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Guess What, FedEx Driver? No One At A U.S. Army Base Will Find Your Bomb Jokes Funny
By Mary Beth Quirk on January 26, 2012 2:00 PM
104 Comments
A FedEx driver who apparently was never trained in the "don't ever, ever say the word bomb on the job" is facing a felony terrorism charge, after he allegedly joked that a package was "probably a bomb" at a U.S. Army base. More »
Postal Service Shows It Can Toss Fragile Packages Over The Fence Just As Well As FedEx
By Chris Morran on January 19, 2012 2:38 PM
56 Comments
The U.S. Postal Service is always trying to convince people that it's just as good as FedEx or UPS. But for all the aspects of those businesses the Postal Service should emulate, there's one it shouldn't: Tossing expensive packages over customers' fences. More »
FedEx Gives Someone Else A Very Merry Popeye's Christmas With My Credit Card
By Mary Beth Quirk on January 17, 2012 3:00 PM
94 Comments
FedEx wanted its customers to have a very Merry Christmas — even if they're not the customers who should be receiving a package with a credit card in it. Gabe had to have a new Visa card overnighted to him, and felt confident because the delivery required a signature. Apparently, any old signature will do. More »
FedEx Seems To Think Any Front Door Will Do For Package Delivery
By Mary Beth Quirk on January 13, 2012 2:00 PM
101 Comments
Clayton was waiting at home for a very important package to arrive — his passport via a travel visa service — for which he had paid FedEx for overnight delivery. So when he his package was instead dropped off at a front door nearby, and not his own, he was a bit unnerved. More »
FedEx Apologizes For Monitor-Tossing Delivery Driver
By Chris Morran on December 22, 2011 12:00 PM
103 Comments
By now, you've all probably seen the video of the FedEx delivery driver caught on camera tossing a box containing a new computer monitor over a customer's fence, rather than just walk the few feet to the front door. The people at the delivery service have realized this is probably not good publicity, so they've come out with a public apology. More »
Couple Takes Advantage Of UPS Laziness, Steals Over 100 Packages From Doorsteps
By Chris Morran on December 21, 2011 12:00 PM
110 Comments
We've certainly written enough pieces over the years about how some UPS, FedEx and USPS carriers would rather fling your package somewhere in the vicinity of your house rather than knock and wait to see if you're home. Now the police in Somerville, MA, say a couple took advantage of drivers' willingness to leave packages out in the open by swooping in to steal the deliveries right off folks' doorsteps. More »
(goobie55)
Perhaps This FedEx Delivery Man Is Preparing For A Monitor-Throwing Contest
By Mary Beth Quirk on December 20, 2011 3:00 PM
168 Comments
A soft touch should be a job requirement for package delivery personnel, because recently it seems like we're seeing way too many lobbed and otherwise mistreated boxes. In this new video, a surveillance camera catches a FedEx delivery guy chucking a computer monitor over a fence. More »
FedEx Thinks This Is An Appropriate Place To Leave A Package
By Chris Morran on December 20, 2011 11:31 AM
84 Comments
Consumerist reader Tim was a bit annoyed when he got an e-mail saying a delivery from FedEx had been left at his doorstep. But that was nothing compared to what the FedEx driver did to his next door neighbor. More »
Why Is FedEx Afraid Of My Neighborhood?
By Laura Northrup on October 26, 2011 9:00 AM
46 Comments
Are the people who work at Kevin's local FedEx office in the Midwest classist, racist, or just lazy? He doesn't understand why it is that their drivers have a strange inability to find his apartment building, mostly because the local station manager believes that Kevin's neighborhood is unsafe. More »
FedEx Says It's Hiring 20,000 Extra Holiday Workers
By Mary Beth Quirk on October 25, 2011 9:00 AM
30 Comments
In an attempt to not ruin your holiday season with late presents, FedEx is gearing up for the seasonal outpouring of gifts going around the world by adding 20,000 jobs just to deal with the rush. More »
(SCHMEGGA)
How Is FedEx SmartPost So Freaking Slow?
