<![CDATA[Consumerist: Piracy]]> http://cache.gawker.com/assets/base/img/thumbs140x140/consumerist.com.png <![CDATA[Consumerist: Piracy]]> http://consumerist.com/tag/piracy http://consumerist.com/tag/piracy <![CDATA[ Walmart Shuts Down Music Store, Deactivates DRM-Protected Songs ]]> Last week, Walmart sent out emails to its online music store customers letting them know that on October 9th, 2008, they will no longer be able to play any DRM-crippled tracks. Unlike Yahoo, which did the right thing by offering free replacement downloads of unprotected songs when they killed their DRM program, Walmart simply brags about its new unlicensed model and tells you to burn your protected tracks to CD if you really want to listen to them in the future. Good job, Walmart, there goes another betrayed consumer into the welcoming arms of digital piracy. And another. And another...

"Wal*Mart shutting down DRM server, nuking your music collection — only people who pay for music risk losing it to DRM shenanigans" [BoingBoing]
(Photo: Kamoteus and Joe Mad)

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Consumerist-5056803 Tue, 30 Sep 2008 10:40:45 EDT Chris Walters http://consumerist.com/index.php?op=postcommentfeed&postId=5056803&view=rss&microfeed=true
<![CDATA[ Amazon Pulls Negative Reviews Of 'Spore,' Then Reinstates Them ]]> Earlier today, about 2200 reviews of the game Spore disappeared from the product page on Amazon.com, almost all of them negative. Did Amazon censor the reviews because of their anti-DRM nature? Amazon says no, that it was a technical glitch, and they restored the reviews by the end of today. An Amazon spokesperson told Ars Technica, "Amazon doesn't censor or edit customer reviews based [on their content] and we'd only remove a review if it fell outside our guidelines." Spore's rating is back to a single star, and it's #5 on Amazon's video games chart.

"Amazon temporarily gags Spore critics, deletes and restores all customer reviews" [ArsTechnica] (Thanks to Nathan!)

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Consumerist-5049321 Fri, 12 Sep 2008 19:26:36 EDT Chris Walters http://consumerist.com/index.php?op=postcommentfeed&postId=5049321&view=rss&microfeed=true
<![CDATA[ Yahoo Offers Coupons To Let Customers Download DRM-Free MP3s ]]> When Yahoo announced last week that they were turning off their DRM-restricted music store store in September, thereby abandoning customers with songs that would no longer play, people were understantably angry. At the time, Yahoo suggested you burn the songs to CD while you still can, then re-rip them into unprotected MP3 files—but that was a lousy solution that took time and money, and resulted in lower-quality audio files. Now they've come back with a proper solution that seems to more than make up for the trouble—especially if we can believe what their spokesperson told the LA Times.

First, here's the official revised policy that Yahoo announced today, according to the Associated Press:

The company said Wednesday it is offering coupons on request for people to buy songs again through Yahoo's new partner, RealNetworks Inc.'s Rhapsody. Those songs will be in the MP3 format, free of copy protection. Refunds are available for users who "have serious problems with this arrangement," Yahoo said.

John Healey at the Los Angeles Times' blog Bit Player published this additional information, which sounds like a hidden perk of the Yahoo Music Store closing:

Carrie Davis at Yahoo provided these nuggets of detail: if you're looking for a coupon or a refund, contact Yahoo's Customer Care department. There's no need for proof of purchase. The offer expires at the end of the year. By the way, coupons can be redeemed for any track at Rhapsody, not just the ones the customer purchased from Yahoo.

Of course, you'll have to explicitly request the coupons, then take the time to re-download your songs—or download new ones if you didn't like the ones you originally bought (although that's pretty shady, especially if you don't delete the DRM-wrapped ones)—so it's not the smoothest transition to DRM-free music. On the other hand, we're glad to see Yahoo isn't totally abandoning its customers after all.

"Yahoo offers coupons for music that stops working" [Associated Press] (Thanks to Chris!)
"Yahoo rethinks, offers refunds for DRM-wrapped songs" [Bit Player at Los Angeles Times]
(Photo: Getty)

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Consumerist-5031273 Wed, 30 Jul 2008 20:02:16 EDT Chris Walters http://consumerist.com/index.php?op=postcommentfeed&postId=5031273&view=rss&microfeed=true
<![CDATA[ RIAA Pulls Case Before It Can Be Dismissed, Then Refiles Days Later To Get Different Judge ]]> If you were still somehow unconvinced that the RIAA's legal strategy is "be sleazy, intimidate, then profit," their latest legal maneuvering might finally convince you. Next week, a judge was to decide whether their case against a New York family should be thrown out—the family's lawyer, RIAA critic Ray Beckerman, argued "that if the RIAA can't prove anybody downloaded the music from an open share folder, then the case would have to be dismissed."

Earlier this month the RIAA voluntarily dismissed the case—then refiled it last week but didn't mention it was the same lawsuit, which means it was assigned to a different judge. Now the RIAA is demanding immediate discovery (which includes depositions and hard drives), which the previous judge had blocked pending a rule on the dismissal motion. We tip our hats to you, RIAA lawyers. You bring every evil-lawyer cliche from TV to life.

"These people are psychos," Beckerman said in an interview.

Also, the case was captioned under the name Does, meaning the RIAA was somehow pretending it didn't know the family's name allegedly behind the IP address in question.

"This case, it's the exact same internet access account," he said. "It’s the very same act of copyright infringement charged. It's no different."

The RIAA did not immediately respond for comment.

Beckerman has penned letters to both judges alerting them to the switcheroo.

"They're trying to force a settlement and frightening people," Beckerman said in the interview. "That's the only point of this."

"Lawyer: RIAA Gets Sleazy in Disputed Downloading Lawsuit" [Wired Threat Level] (Thanks to Chris!)
(Photo: Getty)

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Consumerist-5016571 Sun, 15 Jun 2008 13:00:55 EDT Chris Walters http://consumerist.com/index.php?op=postcommentfeed&postId=5016571&view=rss&microfeed=true
<![CDATA[ Arizona Judge Rejects RIAA's "Shared Directory = Piracy" Argument ]]>

Although it won't affect other cases, the RIAA was handed a small smackdown this week when a U.S. district judge rejected their request for a summary judgement, and ruled that putting song files in a shared directory was not enough proof that infringement had occurred.

The judge said that the RIAA "must prove that the songs were actually downloaded," which is not a distinction past judges have made. Whether or not this ruling will cause other judges to look at the RIAA's future claims in a different light remains to be seen, however.

Wake's ruling pretty much contradicts many of the legal arguments the RIAA has presented in those peer-to-peer lawsuits the organization has brought against individual users. However, not that many cases actually make it to court, mainly because defendants often opt for settling for a few thousand dollars instead of shouldering expenses for a jaunt through the civil legal system.

"The Proof Is In The Downloading" [Pollstar] (Thanks to !) (Photo: Getty)

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Consumerist-5007418 Wed, 30 Apr 2008 20:14:27 EDT Chris Walters http://consumerist.com/index.php?op=postcommentfeed&postId=5007418&view=rss&microfeed=true
<![CDATA[ HBO Using Tivo's Macrovision DRM To Restrict "John Adams" Miniseries? ]]> con_HBOlocksminiseries.jpg When Dean recorded HBO's new Tom Hanks-produced miniseries "John Adams"—which is not a pay-per-view or on-demand program—he was surprised to see it was flagged by Tivo's Macrovision software, which controls how many times you may watch a program and how long you can store it before it's automatically deleted. Now the question is, was this a mistake on the part of HBO or Dean's cable provider Comcast? Or—considering HBO's infamous anti-consumer stance on time-shifted programming—is it the beginning of a sneaky "back-door" approach to locking down all their content, something Tivo's own people said would probably not happen when they added Macrovision to their recorders in 2004?

