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moving
moving
US Postal Service Swaps Box Of Love Letters For Strangers' Mail
By Laura Northrup on September 15, 2011 3:00 PM
72 Comments
David has saved every piece of paper correspondence that he's received from his wife during their entire life together. When shipping most of their possessions during a cross-country move, the box containing all of these cards and letters was damaged, and the contents lost. They were replaced with an awful lot of random items that don't belong to David at all. So where are David's letters? And who are the random people whose mail was stuffed in the box? More »
(andy_57)
How It Took 2.5 Hours To Stay With AT&T After My Move
By Laura Northrup on August 25, 2011 5:00 PM
17 Comments
What Y. wanted was simple enough: to remain an AT&T U-Verse customer while moving from one apartment to another within the same complex. Somehow, this process took two and a half hours of navigating the customer service maze after someone typed the wrong apartment number on his service order. The individual customer service representatives weren't the problem. AT&T's system was. More »
Con Ed Piles On Late Fees, Won't Accept My Bill Payment
By Laura Northrup on August 23, 2011 3:05 PM
103 Comments
Shay's last Con Edison bill keeps going up due to late fees. "So pay the bill!" you might say. Well, he'd really like to, but the company won't let him pay online, as he always has. More »
North American Van Lines Won't Move My Stuff, Won't Tell Me Why
By Laura Northrup on August 11, 2011 10:30 AM
96 Comments
John hired North American Van Lines last month for his move from Massachusetts to California. He and his family have made it safely to California, but all of their stuff is still on the wrong coast. And no one can tell them why. More »
Don't Move To These 10 Cities If You Want To Have A Job
By Ben Popken on May 24, 2011 2:00 PM
100 Comments
Do you enjoy the process whereby you perform tasks for others in exchange for compensation? Then don't move to any of these 10 cities. They're the worst ones for job seekers! More »
Protect Yourself From A Moving Scam
By Ben Popken on May 16, 2011 1:00 PM
67 Comments
The day has come for your big move. All your belongings are packed in the truck. Your heart is filled with hope for the new stage in your life, and you're proud of yourself for getting such a low rate from the moves. But when you get to your new abode, problems arise. The movers are demanding several times what the agreed upon price was, otherwise they're driving off with your stuff. You just got scammed. How could you have protected yourself from this situation? More »
(ideagrrl)
Double-Check Your Budget Truck Reservation If You Don't Want To Give Away Your Stuff
By Laura Northrup on March 15, 2011 12:30 PM
70 Comments
Moving can a great time to take a clear-headed look at your possessions and determine what it is that you truly need. H. and his family ended up giving away many of their belongings during a recent move, but not because of any desire to downsize. They had to leave their things behind because the employees at his local Budget thought that a family that booked two identical trucks had done so only because they double-booked. Not because they actually needed two trucks. Nope. More »
Move Your Comcast Account, Get Bonus $8 Late Fee
By Laura Northrup on February 2, 2011 9:00 AM
25 Comments
Mark wrote to us with a warning for Comcast customers: if you move while your account is set on auto-pay, the system is set up so that you will miss a payment and be hit with a late payment fee. Why is it set up that way? Nobody knows. More »
Pay Movers A Fuel Surcharge Fee? Get Money Back
By Ben Popken on January 7, 2011 12:00 PM
29 Comments
If you hired movers and paid a fuel surcharge fee, you could be up for getting some cash back in a recent class action action. More »
(.sanden.)
