a RadioShack made national headlines by offering customers the option of getting a free gun if they signed up for Dish Network installation and service. But the folks at RadioShack HQ are quick to point out to Consumerist that, while the store may use the company name, its owner is acting on his own. More »
Montana RadioShack Gives Away Guns With New Dish Network Subscriptions
By Chris Morran on March 28, 2011 9:30 AM
40 Comments
A RadioShack in Montana is making headlines — and doing a brisk business — by offering free guns to new Dish Network customers. More »
Worst Company In America Round One: RadioShack Vs. Best Buy
By consumerist.com on March 23, 2011 3:00 PM
69 Comments
Here are two companies that have been rumored to be talking merger. But for now, all those discussions are put to the side in favor of slugging it out in the WCIA steel cage. More »
Please, Please, Don't Buy Mobile Phone Minutes From Radio Shack
By Laura Northrup on February 10, 2011 9:30 AM
73 Comments
Sure, you can buy minutes for your prepaid mobile phone at Radio Shack. But that doesn't mean that you should. Reader Adam's source for this information: a Shack employee, who told Adam that he should get his minutes elsewhere, claiming that employees get in trouble for selling them. Wha? More »
What Do You Think Of The Stores-Within-Stores Trend?
By Chris Morran on January 26, 2011 10:15 AM
83 Comments
These days, more and more big box and department store chains are taking a cue from shopping malls by renting out floor space to retailers to create smaller stores within stores. It's a model that has helped some businesses to stay afloat in these tough times, but does it benefit you? More »
Study: Putting Celebrities In TV Ads Only Makes Them Worse
By Chris Morran on January 14, 2011 2:20 PM
83 Comments
Do you buy Activia because Jamie Lee Curtis says you should? Or a Sony TV because Peyton Manning is their pitchman? What about that stash of Extenze you keep in the bedside table — did you purchase that on the recommendation of Jimmy Johnson? A new study shows that the answer to all these questions is probably a big "no." More »
Call This Radio Shack Salesman On His Crap, And He'll Call Security On You
By Laura Northrup on December 22, 2010 8:00 AM
170 Comments
Eric writes that he wanted to upgrade the phone that he uses on his T-Mobile prepaid plan. He decided on a T-Mobile Comet, and found a great price on it at Radio Shack. The crack sales team at The Shack had the phone in stock, and would be very happy to sell it to him along with a two-year contract. This being the reason why Eric has a prepaid plan, he declined. The salesman insisted that this was a policy that came straight from the district manager, and "called" to confirm it. When Eric asked for the manager's number so he could discuss the problem himself, the manager turned out to be a fax machine. When Eric insisted on being given the real number, that's when the salesman threatened to call mall security. More »
RadioShack Employee Buys Customer An Accessory In Order To Get System To Approve Phone Upgrade
By Chris Walters on September 27, 2010 12:30 PM
56 Comments
Has RadioShack gone too far with its sales quotas? Allison wrote us to say that when she tried to upgrade her phone recently, the employee had to add accessories to the transaction before the system would approve it. She said he canceled some, and she ended up paying $2 for "two plastic covers for phones I don't own." But she says her mom had an even more bizarre experience at a RadioShack, where the assistant actually paid for the accessories herself. More »
RadioShack Employee Buys Customer An Accessory In Order To Get System To Approve Phone Upgrade
By Chris Walters on September 27, 2010 12:30 PM
56 Comments
Has RadioShack gone too far with its sales quotas? Allison wrote us to say that when she tried to upgrade her phone recently, the employee had to add accessories to the transaction before the system would approve it. She said he canceled some, and she ended up paying $2 for "two plastic covers for phones I don't own." But she says her mom had an even more bizarre experience at a RadioShack, where the assistant actually paid for the accessories herself. More »
Behold One Day's Worth Of Stupid Shipping For A Retailer
By Meg Marco on July 12, 2010 2:45 PM
41 Comments
Reader E works for a division of RadioShack and would like to let us know that stupid shipping isn't exclusive to consumers — retailers are inundated with it. He sent us the following series of images. He says these photos represent one day's worth of stupid shipments. This apparently happens several times a week. More »
Anyone Want To Buy Radio Shack?
By Ben Popken on June 1, 2010 12:05 PM
69 Comments
Radio Shack, oh, I'm sorry, "The Shack" is on the auction block. Private equity groups like Blackstone Group are bidding for it, and Best Buy could be a possible secret contender as well, according to the Post. I guess that scheme to dominate the market by knowing the zip code of every battery purchaser didn't work out so hot. (Thanks to Gary!)
These Radio Shack Answering Machine Messages Are Excellent
By Meg Marco on May 7, 2010 4:03 PM
47 Comments
Some humanitarian has purchased a cassette tape of answering machine messages produced by Radio Shack in 1985 for $0.10 at the library and has made them available online for you to use. More »
RadioShack & Best Buy: Marriage Made In Mobile Phone Heaven?
By Chris Morran on March 29, 2010 10:00 AM
30 Comments
According to a recent report, the folks at RadioShack are looking to either sell themselves off to the highest bidder or find another retailer to merge with. Among the companies being discussed, the one getting the most attention is Best Buy. More »
Radio Shack Wouldn't Let Me Buy Stuff Without Email, Address, Phone #
By Meg Marco on March 22, 2010 2:58 PM
175 Comments
Reader Molly needed a cellphone charger. She ran in to Radio Shack to grab one and paid with cash — but the cashier wouldn't complete the transaction without her home address, phone number and email address. She's wondering if this is normal. More »
New York City: Where Manholes Explode And Destroy Radio Shack (With Video!)
By Meg Marco on February 11, 2010 1:29 PM
26 Comments
Manholes have been exploding more than usual in NYC lately. For those of you who have never lived in NYC, the street randomly explodes at pretty frequent intervals. Sometimes it's a steam pipe, sometimes it's electrical. Right now firefighters are putting out a Radio Shack that was a little too close to an exploding manhole/transformer situation. We have video of that, plus three other recent explosions. More »
(Photo:frankieleon)
Radio Shack Replaces Its Crappy Mouse Again And Again
By Phil Villarreal on December 10, 2009 8:45 AM
23 Comments
Bobby has found that Radio Shack's Gigaware wireless mouse to be shoddily made and breakdown-prone, but is happy that the company seems happily eager to replace it as many times as necessary. More »