Update: Missdona has provided a couple of useful links in the comments below. If you experience similar issues with select programs being incorrectly DRMed, check out these threads for advice on how to resolve the situation.

Here's what Dean experienced:

"This morning, my kids and I decided to watch a TiVo HD recording we made last night of The Making of John Adams. This is the new upcoming mini-series by Tom Hanks and others about the lives and accomplishments of John Adams. When we started watching it, I first found that the TiVo had flagged it for mandatory auto-deletion within a few hours of being deleted, due to 'copyright policies.' Hmm - never saw that one before.
 
After about 5 minutes watching, my oldest son came into the room, and we decided to start it over so he could enjoy it. What I found was something I've never seen before and has me pretty frosted. When I backed up to the beginning and attempted to watch it again, TiVo would not allow me to - again stating that it had violated copyright policies. After countless attempts at forward and reverse moves, we found that we could now not watch any portion of the show! I rebooted the TiVo, and found the same thing. No can do - the TiVo/HBO/Comcast programming had locked it from being viewed again! Then as promised at 11:29am EST, it deleted from my hard drive and there was nothing I could do about it.
Randomly flagged programming has happened before with the Tivo—for example, a Fox Movie Channel broadcast in 2006 triggered Tivo's recording restrictions, but seems to have been an error on the broadcaster's part. Is the same thing happening with HBO? What's suspicious about this is that Dean discovered both the making of featurette and the miniseries were blocked, so more than one program was flagged.

In this Wired interview from November 2004, Tivo's general counsel assured the public that it was unlikely (ha!) that content providers would take advantage of the Macrovision technology to restrict recording of regular programming:

What if the higher-value content is just the beginning? This could be a Trojan horse.
That would be a violent blow to consumer flexibility. You could end up in a situation where different products by different manufacturers would have different rules. I don't think we would go along with it.
 
With the cable companies in bed with the studios, TiVo could be the last line of defense for the DVR as we know it.
Sometimes I feel that way. We're aware of the danger, and the slippery slope. The danger is that DRM can tilt the balance of copyright so that ultimately there's no concept of fair use, because the content owners dictate what the rules are. But I think content owners are beginning to recognize that if you make things too restrictive, then consumers will find nonlegal ways to achieve what they want.
We don't know where Dean lives. Has anyone else tried to record this miniseries, and if so, was it flagged with DRM protection for you? (Note: it appears that Dean recorded it in HD, so if anyone who can test this with an HD Tivo, that would be even sweeter.)

"UPDATED: HBO's new miniseries IS locked down for TiVo recording" [The Culture of Ownership] (Thanks to Missdona!)

RELATED
"Has TiVo Forsaken Us?" [Wired]
(Photo: Culture of Ownership)

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Consumerist-369482 Tue, 18 Mar 2008 22:04:15 EDT Chris Walters http://consumerist.com/index.php?op=postcommentfeed&postId=369482&view=rss&microfeed=true
<![CDATA[ House Passes Bill That Would Require Colleges To Practice Network Filtering ]]> con_captalbuilding.jpg Last week the House voted 354-58 to approve a college funding bill that requires colleges to "make plans to offer some form of legal alternative to P2P file-swapping" and to implement some form of network filtering. Luckily for sane people everywhere, the White House has already made veto-noises at the bill for other reasons—but still, the MPAA came that much closer to forcing its admittedly false worldview on universities.

One distinctive tool in this situation is Rep. Steve Cohen (D-TN), who introduced an amendment that would explicitly deny funding to schools who didn't comply, but then had his staffers pull the amendment at the last minute with the excuse that he wasn't there in person to introduce it. We'll apparently have to look forward to Rep. Cohen's industry-friendly amendment at a later date.

"Controversial college funding bill passed—P2P proviso intact" [ArsTechnica]
(Photo: Getty)

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Consumerist-355713 Tue, 12 Feb 2008 18:09:23 EST Chris Walters http://consumerist.com/index.php?op=postcommentfeed&postId=355713&view=rss&microfeed=true
<![CDATA[ Verizon To Hollywood: We're Not The Piracy Police ]]> verizonguy.jpgAT&T and Comcast may be willing to help Hollywood control piracy on their networks, but Verizon wants none of it, says the New York Times.

Saul Hansell spoke to Tom Tauke, Verizon's executive vice president for public affairs.

"We generally are reluctant to get into the business of examining content that flows across our networks and taking some action as a result of that content," Tauke said, then gave three reasons why Verizon isn't thrilled with the idea of becoming piracy cops:

1) The slippery slope.

Once you start going down the path of looking at the information going down the network, there are many that want you to play the role of policeman. Stop illegal gambling offshore. Stop pornography. Stop a whole array of other kinds of activities that some may think inappropriate.

2) It opens up potential liability for failing to block copyrighted work.

When you look back at the history of copyright legislation, there has been an effort by Hollywood to pin the liability for copyright violations on the network that transmits the material. It is no secret they think we have deeper pockets than others and we are easy-to-find targets.

3) Privacy.

Anything we do has to balance the need of copyright protection with the desire of customers for privacy.

Sounds promising. Also, we like the fact that Verizon's executive vice president for public affairs is a guy named Tauke.

Verizon Rejects Hollywood's Call to Aid Piracy Fight [New York Times]

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Consumerist-353381 Wed, 06 Feb 2008 13:41:51 EST Meg Marco http://consumerist.com/index.php?op=postcommentfeed&postId=353381&view=rss&microfeed=true
<![CDATA[ MPAA Takes Unfairly Blaming College Students For Illegal Downloading Very Seriously ]]> mpaalogo.jpgWHO: The MPAA
WHAT: The MPAA commissioned a study that blamed 44% of movie downloading on college students. The real figure is more like 15%.
WHERE:MPAA admits mistake on downloading study [Yahoo!] (Thanks, Robert!)
THE QUOTE: "We take this error very seriously and have taken strong and immediate action to both investigate the root cause of this problem as well as substantiate the accuracy of the latest report," the group said in a statement.
BONUS QUOTE:"Illegal peer-to-peer file-sharing is a society-wide problem. Some of it occurs at college s and universities but it is a small portion of the total," [Terry Hartle ,vice president of the American Council on Education] said, adding colleges will continue to take the problem seriously, but more regulation isn't necessary.

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Consumerist-347794 Wed, 23 Jan 2008 08:46:15 EST Meg Marco http://consumerist.com/index.php?op=postcommentfeed&postId=347794&view=rss&microfeed=true
<![CDATA[ RIAA Sends Out Fake News Clip To TV Stations ]]> con_stillfromRIAAclip.jpg The RIAA wants you to know that everyone loses with pirated products, so they've put together a fake news story and sent it out to TV stations around the country—maybe it will show up on your cash-strapped local news over the next few days, if you're lucky. We're torn, though, on posting this because it's being leaked (promoted?) heavily by the video news release (VNR) company that produced it—we want you to scoff at it with us, but keep your bullshit "stealth marketing" sensors up.

Our favorite line is one of their warning signs that you might be buying a pirated product: "Compilation CDs that could only exist in the dreams of a music fan." In other words, "A product you would actually want, that is equal in value to what we're charging you for it."

