Microsoft

accolades
Sam's Club Lets You Swap Out RedRinged Xbox Hassle-Free

Virg's Xbox360 got the dread Red Ring of Death. He bought it in Feb '07, and it started failing this Nov '08. He figured it would be months before he would get it back and expected to have to pay somewhere. Much to his surprise, Sam's Club let him swap it out for a new one for free. More »

12:37 PM on Fri Nov 21 2008
By Ben Popken
20,328 views, 83 comments

Most discussed exkon: I'm not sure about this, was his xbox out of warranty? I have a few friends who had their xboxes RROD more »
phone numbers
Secret Phone Numbers And Email Addresses To Reach Executives At 101+ Companies
Inside, email addresses, phone numbers, and addresses for over 100 different companies to inject your customer service complaints into their corporate executive offices, and get it well on the way to success. More »

9:43 AM on Fri Nov 7 2008
By Ben Popken
13,365 views, 17 comments

Most discussed caholla: Awww....I had one of those little telephones when I was a kid. When you'd pull it with the string it more »
packaging
Mom, Will You Open This? Amazon Announces "Frustration Free" Packaging
Anyone who was once a child or has been around a child during the holidays knows that toy packages are pure evil straight from hell. Now, according to a letter currently on the front page of Amazon.com, they've decided to dedicate themselves to removing this scourge from your lives. More »

11:24 AM on Mon Nov 3 2008
By Meg Marco
14,449 views, 70 comments

Most discussed BeeBoo: Amazon is consistently innovative. more »
circuit city
Circuit City's "Advantage Protection Plan" Doesn't Live Up To The Sales Pitch
A reader signing off as "Sucker" wants to let the world know that Circuit City's extended warranties/replacement plans aren't living up to the sales pitch. When he bought his XBOX 360, the salesperson assured "Sucker" that if the XBOX broke (as they tend to) that instead of having to wait around for a replacement — he could get a refund in the form of a gift card. He accepted. Guess what didn't happen? More »

10:59 AM on Wed Oct 22 2008
By Meg Marco
11,500 views, 58 comments

Most discussed Triborough: This is why I would never buy anything at Circuit City. Who wants warranty upselling? more »
warnings
Whoops: I Paid $143.82 for 1.5 Years Of XBOX Live
Thomas did something dumb and he wants to warn others not to follow in his footsteps. He assumed (incorrectly) that his $7.99 per month subscription to XBOX Live would roll over into a yearly subscription once he'd paid $50. (A yearly subscription costs $50, obviously.) Yeah, it didn't. More »

1:11 PM on Fri Oct 17 2008
By Meg Marco
25,257 views, 92 comments

Most discussed glennski: That stinks man. Lesson is that modern billing methods really aren't sophisticated enough to think logically like that. more »
microsoft
Microsoft Wants You To Know That They're Proud To Be "A PC"
The next phase of Microsoft's new advertising campaign launches today, and the company is taking some shots at Apple's ubiquitous "I'm a Mac, I'm a PC" tv spots. The New York Times says that the new campaign will feature interesting, exciting people (like the dude in the shark cage above) embracing their "PCness." More »

11:59 AM on Thu Sep 18 2008
By Meg Marco
6,951 views, 81 comments

Most discussed Jabberslops: All of you people saying "PC" and "Apple/Mac" are taking Apples bait with the TV commercials. News flash! Apple sells more »

microsoft gurus
Microsoft Sending "Gurus" To A Electronics Store Near You
Someone is jealous of the Apple Genius Bar! Microsoft has announced that they'll be sending 150 "Gurus" to electronics stores like Best Buy and Circuit City in order to improve their customer experience. More »

11:05 AM on Tue Sep 9 2008
By Meg Marco
6,075 views, 48 comments
Speaking of elite, the XBOX 360 just got cheaper. Cheaper than the Wii.
* Xbox 360 Arcade - $199
* Xbox 360 - $299
* Xbox 360 Elite - $399
[Kotaku] MORE »

36 comments
xbox live
UPDATE: Microsoft Offers Full Refund To Overcharged XBOX Live Member
XBOX Live member ForceTrainer writes in with an update about his issue with Microsoft. In our last episode, ForceTrainer has been charged $50 for 2 months of a XBOX Live gold membership— the price of a year of service. More »

5:22 PM on Tue Aug 19 2008
By Meg Marco
6,923 views, 12 comments
xbox live
Microsoft Charges You $50 For Two Months Of XBOX Live
XBOX Live member ForceTrainer says that after he forgot to update his credit card information, Microsoft shut down his XBOX Live account. He was fine with this, but when he tried to update his info, pay his balance, and convert his account to silver, Microsoft demanded he pay an entire year's fee to settle the two months he was delinquent. More »

2:15 PM on Mon Aug 18 2008
By Meg Marco
10,803 views, 71 comments

Latest by Cyberkinetic: This just happened to me. i just got a refurb back from repair after the original one i bought got more »

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