Consumerist

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OfficeMax

Coupons

Office Depot Makes Up Lame Excuse To Weasel Out Of Price Match Guarantee

Office Depot didn't want to accept Chaz's OfficeMax coupon for $20 off his $259 printer, so they told him that competitor's coupons didn't apply to technology purchases, which is an utter lie. Office Depot's policy is to accept competitor's coupons, subject only to the terms and conditions of the coupon, a simple concept Office Depot apparently can't understand. More »

retail

OfficeMax Calls You A Thief For Trying To Recycle

OfficeMax called Chris a thief for recycling empty printer cartridges. OfficeMax's MaxPerks program gives customers $3 for each empty cartridge they recycle, with a limit of 5 cartridges per customer per day. Chris runs a computer repair business that leaves him flush with empty cartridges. According to one cashier, this makes Chris a thief. More »

stupid shipping gang

OfficeMax Ships Spindle Of CD-Rs Without The Spindle

Hey OfficeMax, Bill ordered a spindle of CD-Rs, not a batch of CD-Rs carelessly dumped into a box without the spindle or any protective cushioning. Did you seriously think he wouldn't notice or complain about the pell-mell packing job? Unsurprisingly, the CD-Rs are scratched and ruined. Bill isn't pleased, but he's taking the flub in stride. More »

officemax

UPDATED: Office Bait-and-Switch Max

Update: I'm an idiot. I forgot to include her email, then didn't check. Apologies, guys! More »

officemax

OfficeMax Loves Receipts. Hates You.

14 months back, Steve picked himself up a dandy HP 6210 all-in-one printer from OfficeMax. He was confident that it would break almost immediately; that's what cheap printers do. More »

top

Office Max Ends Mail-in-Rebates

Starting this weekend, there will be no more purchases to be proofed, receipts to be scrounged from trashcan depths, or nail-biting as your bets fail on the misbegotten hope that your rebate check will arrive in time to keep your checks from bouncing. Starting this weekend, Office Max will end it's mail-in-rebate program. More »

atms

Consumers with Forced Debit Card Reissues Step Forward

More signs point to OfficeDepot/OfficeMax and Sam's Club/Wal-Mart as being the retailers suspected of letting thousands of customer's debit cards and PINs to be stolen (see ATM Fraud UPDATE: Wal-Mart, OfficeMax, Sam's Club, Office Depot Suspected). More »

the russian connection

ATM Fraud UPDATE: Wal-Mart, OfficeMax, Sam's Club, Office Depot Suspected

A new article by ConsumerAffairs.com claims that the Citibank investigation into thousands of stolen debit cards and PINs centers on two 3rd party retailers. More »