"RIAA Fake News!" [LiveLeak]

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Consumerist-336800 Fri, 21 Dec 2007 12:40:59 EST Chris Walters http://consumerist.com/index.php?op=postcommentfeed&postId=336800&view=rss&microfeed=true
<![CDATA[ Article Recounts Sony's Rootkit Debacle In Detail ]]> con_sonybusinessman.jpg Remember Sony's cringe-inducing copy protection scheme a couple of years ago, where they secretly installed rootkits on millions of customers' PCs and then pretended it was no big deal? ("Most people, I think, don't even know what a rootkit is, so why should they care about it?" — Thomas Hesse, Sony BMG's President of Global Digital Business.) There's a new article (PDF) about to be published in the Berkely Technology Law Journal called "The Magnificence of the Disaster: Reconstructiong the Sony BMG Rootkit Incident." It's a very detailed and entertaining read that examines the conditions that led Sony BMG "toward a strategy that in retrospect appears obviously and fundamentally misguided."

The authors, Dierdre Mulligan and Aaron Perzanowski, point out that unless Sony deliberately tried to harm its customers, it neglected to properly evaluate its third-party DRM solutions before releasing them to the public—or else it would have been aware of the programs' potential for damage. From pages 1179-80:

Prior to inking the deal to provide XCP to Sony BMG, First4Internet's business focused on content filtering, particularly the automated recognition of pornographic images. Aside from an earlier revision on XCP used by a number of labels on a smattering of pre-release CDs, First4Internet had no apparent expertise or experience in content
protection software.

SunnComm, the company that delivered MediaMax, offered even more cause for concern. The company began as a provider of Elvis impersonation services. After a change in management following a false press release announcing a non-existent $25 million production deal with Warner Brothers, the company purchased a 3.5" floppy disk factory in 2001, displaying a disturbing dearth of technological savvy.

Their authors propose improving consumer protection at the PC level—the FTC "could develop best practices and regulations regarding the installation of software and the collection and transmission of information about users, their computers, and their actions," and Congress could alter the Digital Millennium Copyright Act (DMCA) "to enable security research and the dissemination of tools to remove harmful protection measures."

"The Magnificence of the Disaster: Reconstructiong the Sony BMG Rootkit Incident" (PDF) [Berkely Technology Law Journal via BoingBoing]

RELATED
"Universal Music CEO: Record industry can't tell when geeks are lying to us about technology"
Consumerist posts on the Sony Rootkit debacle
(Photo: Getty)

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Consumerist-335210 Tue, 18 Dec 2007 12:09:23 EST Chris Walters http://consumerist.com/index.php?op=postcommentfeed&postId=335210&view=rss&microfeed=true
<![CDATA[ EFF Confirms Comcast Mucks With BitTorrent ]]> unhappyblocks.jpgThe elite cyber-squad freedom fighters of the The Electronic Frontier Foundation (EFF) released findings today that Comcast does indeed meddle with peer-to-peer file sharing. They're also giving away some software you can install to test your own ISP. The FCC still has yet to respond to complaints and reports of Comcast's interference.

EFF Releases Reports and Software to Spot Interference with Internet Traffic [EFF]

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Consumerist-328022 Thu, 29 Nov 2007 13:01:59 EST Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=328022&view=rss&microfeed=true
<![CDATA[ Walgreen Planning DVD-Burning Kiosks To Sell Movies ]]> con_tokyovendingmachines.jpg Sometime next year, Walgreen will introduce kiosks where customers can select and purchase movies—mostly older ones that aren't as frequently stocked in stores—and have them burned onto DVDs while they wait (for about 15 minutes). Although the idea seems like one that someone should have had years ago, it wasn't a commercial possibility until last month, when the organization responsible for licensing CSS—the widespread copy restriction software that's coded into pretty much every Hollywood DVD release—expanded its licensing structure to make room for business models like this one.

This also opens the possibility that movie-download services from companies like Netflix and Blockbuster may be able to offer a way to purchase and create your own DVD hard copy. However, it's likely that in order to do this, you'd need to purchase special software and/or equipment and/or supplies—and since "studios are not likely to discount DVDs," we're curious to see whether they'll come up with competitive price structures (compared to Amazon, for instance) or choke off yet another possible revenue stream.

"Walgreen sees movie-burning DVD kiosks at stores" [Reuters]
(Photo: randomthoughts)

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Consumerist-316096 Mon, 29 Oct 2007 10:24:44 EDT Chris Walters http://consumerist.com/index.php?op=postcommentfeed&postId=316096&view=rss&microfeed=true
<![CDATA[ Your Cash Isn't Good Enough For Apple's Precious iPhone ]]> Four benjamins will no longer get you an iPhone, now that Apple is requiring credit cards for all iPhone purchases. The new policy, which is billed as an anti-piracy initiative, also prevents customers from buying more than two iPhones per visit. Apple claims the policy went into effect this Thursday, however we received the following tip more than a week ago:

I witnessed a distressing situation at my local Apple Store this morning: a customer who wanted to buy 2 iPhones (for her and her husband) was denied the sale, because she wanted to pay with cash. One employee claimed it was due to "the registration system", stating "it requires a credit card" which is totally bogus. Another employee said it was part of an attempt to prevent people from buying several and unlocking or exporting them. They also said that checks and gift cards are no longer accepted for iPhone purchases, and that he credit card has to have the customer's name on it.
Apple disclosed this week that up to a quarter-million consumers may have unlocked their iPhones, some with the help of resellers. Apple previously allowed individuals to buy up to five iPhones at once.

Apple Limits Sale of iPhones: Two Per Person and No Cash [AP]
(Photo: Boris Veldhuijzen van Zanten)

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Consumerist-315923 Sat, 27 Oct 2007 20:45:32 EDT Carey http://consumerist.com/index.php?op=postcommentfeed&postId=315923&view=rss&microfeed=true
<![CDATA[ Media companies including CBS Corp., Microsoft ... ]]> Media companies including CBS Corp., Microsoft Corp., News Corp.'s Fox and MySpace, Viacom, Walt Disney and NBC have all agreed to some über-pact of copyright "guidelines" to protect their work, and have said they will announce the details later today. "The agreed principles include using technology to eliminate copyright-infringing content uploaded by users to Web sites and blocking any material before it is publicly accessible." [Reuters]

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Consumerist-312415 Thu, 18 Oct 2007 12:17:24 EDT Chris Walters http://consumerist.com/index.php?op=postcommentfeed&postId=312415&view=rss&microfeed=true
<![CDATA[ "In Rainbows" Pirated A Lot, Despite Name-Your-Price Deal ]]> con_boatloadofradioheadfans.jpg Radiohead may have moved 1.2 million copies of its new album "In Rainbows" when it was released last week, but according to industry analysts, over 500,000 copies were downloaded through old-fashioned file sharing networks, eroding the perceived success of the distribution plan and possibly hindering similar release plans for other artists in the future.

The Forbes journalist writes, "But more surprising is that fans chose to steal music they could legally download for any price they choose," but it's not clear whether that's the analyst's opinion or the writer's. At any rate, we think it's overstating the issue. Even the analyst admits that it's not proof that Radiohead's fans are a mutinous lot of anarchists:

Garland argues that this kind of digital theft is more a matter of habit than of economics. "People don't know Radiohead's site. They do know their favorite BitTorrent site and they use it every day," he says. "It's quite simply easier for folks to get the illegal version than the legal version."
We know someone (ahem)* who couldn't complete the check-out process on three separate occasions on the day the album was released, and who subsequently went the file-sharing route—but this is exactly the problem with Radiohead's experiment, says a university professor:
But for Doug Lichtman, an intellectual property professor at the UCLA School of Law, the volume of piracy following In Rainbows' release erodes the success of Radiohead's innovation. "If the community rejects even forward-thinking experiments like this one, real harm is done to the next generation of experimentation and change," he says.

