Consumerist
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psas
The Triumphant Return of Guest Blogger Mark Ashley
For those who don't obsessively read the bylines at the bottom right of every post, to see who offered up the pro-consumer post of the moment, you may not have noticed an additional name — Mark Ashley — in the roster of Consumerists today. (It's been a few months since I've posted here.) My normal blog home is Upgrade: Travel Better, where the subject is travel, the outlook is always pro-consumer, and the motto is "Living the First Class Life... at Coach Prices." Consider this your personal invitation. -
jetblue
Above And Beyond: JetBlue Recap Edition
(Disclaimer: The author owns JetBlue stock.)
With JetBlue back in the air, we wanted to commend their ability to make the best of a horrible situation. Before we do, Mark Ashley pointed out several weaknesses in JetBlue's Bill of Rights that we must first address. More » -
questions
Why Are There Taxes On Frequent Flyer Miles?
Why are "free" frequent flyer miles taxed, asks Katie. More » -
firefox
Firefox: More Errors Than Internet Explorer, But Faster Solutions
The Firefox vs. Internet Explorer debates are much like the Mac vs. PC wars. Everyone seems to choose sides, and the Firefox crew proselytizes much like Mac owners do. More » -
onur air
Angry Pilot: Leave This Plane if You Want to Live
A comforting thought for anyone whose fear of flying has them questioning the safety of the airplane: If the pilot says it's safe, you can take some comfort in getting onboard. After all, the pilot's life is on the line, too, if anything would go wrong. More » -
general mills
They Come to Praise General Mills, Not Eat Their Cereal
A generation from now, the phrase "Cuckoo for Cocoa Puffs" may have no meaning. "Magically delicious" may go the way of the Corvair. More » -
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magazines
Happy Sunshine Fun-Time Magazine Customer Service Happiness
Maybe it's because of the nice sunny weather we're having after days and days of dreary, grey weather, but we're in a good mood today. And our good mood means we're less inclined to take the all-companies-suck-all-the-time perspective that some readers seem to think we need to be employing. Sometimes, believe it or not, companies screw up and then actually fix the problem. More » -
text messaging
Advertisers Want to Text You
The do-not-call list added hurdles to telemarketers trying to cold call to sell you vinyl siding. Then Tivo slowed down television advertising. Spam-filters, as much as they still kinda suck, are constantly being tweaked to limit the influx of marketing to your inbox. That leaves texting, the last great frontier in intrusive advertising. More » -
car dealerships
Car Dealership Bilks Old Man and Steals $2000 With His ATM Card
You might think that going after car dealers for shady dealings is just too obvious and easy for the Consumerist. So it's not just any car dealer story that rises to the top of our hallowed frontpage. More » -
aol visa
AOL Visa Credit Card, Now Offering Discounts on Free AOL Service!
Reader Alexa (or is it "Alex a" ?? Either there's a spacebar issue, or someone is capitalization-challenged...) is the proud holder of an AOL Visa credit card, which provides the ultimate in credit card rewards: Free AOL service! More »
mark ashley
New York, 8:00 PM
Wed Dec 3
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