My Roof Has Leaked For Six Months, And Landlord Won't Fix It Or Move Me Out
By Phil Villarreal on December 30, 2010 3:20 PM
97 Comments
Reader A, who lives in South Carolina, has been stuck in a leaky apartment for six months, enduring a management change and endless broken promises that one day a repair would come. She's given up on the leak ever being fixed, but is irritated that the landlord won't pay for her to move to a different apartment. More »
(afagen)
AT&T Won't Let Me Drop Old Landline After A Move
By Phil Villarreal on November 10, 2010 4:20 PM
47 Comments
When Deanna moved from one unit to another in the same building, she figured it would be simple enough to move her AT&T landline account from the old apartment to the new one. Despite numerous dealings with AT&T's bumbling customer service, she can't seem to shake the old account. More »
(zieak)
Apparently, The Salvation Army Doesn't Want My Stuff
he she thought that donating some items to the Salvation Army would be satisfying and relatively simple. Unfortunately, he she hadn't counted on the people handling pickups for his her local branch to have the sort of vague sense of time that one normally associates with cable installers or appliance repair technicians. More »
By Laura Northrup on July 1, 2010 10:30 AM
105 Comments
Jing tells Consumerist that 
Looking For Jobs, Innovation And Culture? Try These 10 Cities
By Chris Walters on June 2, 2010 5:54 PM
62 Comments
Kiplinger has put together a list of 10 cities that it says are primed to be great places to build a career and enjoy your life at the same time. Even better: the magazine didn't put the list in a slideshow format, so you can read the entire thing on one page! Austin and Seattle take top spots, but there are some less predictable choices on there as well; how about Burlington, VT or Topeka, KS? More »
Credit Card Company Takes Seven Months To Notice You Moved To Illinois
By Laura Northrup on March 19, 2010 11:27 AM
45 Comments
Mike tells Consumerist that one of his recent purchases triggered a fraud alert on his credit card account. It's nice to know that your card issuer is looking out for you, right? This alert was location-based, since he was using his card in Illinois, and the main billing address for the card is in Iowa, where Mike used to live. What he finds confusing about this situation is that he moved to Illinois seven months ago. More »
Photo: MyGift
T-Mobile Doesn't Believe That You Moved To England
By Laura Northrup on December 13, 2009 4:00 PM
80 Comments
Chelsea moved to London while she was still under a T-Mobile USA contract. This would be a perfectly legitimate reason to let her out of her contract without an early termination fee. Unfortunately, she wrote to Consumerist, she can't prove to T-Mobile's satisfaction that she no longer lives in the United States. More »
Ryder Charges Guy $200 For Damages He Didn't Cause, Gives Money Back
By Phil Villarreal on October 15, 2009 3:55 PM
29 Comments
—>It doesn't take much to please some customers. Patrick tells us Ryder charged him $200 for moving truck damages that already existed before he rented the vehicle. More »
Ryder Refunds Customer $120 For Forcing Him Into U-Haul's Arms
By Chris Walters on August 25, 2009 4:57 PM
70 Comments
—>Jesse, who wrote to us last week to complain about Ryder's broken guarantee, has contacted us again with a follow up. We also spoke with Ryder directly to ask how their "Guaranteed Availability" promise actually works, so that future customers know what to expect. More »
USPS Charges A Buck For Online Change Of Addy
By Phil Villarreal on August 19, 2009 1:20 PM
148 Comments
—>Joe's plight proves it's always a good idea to keep your credit card addresses updated, otherwise you'll find it tough to forward your postal address. More »
Ryder's "Guaranteed Availability" Does Not Guarantee Availability
By Chris Walters on August 17, 2009 5:14 PM
85 Comments
—>If you saw this image on the Ryder website, you might think that it means two things: that they guarantee some sort of vehicle availability to customers, and that they will make sure you are satisfied with your experience. You would be wrong. Update: Ryder has responded to Jesse's complaint. More »
Invasion Of The Pod Movers Has Disastrous Consequences
By Laura Northrup on August 6, 2009 9:54 PM
119 Comments
—>Matt and his family used the portable storage company PODS for their recent move. The company rents you a storage container, then stores it or moves it around on a truck for you. Their system sounded pretty great, but then things started to go wrong. Very, very wrong. What followed was a tale of broken promises, underestimations, and their belongings being held by the police (!) that would put fear into the heart of any person planning a move. More »