Lichtman speculates that users may have interpreted Radiohead's offer as a giveaway and so felt more comfortable downloading the album from other free sources. Fans may also have been turned off by the band's requirement that users register by providing their name and e-mail and postal addresses.

* This person went back and bought the album legitimately via the website at a later date.

"Free? Steal It Anyway" [Forbes via Slashdot]
(Photo: Getty)

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Consumerist-312350 Thu, 18 Oct 2007 11:22:28 EDT Chris Walters http://consumerist.com/index.php?op=postcommentfeed&postId=312350&view=rss&microfeed=true
<![CDATA[ Appeals Court Says Hacking Your DirecTV Not The Same As Commercial Piracy ]]> While piracy funds kills babies, we support the idea of people being free to modify devices they have purchased with they money they earned through blood, sweat and toil, so we were glad to hear that an appeals court said that hacking your DirecTV card shouldn't be penalized under a more punitive clause of the Federal Communications Act.

Reading section 605 as a whole makes clear that Congress intended to treat differently individuals who played different roles in the pirating system... In contrast to subsection (a)€ targeting of individuals who use piracy devices to intercept satellite signals, subsection (e)(4) aims at bigger fish—the assemblers, manufacturers, and distributors of piracy devices.

Ah, we yearn for the quaint days when stealing cable just meant slipping the cable guy a Jackson.

Appeals Court: Hacking your DirecTV not the same as commercial piracy [Ars Technica]

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Consumerist-299580 Thu, 13 Sep 2007 12:39:14 EDT Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=299580&view=rss&microfeed=true
<![CDATA[ The MPAA's New Secret Weapon: DVD Sniffing Dogs! ]]> dvdsniffer.jpgThe MPAA is serious about stopping piracy—so serious that they've hired DVD-sniffing dogs to patrol border-crossings. No, we're not kidding. DVD-sniffing dogs are real and they're already on the job!

From the NYT:

At City Hall Park this morning, the association's chairman and chief executive, Dan Glickman, showed off two black Labradors, Lucky and Flo, that have been trained to sniff for DVDs.

Their trainer, Neil Powell, 61, of Newcastle, Northern Island, has been a dog trainer for 35 years, preparing dogs to detect explosives and drugs and perform search and rescue missions. In a phone interview, Mr. Powell said that DVDs were a new area for him.

"The thing that motivated me at the start was to put a stop, or try to put a stop, to pedophilia," he said, noting that the trade in DVDs are often used to produce and exchange child pornography. "That was my highest priority."

It took Mr. Powell more than six months to train Lucky and Flo to detect and act on the scent of polycarbonate, the polymer used in DVDs. Since the spring, Lucky and Flo have been on loan to the Malaysian and Philippine governments, working with law enforcement officials at border crossings, participating in several raids and sniffing out pirated DVDs in storage centers and packages bound for export.

We think this is a much better strategy than suing your customers, but it is a little creepy. Don't you think?

Fresh Off Malaysian Triumph, DVD-Sniffing Dogs Tackle New York [NYT]
(Photo:Liz O. Baylen for The New York Times )

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Consumerist-294484 Wed, 29 Aug 2007 09:23:05 EDT Meg Marco http://consumerist.com/index.php?op=postcommentfeed&postId=294484&view=rss&microfeed=true
<![CDATA[ "Bioshock" Comes With Nasty DRM That Sets Off Anti-Virus Software, Ruins Everyone's Day ]]> We've been hearing all this fantastic sh*t about how we omg, totally have to get Bioshock right now. Well, it seems that although the game is cool, the DRM is a huge pain in the ass.

From boingboing:

The PC version of the game is packaged with SecuROM copy protection, a piece of third party anti-copying software that phones home and prevents installation on more than 2 PCs.

The PC demo of BioShock causes AVG to go nuts at it for containing trojans. It wouldn't install or load on a winXP partition until AVG antivirus was completely uninstalled. *Presumably* this is due to SecuROM, which also demands that other perfectly legit processes stopped

Fun. Kotaku has been following the issue as well. It seems that 2K's response is to contact SecuRom and SecuRom's reply is that you should contact 2K.

What a mess!

Reader Andrew writes:

I've been looking forward to this game for ages, it finally came out this week. I went to lunch and picked it up, of course. When I got back to work I just had to install it on my laptop, couldnt resist. I got home and installed it on my main PC for the second install, only to find out that you can only activate this game twice. One, two already gone. Everything seemed fine after 2K Games commented that uninstalling the game for a PC would deactivate the install, allowing it to be installed and activated again.

Apparently, this doesn't work. I payed $50 for this game, and I unknowingly reached my activation limit. There was no warning anywhere in the documentation or anything that I would be limited to two activations. Nobody knew there was an activation limit when they bought the game, if they ever knew there was forced activation needed to play the game in the first place. This is supposed to stop piracy, instead it punishes only paying customer.

Thank you,
Andrew

BioShock CP Hassles Continue [Kotaku]
BioShock game bundled with DRMalware [boingboing]
Angry Thread Of Bioshock Customers [2K]

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Consumerist-292841 Thu, 23 Aug 2007 15:39:52 EDT Meg Marco http://consumerist.com/index.php?op=postcommentfeed&postId=292841&view=rss&microfeed=true
<![CDATA[ Teen Pleads Guilty In "20 Seconds Of Transformers" Piracy Case ]]> prosecute.jpgThe teenager who was arrested for filming 20 seconds of Transformers on her Canon Powershot camera (a still camera that takes short movies) has plead guilty to the charges, says Wired's Threat Level blog.

They also report that the prosecutor in the case was pressured by the theater chain to set an example with the 19-year-old.

From Threat Level:

"What they were saying, 'Could you get her to admit that it wasn't right.' They wanted to make sure the message gets out," Trodden [prosecutor] said in a telephone interview Wednesday. "This was kind of trying to address the concerns of the theater people, and the fact that it was not an outrageous crime."
...
Jhannet Sejas, 19, pleaded guilty last week in Arlington County General District Court to one misdemeanor count of filming a motion picture in a movie house owned by Regal Cinemas. The statute, like the 37 others nationwide sponsored by the motion picture industry, deems filmgoers guilty for filming a "portion" or a "portion thereof" of a movie.

"I totally forgot that I was not allowed to do that," Sejas said Wednesday. "I did it without thinking clearly.

We are not ashamed to admit that we had literally no clue that one could face a year in jail and a fine of $2,500 for filming a small clip of a movie with a still camera or a cellphone camera. No idea.

Sejas agreed to pay $71 in court costs and will have the conviction removed if she "keeps her nose clean," says the prosecutor.

World's Largest Theater Chain Pressured Prosecutor to Charge Teen for Filming 20 Seconds of Transformers [Threat Level] (Thanks, Jeff!)


PREVIOUSLY: Regal Cinemas Facing Boycott After Pressing Charges Again Teen "Pirate"

Teen Faces Charges For Recording 20 Seconds of "Transformers"


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Consumerist-292680 Thu, 23 Aug 2007 11:39:44 EDT Meg Marco http://consumerist.com/index.php?op=postcommentfeed&postId=292680&view=rss&microfeed=true
<![CDATA[ Is Warner Bros. Filming Audiences In An Attempt To Stop Piracy? ]]> invasion.jpgHere's the creepiest complaint we've received in a long, long time. Reader Sam says he was filmed by a security guard contracted by Time/Warner during a recent showing of The Invasion at an AMC movie theater.

