online-payments

Wells Fargo Tries To Predict The Future, Sucks At It
A few months before her wedding, Megan bought her bridesmaids' dresses at J. Crew, and opened a store credit card account to get 20% off. She scheduled a payment through her bank, Wells Fargo, to pay off the balance, then panicked weeks later when she saw a large chunk of money leaving her bank account that she didn't remember authorizing. She called to cancel, remembered what the payment was for, then canceled the cancellation. This led Wells Fargo's fraud-flagging systems to believe that the next time Megan opened a store credit card and paid the bill, they should just go ahead and cancel the payment. More »

Customer Wants To Give Flickr Money, Flickr Can't Accept It
Trevor pays for a Pro account on photo-sharing site Flickr, and he'd like to continue doing so. Unfortunately, Yahoo, Flickr's parent company, doesn't seem to want his money. The payment page gets caught in an infinite loop when he logs in using his Yahoo account. Flickr keeps giving him complimentary extensions of his Pro account, but is that a viable long-term solution? More »

How Can I Fix My Capital One Data Entry Error?
Devin moved his banking to a local credit union. Hooray! The problem is that he accidentally gave his credit card company the wrong bank account number when he switched banks. He didn't find out about the mixup until after his due date had already passed. He wonders: is there anything he can do to avoid the late fees and interest hikes sure to follow? More »

Capital One Will Ruin This Guy's Credit One Way Or Another

—>Joseph is having problems paying his Capital One card, mainly because Capital One keeps making it hard for him to pay it, and then reports his payments past due after they've cleared the bank. Now he wants to know what he can do to remedy the situation.  More »

The Downside To Alternate Payment Systems

—> If you use services like Bill Me Later, eBillme, or Pay Payl's Pay Later—payment options designed to let you pay online without using a credit card—you should be aware of the risks as well as benefits that come with them, writes SmartMoney. The most important thing to consider: as far as FICO is concerned, you're applying for a line of credit (with the potential for high interest rates) when you pay with one of these systems, and your credit score may drop accordingly.  More »