By Laura Northrup on July 28, 2011 11:30 AM
108 Comments
J. likes ordering from Woot, but hates FedEx SmartPost, the company's shipping method of choice. Describing it as "some sort of misbegotten bastard child of FedEx and the US Postal Service," J. calculates that it would actually be faster to travel from Woot HQ in Texas to his home on Brooklyn by bicycle. Which would be helpful if he weren't ordering inanimate objects. More »
This FedEx Notice Wants To Play A Guessing Game With You
By Chris Morran on June 28, 2011 3:45 PM
49 Comments
While some FedEx drivers plainly tell you that they threw your packages in the garbage, others take a more enigmatic approach to telling you where your parcel is located, or even if it's for you. More »
FedEx Delivers My Packages To The Garbage Can, Trash Collectors Deliver Packages To Back Of Garbage Truck
By Chris Morran on June 24, 2011 3:00 PM
92 Comments
Consumerist reader Brooke's FedEx packages have disappeared into the void, but not in the usual it-was-never-delivered-even-though-FedEx-says-it-was way. No, FedEx delivered her boxes — straight into her garbage can. More »
Is It Amazon's Fault They Still Have My $200, Or Mine?
By Laura Northrup on April 21, 2011 9:30 AM
102 Comments
David ordered a Kindle and cover from Amazon shortly after Christmas, but it disappeared in transit and was never heard from again. These things happen in commerce. What David doesn't understand is why, after he was too busy to respond after an initial e-mail exchange, Amazon didn't try to contact him or just automatically issue a refund or replacement for the missing Kindle. More »
FedEx Package Takes 14 Months To Travel 230 Miles And Back
By Laura Northrup on April 5, 2011 1:00 PM
48 Comments
Where did Emily's Fedex package run off to? It took more than a year to make the trip from New York City to Washington, DC, traveling at a rate of about half a mile per day. How does that happen? We like to imagine a massive fleet of turtles that are tasked with the important job of transporting gifts up and down the eastern seaboard. More »
FedEx Routes Document To Wrong City, Annoys Law Professor
By Laura Northrup on March 29, 2011 2:45 PM
55 Comments
Fedex Office, the entity formerly known as Kinko's, offers a service where you can upload a document, have it printed at a store near you, and pick it up. How wonderful! Unless the system, in its infinite wisdom, sends your document to a store that is a 4-hour drive away. That's what happened to a UCLA law professor, who tried to call FedEx and fix the situation. Maybe this would have worked had the customer service rep been capable of basic communication in English. More »
(sussmanb)
Heroic FedEx Guy Brings Own Truck For Snowy Delivery
By Laura Northrup on February 16, 2011 5:00 PM
40 Comments
It's not just pizza delivery guys who can be heroic. Ken lives on a rarely plowed dirt road, and a snowstorm made his house unreachable for most vehicles. That included the FedEx truck with a package meant for him on it. He planned to meet up with a driver elsewhere or pick up the package, but instead the driver employed his personal vehicle to forge through the snow and bring Ken his new monitor. More »
Fedex Carrier: Neither Wind, Nor Rain, Nor Sleet, Nor ...Ah, Screw It
By Laura Northrup on December 16, 2010 12:30 PM
59 Comments
Fedex's choice of a spot to leave Jason's package has its advantages and disadvantages. In the plus column, if anyone steals it, they will leave important forensic evidence in the form of footprints in the snow. In the minus column, it's an incredibly stupid place to leave a package, even if the front sidewalk isn't shoveled.
Now You Need Photo ID To Ship A UPS Package
By Chris Morran on December 7, 2010 1:10 PM
68 Comments
Because there's nothing that stops fraud or terrorism like being made to show a photo ID, UPS has announced that customers will need to show a government-issued ID when shipping that tin of cookies to their Aunt Mable for her 90th birthday. More »
FedEx Office Now Has Free WiFi
By Chris Morran on October 6, 2010 11:05 AM
18 Comments
While a FedEx Office might not be as comfy or aromatic as a Starbucks, free WiFi access is still free WiFi access. And as of today, around 1,000 of the printing-and-shipping shops (formerly known as FedEx Kinko's) have begun offering what they claim is free and unlimited internet access from the folks at AT&T. More »
