Tip Your Editors:
tips@consumerist.com
Editor:
Ben Popken | Email | AIM
Senior Editor:
Meghann Marco
Email | AIM
Associate Editor:
Chris Walters | Email |AIM
Associate Editor:
Alex Chasick | Email
Associate Editor:
Jay Slatkin | Email
Weekend Editor:
Carey Greenberg-Berger | Email | AIM
Interns:
Rachel Mercer | Email
Alex Jarvis | Email
Comments Moderator: Email
complaints
More »Dear Consumerist,
We hired Ultimate Van lines, based in Dallas, TX, in April 2008, to transport our furniture and other household property from Fortville, IN to Lake Forest, CA, with an estimated delivery time of 7-10 days after pickup. Pickup in Fortville, IN occurred on 4/29/08. They have still not delivered our property to us as of 5/24/08.
unacceptable food
"If' it's from a machine. If it's a practical joke. Well, it's not really funny just because if there's small pieces," explained mom Karen KaderMore »
travel
black friday
Fry's employees in Renton, Washington sold Black Friday aspirants the chance to cut to the front of the pre-dawn line for between $108.79 and $200, including tax. Puzzled shoppers were assured that the money went to Fry's, not the employees. A Fry's worker explained the situation with disarming naiveté:
When KING 5 asked about this at the customer service desk, one employee said: "Oh they stopped doing that. They weren't supposed to." The employee said the store manager put a stop to it.Anyone who paid the advancement fee will receive a full refund. The rogue salesmen will be sent to the back of the unemployment line.
Fry's shoppers offered chance to cut in line - for a price [KING 5 News]
(AP Photo/Don Ryan)
The Fed's recent quarter-point rate cut could either mean more or less cash in your pocket, depending on what you accounts you own. Here is the breakdown:
travel
When CBS 2 HD told one woman the reason for the delays, she asked if we were "kidding," but it was no joke. The Transportation Safety Administration confirmed the spill knocked out one of the five units that screen thousands of passengers here each day.More »
complaints
From The Portland Mercury:
"My step-grandfather died four years ago. ...one of those cruise lines (Princess Cruises to be exact), still likes to send him mail, which I get for some reason. So after four years of constant junkmail for a deceased member of my family, I thought it was about time to contact Princess and let them know that their intended customer will not be taking a cruise anytime soon.
I did that this morning and they said they'd be happy to remove him from their mailing list, if I faxed over a copy of his death certificate."
What a disgusting and indifferent policy. If they're sending stuff in envelopes, may we suggest carefully opening the side of one, slipping some heavy metal ingots inside, sealing it, and then writing RETURN TO SENDER on it. Do that a couple of times, possibly increasing the weight of the package each time and maybe they'll get the picture. Otherwise, Princess is owned by Carnvial and you could try kicking this up to them.
I Hate You Princess Cruise Lines [Portland Mercury] (Thanks to Gabriel!)
(Photo: Spidra Webster)
how to
supermarkets
The single-line, bank-style system was quickly chosen for its statistical efficiency. Then, Whole Foods paired the system with possibly the largest number of registers in the city, more than 30 per store, and it hired an army of cashiers to staff them throughout the day (including "floaters" to fill in for those who need a break).More »
complaints
moving
moving
followups
lines are for suckers
menards
Consumerist