When he complained about it to customer service, they told him "Time Warner/Warner Bros had contracted a security company to film movie theater audiences around the country during the opening weekend of its movies in an effort to prevent piracy." Ew! We think this is scary. If we saw some potential psycho filming us during a movie we'd be weirded out and we'd leave. Especially if it was during a (sort-of) remake of Invasion of the Body Snatchers. Do not go to sleep. Warner Bros. will film you.

We emailed Time Warner for comment, but haven't heard back. Here's Sam's letter:

Dear Consumerist,
Last night (Aug. 19) myself and a friend decided to venture to the local movie theater (AMC Lowes Georgetown 14) to catch the 7:35pm showing of The Invasion. The movie started on time with a moderately full theater and immediately I notice an older gentleman who looked to be about 60 standing in the corner of the theater. Sporting a black suit and a black briefcase, he began to film the audience during the movie. Every 5-10 minutes he would sweep the audience with his video camera, then turn it off and just watch us, then turn the camera back on and sweep again. Now being in Washington DC people are very security conscious and at first I thought he might have been Secret Service but he only stayed in the theater filming for about 45 minutes.

After the movie I went to the Customer Service desk to inquire if they knew about this incident. The manager behind the desk informed me that Time Warner/Warner Bros had contracted a security company to film movie theater audiences around the country during the opening weekend of its movies in an effort to prevent piracy. While I believe steps should be taken to curb piracy, this was one of the most unnerving experiences of my life, and I was not only person that felt this way. I overheard at least 4 other people complain to customer service about this incident, with 2 of them stating that if this ever happened again they would stop using this particular chain of theaters. I was quite surprised at the reaction of the customer service employee, he did not seem to to care one bit that people were opening telling him they would stop using this theater and he brushed off the criticism by shrugging his shoulders and just stared blankly back at those of us who were complaining and passed the blame to Time Warner/Warner Bros.

The question is, what does Time Warner/Warner Bros do with these video tapes? How long are they stored? Is there a massive database of these tapes somewhere? While I do know that laws allow for photography of people without their permission in public places but does this apply to a a movie theater since it is a private business? And if it is not allowed, I was not informed by AMC Lowes that I would be filmed during the movie so what are the legal ramifications of that action?

This email is also being sent to Craig Ramsey who is the Chief Financial Officer for AMC Entertainment and is listed as their Media Contact on their SEC filings and Craig Hoffman of Warner Bros who is listed as their Anti-Piracy press contact.

-Sam

We're waiting anxiously for Warner to tell us it's not true, that they hired the creepy guy with the video camera to scare people who went to see a scary movie, because the idea that Warner Bros. will be filming us during a movie is enough to put us off the whole thing.

UPDATE: Sam writes to tell us that the CSR he spoke to originally was mistaken and the scary Warner Bros. thug wasn't filming, but was, in fact, using night vision goggles. Sam writes:


This afternoon I received an email from the Director of Guest Services for AMC Theaters, I spoke with her on the phone and she was extremely apologetic about the incident. She also wanted to clear up some misinformation provided by the AMC Customer Service Representative. The man in the suit was not in fact filming the audience, he was using a night vision scope. She assured me that AMC would never allow filming of the audience. Apparently the Georgetown 14 theater has been recently hit by pirates and this was part of the effort put on by the studio to combat such piracy. I explained to her that if this type of audience surveillance was going to happen theater goers need to be notified and she wholeheartedly agreed.

She said that she would be discussing the incident further with the manager of the theater and the CSR that I spoke with after the movie and then speak with the studio about the incident to see what can be done in the future. I was also provided with free movie passes and was told that I would be receiving an official letter of apology from AMC.

While certainly not as creepy as the scenario Sam originally described, being watched while watching a movie certainly is distracting. When Sam asked the AMC what was going on they should have been able to tell him.

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Consumerist-291307 Mon, 20 Aug 2007 12:28:05 EDT Meg Marco http://consumerist.com/index.php?op=postcommentfeed&postId=291307&view=rss&microfeed=true
<![CDATA[ Chinese Fake Harry Potter Is Awesome; Also A Dragon ]]> con_shanghaibookcart.jpg Officials might consider counterfeit Chinese "translations" of copyrighted work illegal, but we like to think of them as the marketplace's version of outsider art; it's like fanfic and Lulu.com got together and opened up a bookstore in Shanghai. The New York Times teases its readers with awesome excerpts from a handful of recent Harry Potter knockoffs, with titles far better than the real ones:
  • Harry Potter and the Chinese Porcelain Doll
  • Harry Potter and the Leopard-Walk-Up-to-Dragon
  • Harry Potter and the Chinese Overseas Students at the Hogwarts School of Witchcraft and Wizardry

Here's a sample excerpt, which is short but so perfect that it's almost a koan:

Harry doesn't know how long it will take to wash the sticky cake off his face.

No word on when these will be made into movies, but maybe if Hollywood will step forward and do its part, then Turkish knock-offs can start appearing in market stalls everywhere.

Memo to the Dept. of Magical Copyright Enforcement [New York Times]

(Photo: lime*monkey)

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Consumerist-288542 Sat, 11 Aug 2007 18:13:19 EDT Chris Walters http://consumerist.com/index.php?op=postcommentfeed&postId=288542&view=rss&microfeed=true
<![CDATA[ Blockbuster Tries To Thwart Netflix, Gobbles Up Movie Download Service ]]> This%20Man%20Loves%20Movie%20Downloads%21.jpgBlockbuster has purchased Movielink, an ailing movie download service cobbled together by film studios to combat online piracy. The deal will give Blockbuster access to movies from Sony, Universal, Paramount, MGM, and Warner Brothers. Netflix's download service, by contrast, offers a limited selection of mostly older movies. The deal is the latest salvo fired in the consumer-friendly war of the movie rental services. No word yet on how long hackers might take to crack the new download service.

Blockbuster buys download service [Mercury News]
(Photo: Magic Lantern Shows)

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Consumerist-288247 Fri, 10 Aug 2007 13:30:40 EDT Carey http://consumerist.com/index.php?op=postcommentfeed&postId=288247&view=rss&microfeed=true
<![CDATA[ French Nab 16-Year-Old Harry Potter Fan For Posting Translation Online ]]> con_fakedumbledore2.jpg In the U.S., teens blithely record movie clips; in France, they produce "near professional" translations. A 16-year-old French kid translated the final Harry Potter book and posted it online within days of its late July release, and now could face a heavy fine as well as charges for violating intellectual property rights. Police are also questioning other minors who may have helped.

Although the media frenzy over the last Harry Potter book has died down in the states, the French translation won't be released until the end of October, because the official French translator wasn't allowed to see the manuscript until the July 21st release date. Not content to wait that long, the unnamed teen and friends took care of the task themselves and posted it online.

In the Washington Post, a lawyer speaking on behalf of Rowling's agents said that they were "heartened" that French officials were taking steps to "avoid innocent fans being duped" (registration required). Aww, lawyer, why'd you have to go and say a jackassy thing like that? We were sort of on your side for once.

