international-calls

Google Voice Fails, Results In $700 T-Mobile Bill
Sophie makes a lot of phone calls to France, so she does the responsible, frugal thing. She uses the Google Voice app on her smartphone to make those calls over the Internets instead of using the T-Mobile network. Except somehow, the Google Voice app failed, and the phone itself placed those calls while making it sound like they went through the Voice app. "Complain to Google about it and give us $700," says T-Mobile. "If the call doesn't show up in your Voice history, it went through the cell network," says Google. More »

Why Is Vonage Billing Domestic Calls At International Rates

—>Vonage charged J.R. $38.94 for a three-hour call transferred from Texas to Los Angeles because Vonage apparently thinks L.A. is somewhere in Algeria. After some digging, J.R. learned that if you transfer a call without adding +1 to the number, Vonage will mistake area codes for country codes and bill at the international rate, even though the calls are domestic.  More »