French Schoolboy held over Harry Potter translation [Telegraph]

(Photo: Getty)


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Consumerist-287965 Thu, 09 Aug 2007 17:31:47 EDT Chris Walters http://consumerist.com/index.php?op=postcommentfeed&postId=287965&view=rss&microfeed=true
<![CDATA[ University Of Kansas' New File Sharing Rule: One Strike And You're Out ]]> The University of Kansas has a harsh message for its students: illegally download copyrighted material and you'll spend the rest of your college days checking Facebook in the computer lab. The university previously operated under a 'three strikes and you're out' policy. From Kansas University ResNet:

Violation of the Digital Millennium Copyright Act is against the law. If you are caught downloading copyrighted material, you will lose your ResNet privileges forever. No second notices, no excuses, no refunds. One violation and your ResNet internet access is gone for as long as you reside on campus.
According to the university, the policy shift was prompted by an increasing number of takedown notices; 345 were received last year, up from 141 the year before. Though not asked for comment, we imagine the overlords at the RIAA and MPAA would respond with something akin to maniacal cackling.

University of Kansas adopts one-strike policy for copyright infringement [Ars Technica]
ReNet [University of Kansas]
(Photo: AP)

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Consumerist-281089 Sun, 22 Jul 2007 10:32:47 EDT Carey http://consumerist.com/index.php?op=postcommentfeed&postId=281089&view=rss&microfeed=true
<![CDATA[ Here's a clever way to get the RIAA to drop ... ]]> Here's a clever way to get the RIAA to drop a groundless piracy lawsuit against you: demand that they provide actual proof.

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Consumerist-273006 Wed, 27 Jun 2007 20:24:26 EDT Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=273006&view=rss&microfeed=true
<![CDATA[ Blockbuster Sends Customer Bootlegged Copy Of Tenchi in Tokyo Three Times ]]> You%20can%27t%20find%20me%2C%20ha%20ha.pngPoor Tinky. All he wanted was for Blockbuster to send him volume two of the Japanese anime Fushingi Yuugi. He ordered the DVD three times, but Blockbuster will only send a Chinese bootleg of Tenchi in Tokyo.
Each time, it's been marked in the queue as the wrong disc and sent back. The second time, I sent an email and received a generic response. Today, the third time we've received the same wrong disc, I placed notes on the disc's sleeve and the disc itself, hoping that will get someone's attention [not likely!].
If regular customer service won't help fight Chinese bootleggers, Tinky should summon executive customer service in his quest to liberate Fushingi Yuugi. Contact information for Blockbuster Chairman of the Board and CEO John Antioco, after the jump...


Tinky's email:
My family have been using Blockbuster's online service for almost a year, and until recently, have had absolutely no problems with it. Normally we receive DVDs within a day of them being sent out, and the selection of films we like is amazing. They even carry a great selection of anime. This is, coincidently, where the trouble lies.

My roommates have been wanting to see the series Fushigi Yuugi for some time. Last month we got the idea to check Blockbuster and, lo and behold, they had the entire series, OVAs and all. We placed the TV series in the queue first, and bumped it to the top. Of course, they were sent out of order, but that's not the complaint. We have so far been sent volume 2 three times, and each time encountered the exact same problem. Instead of the proper disc, we've opened the sleeve and found a Chinese bootleg copy of Tenchi in Tokyo! Each time, it's been marked in the queue as the wrong disc and sent back. The second time, I sent an email and received a generic response. Today, the third time we've received the same wrong disc, I placed notes on the disc's sleeve and the disc itself, hoping that will get someone's attention [not likely!].

I have a sinking feeling that next week we'll have the same problem we've been having. Normally this sort of thing doesn't bother me, and truth be told, I've seen most of the series already. For my roommates, they'll be hopelessly lost if they miss out on seven episodes. I'd like to escalate this issue, but I have no idea where to start. Any advice you can offer would be greatly appreciated.

John Antioco can be reached at john.antioco@blockbuster.com. If you still don't hear back, call Blockbuster corporate at (214) 854-3000 and ask for John Antioco's office. — CAREY GREENBERG-BERGER

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Consumerist-271714 Sun, 24 Jun 2007 10:23:20 EDT Carey http://consumerist.com/index.php?op=postcommentfeed&postId=271714&view=rss&microfeed=true
<![CDATA[ University of Nebraska Will Bill RIAA $11 For Each Threatening Letter Received ]]> Nebraska.jpgUnlike the University of Wisconsin, which refuses to rat out its students to the RIAA, the University of Nebraska is playing along with the recording industry's efforts to sue people for piracy. But if the RIAA wants Nebraska's help, they'll need to pay up.
The university has estimated that each complaint - basically a warning that a computer on the UNL campus is being used to pirate music - costs about $11 to process, Weir said. So the university wants to be paid for its trouble. Wiltse's letter to the Denver firm representing the RIAA asked the recording industry to reimburse NU for the cost of finding the offending students.

"We're spending taxpayer dollars tracking down RIAA problems," Weir said. "Are we an agent of the RIAA? Why aren't they paying us for this?"

In response to NU's request, the RIAA's Engebretsen said, "It is neither practical nor appropriate for us to entertain a reimbursement request."


Let's be clear: UNL *did* play along with the recording industry, and tried to find the pirates in their midst. But their IT system doesn't keep good records. The university changes IP addresses regularly, and they only keep one month's records. So they're unable to help the RIAA, and the university nonetheless runs up expenses.

On the one hand, boo-hiss UNL for dancing with the devil. But good on 'em for sending the RIAA a bill! MARK ASHLEY

UNL proves safe haven for music pirates [Omaha World-Herald]

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Consumerist-246813 Mon, 26 Mar 2007 09:22:15 EDT consumerintern http://consumerist.com/index.php?op=postcommentfeed&postId=246813&view=rss&microfeed=true
<![CDATA[ Creative Advertises FM Radio Recording, Kindly Revokes It ]]> home-taping.jpgIf you tell someone you bought a Creative mp3 player, chances are their first question to you is going to be, "Why didn't you just buy an iPod?" Pay these people no mind: they are Apple zealots and will burn in hell. After all, an iPod doesn't let you record FM radio on the fly, does it? 'Ey?

Well, no, it doesn't. But then again, neither do Creative MP3 players more. Creative has just released a firmware update for it's Zen MicroPhoto and Zen Visin:M players, which disables the box-advertised feature of recording FM radio to your hard drive.

Isn't it nice now that EULAs allow companies to revoke your rights for their own convenience at any time?

Creative Strips FM from Zen Vision [Gizmodo]

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Consumerist-208356 Wed, 18 Oct 2006 06:24:12 EDT consumerist.com http://consumerist.com/index.php?op=postcommentfeed&postId=208356&view=rss&microfeed=true
<![CDATA[ Gamestop: "We're Selling Counterfeit Games? Coooooool!" ]]> Digg this story.

When you buy something, the base assumption is that while you might not be getting a product of sublime excellence, good-value and efficiency, you're at least buying a non-simulacrum. But Gamestop would just love to change all that.

If you're not a gamer, here's the deal: there are entire Chinese cottage industries that specialize in pirating video games, manufacturing them and then selling them on eBay. It can be hard to spot a forgery — a lot of times, the quality of production is actually indistinguishable from retail. The only way you can tell is by closely examining the cartridge itself, looking for a gold-printed "Nintendo" above the pins.

Needless to say, these games then get sold second hand to stores like Gamestop. Of course, Gamestop's supposed to be savvy enough to recognize a forgery... and definitely not supposed to sell them on.

Of course, get a gangly, pimply gamer willing to work for discount behind the counter, and excellence in both training and moral business practices get thrown out the window. So when Curmudgeon Gamer pointed out that Gamestop had just tried to sell him a forged game, Gamestop's response? "Wow! Cool! Learn something new everyday! This is between you and me, right?" And then the counterfeit game was again silently slid into the display case, waiting for a less observant sucker to come along.

Just between you and me... [Curmudgeon Gamer]

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Consumerist-203827 Thu, 28 Sep 2006 07:22:10 EDT consumerist.com http://consumerist.com/index.php?op=postcommentfeed&postId=203827&view=rss&microfeed=true
<![CDATA[ eBay Thinks Sandra Bernhard Is A Pirate! ]]> pt_bernhard_1902_ent-lead__200x197.jpgHow does eBay tell if you're a pirate? Your peg-legged swagger? Your use of arghs as punctuation? The foul-mouthed parrot crapping on your shoulder?

It's pretty much a mystery. It certainly doesn't seem to have anything to do with actually selling pirated merchandise. And eBay just won't come clean on what their arbitrary policy on identifying sellers as pirates actually is, as reader Aaron D. recently discovered.

Aaron D. isn't a pirate, but he does sell CDs and DVDs on eBay. He assures us that these are all completely legal and authorized. But eBay arched an eyebrow at him over a live Sandra Bernhard CD that he was selling, printed on a CD-R.

Counterintuitively, that CD-R is actually legit: Sandra Bernhard sold it to Aaron herself. But when Aaron explained that to eBay, they responded by yanking all of his other auctions, then canceling his account when he tried to set it right.

Argh, mateys, after the jump!

I recently opened up my very first ebay seller's account. I also opened up a paypal account. I have heard all of the bad things about ebay and paypal, but I figured the bulk of what I was selling was going to be sold for minor duckets, so if it all blew up in my face I wouldn't lose out too badly.

I listed approximately 40 different CDs and DVDs on ebay. A day into my listings, I recieved an email from ebay. They had taken down a Sandra Bernhard CD I had listed, claiming that it was an "unauthorized copy". (See below copy of their final email for explanation as to what that means.) I understood how they could experience confusion about the item: Bernhard produces most of her live concert CDs herself and sells them at her shows and on her website. They are basically CD-R's with silkscreened fronts and home-printed inserts.

I emailed the "Trust & Safety" department back explaining this, and stating that I would relist the item, but that in the item's description I would make it unflinchingly clear that the item was NOT a bootleg or unauthorized copy, but was an original CD as made and sold by Bernhard herself.

Three days later I recieved two emails from ebay. One was a list of 11 CD's up for auction which had been cancelled, again for violating the "unauthorized copy" rules. THIS TIME every single one of the CDs was a store-sold, factory-manufactured compact disc. The second email, which you can read below, informed my that my account had been cancelled because of my repeated violation of this policy.

As I'm sure you know, ebay provides no resource to try and work out issues of this nature aside from emailing them. If you try to call via telephone you are taken to a recording that tells you to keep emailing.

So what am I supposed to do? How am I supposed to PROVE to ebay that the 11 CDs they alledge were bootleg or pirated copies are NOT?! I emailed ebay and told them point blank that the items in question were NOT bootlegs, and asked them what it was in my listings that made them think otherwise? They told me that they couldn't tell me what it was about my listing that made them suspect they were bootlgs, because doing so would allow me to re-list the items and circumvent putting in phrasing that would "tip them off."

So basically I'm screwed. I didn't do what I'm accused of doing, ebay insists I did, and they have NO RESOURCES to allow you to prove that you're in the right. I emailed "Trust & Safety" and said I would be glad to make an MPEG video of myself holding up all of the CDs, front and back inserts and front and back of the discs, to show they were store-sold silver discs, and they never wrote back.

Ultimately the last laugh is on ebay, because I took my business to amazon.com and over the last two weeks I ended up selling about 120 CDs for $1000+! So screw you, Ebay.

And the email they sent Aaron:

Unfortunately, your eBay account has been suspended for a minimum of seven days due to a violation of the eBay Unauthorized Copies (Copyright) policy.

eBay prohibits unauthorized copies of media (such as software, video games, music, television programs, and photographs). Unauthorized copies include (but are not limited to) backup, pirated, duplicated, or bootlegged copies. It is both illegal and against eBay policy to sell unauthorized copies of copyrighted media.

We suspended your account after carefully considering each violation and verifying that the correct action was taken.

As a result of your suspension, all of your current listings have been removed from eBay.

You are not permitted to use eBay in any way during your suspension. You're also not allowed to register a new account or use another existing account. Doing so may result in your permanent suspension.

During your suspension, you also won't be able to do any of the following:

- Bid on items
- Sell items
- Leave or receive Feedback
- File for an Unpaid Item credit

***Note***
Any remaining fees that are on your account are due immediately. These fees will be charged using the billing method that you currently have on file.

To have your account considered for reinstatement, please visit:

http://pages.ebay.com/help/community/reinstfaq.html

Thank you for your understanding.

Sincerely,

eBay Trust & Safety

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Consumerist-202172 Thu, 21 Sep 2006 08:02:37 EDT consumerist.com http://consumerist.com/index.php?op=postcommentfeed&postId=202172&view=rss&microfeed=true
<![CDATA[ Hello, Pot? This Is Windows. You're Black. ]]> musicpirate.pngEver since Windows Genuine Advantage hit, a lot of people have had an outraged looking exclamation point parked in their system tray. Out of the tip, a word balloon bubbles up, warning the user that they're a stinking, no good pirate.

You'd think an OS that had actually been created with pirated software would be a little more understanding of our own moral failings. But apparently not.

Nevertheless, five or six years ago, nine defaults WAV files in Windows XP were created using a cracked version of Sony's Sound Forge. Doubtlessly, it was not Bill Gates doing the cracking, but probably some freelancer who didn't pay for his tools.
Still, if one of the most profitable and just-stinking-loaded companies in the world can't bother to pay an extra $450 to establish its hegemony over the home computing market with a further iteration, it probably makes you feel less bad about borrowing your buddy's Windows XP cd and saving your own impoverished ass a couple hundred bucks.

Windows uses pirated software? [Tech Republic]

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Consumerist-188586 Thu, 20 Jul 2006 04:30:16 EDT consumerist.com http://consumerist.com/index.php?op=postcommentfeed&postId=188586&view=rss&microfeed=true
<![CDATA[ Pornographers Vs. Pirates! ]]> originalsin1.jpgAh, hard core pornographers! Those brave pioneers, fearlessly treading the bloody shores of cannibal isles wherein every bay lurks a pirate cove! Is there anything they can't do?

Business Week has posted an interesting article on how pornographers are working to evolve their business model to deal with piracy. Unlike Hollywood, the porn industry isn't trying to petition politicians to enact laws that will protect their obsolete business strategies.

Instead, pornography is pioneering many of the same techniques that will eventually be stolen wholesale by Hollywood to save their industry. They are stressing content that can be modified by the user: DVDs with adjustable content and the like. Similarly, they have been making very successful forays into downloadable content, sharing revenues from online sales with DVD distributors in order to smooth ruffled feathers.

It's an interesting read, primarily because it stresses the unlikely strength of the porn industry: because they are outcasts from mainstream media, entertainment and politics, they are forced to come up with even more innovative means to protect (and therefore evolve) their business.

The Pornographers vs. The Pirates [Business Week]

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Consumerist-181391 Fri, 16 Jun 2006 16:01:52 EDT consumerist.com http://consumerist.com/index.php?op=postcommentfeed&postId=181391&view=rss&microfeed=true
<![CDATA[ Windows XP Now Calls You A Pirate ]]> this-copy-of-windows-is-not-genuine.jpgIf you're using Windows XP with a product key of dubious origin, you may have noticed that your computer just got a lot more obnoxious.

After a recent Windows update, every time you log-on to XP, the OS frankly tells you that you are a no good, dirty thief. Additionally, an annoying warning balloon perpetually inflates in your system tray, telling you what a scummy jerk you are.

Luckily, it's just an annoyance. Microsoft's wording on the messages threatens to turn off security updates, but Microsoft can't actually do that: any insecure Windows XP box is a threat to every other.

Still, if (like me) you ever lost your key and reinstalled with one of more dubious quality to avoid paying a redundant couple hundred of bucks, this is going to make you start stripping flesh from your face within microseconds.

You may be the victim of software counterfeiting [Coding Horror]

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Consumerist-176861 Mon, 29 May 2006 12:00:25 EDT consumerist.com http://consumerist.com/index.php?op=postcommentfeed&postId=176861&view=rss&microfeed=true
<![CDATA[ Ubisoft Dumps Starforce Like Hermaphrodite Girlfriend ]]> starforce.jpgLooks like that five million dollar class-action lawsuit against Ubisoft for using Starforce DRM in its products has paid off: Ubisoft have announced that in response to the lawsuit, they are dropping Starforce from all future products.

You might remember Starforce as the company that openly calls its critics liars and members of the Russian mafia. It also responded to Stardock's decision to release their game, Galactic Civilization II, without DRM of any type by posting links to warezed copies of the game on the company website.

It's gratifying to see a major game publisher drop Starforce on its head like an ugly baby, even if it only came about due to a lawsuit. On the other hand, it's good to see that vocal complaining and boycott movements actually can work and seriously impact shady businesses which treat their customers like criminals.

Ubisoft officially dumps Starforce [Gamespot]
Related: Previous Consumerist Stories on Starforce

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Consumerist-167480 Mon, 17 Apr 2006 10:00:27 EDT consumerist.com http://consumerist.com/index.php?op=postcommentfeed&postId=167480&view=rss&microfeed=true
<![CDATA[ How To Remove Starforce From Your System ]]>

In relation to our Starforce Accuses Critics Of Being Russian Mob post yesterday, reader SamC asks: "BTW, any links to starforce removal tools? (My computer is clean, but I clean up other computers for a fee. This would be pretty useful.)"

We're glad you asked, Sam! As it happens, there is one: the Starforce Drivers Removal tool. It has some obvious drawbacks, though: it doesn't always work and it's released (extremely reluctantly and while simultaneously claiming that criticism stems from international piracy groups) by Starforce themselves. Before you go whole hog trying to pluck Starforce out of the bowels of your system, you might give it a shot.

But if you don't trust the same assholes who infected your system to clean it up while calling you a member of the mafia and a pirate, you might have better luck just going deep into your system and deleting Starforce registry keys. Luckily, the Boycott Starforce site has a load of instructions up on how to do just that.

We're sure this public service announcement for the benefit of our fellow mafia pirates will be helpful. Yarrr, Guido! Yarrr!

Related: Starforce Accuses Critics Of Being Russian Mob
Related: Starforce Is Sorry For Warezing Critic's Game
Related: Why Starforce Sucks: DRM CSR Idiot Pirates

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Consumerist-162377 Thu, 23 Mar 2006 05:13:30 EST consumerist.com http://consumerist.com/index.php?op=postcommentfeed&postId=162377&view=rss&microfeed=true
<![CDATA[ France Furthers Anti-iPod DRM Bill ]]> Liberte, Egalite, no DRM? The French are voting on legislation that would restrict iTunes and its ilk from from limiting upon which devices the music can be played or how the songs can be shared. [Photo from recent student demonstrations outside the Sorbonne, just imagine the mattress represents a giant iPod and we're good to go.]

Guess Jobs forgot to tip the waiters on his last tango in Paris.

BBC:

    "On Tuesday French lawmakers voted 296 to 193 in support of a law that would stop Apple, plus any other firm selling music downloads, using proprietary software to limit what people can do with tracks they have bought.

    The draft law now goes to the Senate - the upper house of the French parliament - for final approval before it gets on to the statute books.

    Said Apple: "...Free movies for iPods should not be far behind in what will rapidly become a state-sponsored culture of piracy."

Good thing that, in the face of immigrant uprising, anti-Semitic homicides, neo-nationalist fervor, and student demonstrations, the French legislature takes time to answer the most pressing questions: can we share pirated Serge Gainsbourg with our mistresses?

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Consumerist-162136 Wed, 22 Mar 2006 09:21:05 EST popkin http://consumerist.com/index.php?op=postcommentfeed&postId=162136&view=rss&microfeed=true
<![CDATA[ Consumers Ambush MPAA at SXSW ]]> The following is a clip from a panel at SXSW where audience members blindsided a member of the MPAA dread force, firing question after question as to what, besides suing everything that moves, they're going to do about people sharing content.

Basically the MPAA says, "We're working on it." Favorite line from MPAA lady Ms. Bernards to a movie pirate: "You're the consumer of the future."


Vid of a guy, Mr. Clarke, bitch slapping the "copyright is theft" argument. Favorite quote is the MPAA gal saying, "Intellectual property and physical property are no different."

Here's a podcast of the entire discussion.

[via Powazek]

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Consumerist-161185 Fri, 17 Mar 2006 08:05:48 EST popkin http://consumerist.com/index.php?op=postcommentfeed&postId=161185&view=rss&microfeed=true
<![CDATA[ DRM Link Barf ]]>
  • Media convergence, not muskets, will fight piracy. This guy knows his piracy, he's from China.

  • Yahoo exec: Labels should sell music without DRM. How'd this guy get in?

  • UK-counter pirate vows to catch crooks giving away free copies of Firefox. You have to admire her dedication.

  • One for each day of the week, 7 new MPAA lawsuits.

  • 'How the US is Boning the Developing World' by whittling the public domain. If you're not using your copyrights, send them to a starving African child. Just one trademark a day can feed an entire village for weeks.

  • There was an anti-DRM protest last Saturday at a Tower Records in Philly. We didn't go. Heard that our plans to split cheese steaks amongst friends wouldn't constitute 'fair use.'

    ]]> Consumerist-157272 Mon, 27 Feb 2006 16:35:28 EST popkin http://consumerist.com/index.php?op=postcommentfeed&postId=157272&view=rss&microfeed=true <![CDATA[ MPAA Says: "DRM Exists To Annoy Honest Customers" ]]> We saw this astonishing quote from Dan Glickman of the MPAA over at the Beeb, when asked about the effectiveness of DRM:

    No, it is not correct to assume that one clever hack dooms all use of DRM. Content owners use DRMs because it provides casual, honest users with guidelines for using and consuming content based on the usage rights that were acquired. Without the use of DRMs, honest consumers would have no guidelines and might eventually come to totally disregard copyright and therefore become a pirate, resulting in great harm to content creators.

    Isn't that just the reaction you'd expect from an MPAA bigwig? DRM isn't there to stop criminals, because it can't; it's there because, without DRM, honest consumers wouldn't have "guidelines" on how to properly (read: prohibitively) enjoy their legally owned product. In other words, this is a clear admission by the MPAA that DRM's only purpose is to annoy honest customers. Great!

    There's some other interesting Q&A's about film industry rationale, ranging from region-encoding to simultaneous DVD/cinema release. And Lavinia Carey of the British Video Association cites this astonishing statistic: " UK research shows that, on average, downloaders are film fans who view the same number of legitimate films (cinema, rented and bought DVDs) as the average active DVD consumer (24). On top of that, they also consume illegitimately acquired movies. "

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    Consumerist-153871 Thu, 09 Feb 2006 15:03:14 EST consumerist.com http://consumerist.com/index.php?op=postcommentfeed&postId=153871&view=rss&microfeed=true