disputes
(brianc)
(Photo: PJLewis)
Today I received word from Zeb's dad that T-Mobile has changed its mind and won't hold Zeb or his family responsible for the bogus charges. His email is below. More »
(Photo: DeclanTM)
—>Police in Bethlehem, Pennsylvania, are withdrawing charges against the two college students who refused to tip at a pub last month, says The Morning Call. More »
—>A dispute over pricing has led Costco to stop selling a number of Coca-Cola brands, which means all Coke varieties as well as Sprite, Squirt, Dasani water, and Full Throttle energy drinks, reports the Associated Press. More »
—>Thanks to federal regulations, when you dispute an account on your credit report and the dispute is resolved in your favor, the credit reporting agency is required to remove or correct the account. Credit reporting agencies often don't do this, though, and the Washington Post notes that it can come back and interfere with your next home loan application. More »
—>Jeff bought a copy of Adobe Creative Suite 4 back in May during a sale promising a $200 discount. The final checkout price didn't reflect the discount, but he double-checked the terms and conditions and confirmed that he was eligible. Adobe agreed, and has repeatedly promised to issue a refund. Jeff has been waiting for the check for almost four months, and he's not alone. Another customer has been waiting on a similar refund for almost a year! More »
—>Score one for the consumer over unfair arbitration. Just last week, Minnesota's Attorney General sued the National Arbitration Forum (NAF) for fraud, false advertising, and deceptive trade practices—and now the company has agreed to pull out of the credit card business entirely. According to the settlement reached on July 17th, "The only business NAF can now be involved with is in arbitrating Internet domain disputes, a business it has long been in." More »
—>We know it's stressful out there, but really, there's no reason to start waving your gun around in the Walmart parking lot. According to the Peninsula Daily News, a woman threatened several other customers who told her to stop yelling at Walmart worker who had sold her the wrong ammunition. More »
—>Royal Caribbean told Mary Hoefs at check-in that her family wouldn't be allowed to board unless they paid $800 on the spot, even though Mary had paid for the cruise in full four months earlier. Royal Caribbean later refunded $400, but why did they choose to kick off Mary's cruise with extortion? The answer, inside... More »
—>Someone hacked reader E's account on the adult site ImLive.com and bought up $450 worth of credits. By the time E. caught the charge, half of the credits had already been used. When E. informed the site that he was planning to file a chargeback with his credit card company, he was warned that doing so would be "considered a serious violation of our terms of use." The site's suggested alternative was simple: they would restore the used credits, and E. could watch lots and lots of porn. More »
—>Luis dropped his busted LG EnV in the mail at the end of last year and tracked its progress as FedEx delivered the package to Verizon. Verizon, apparently unfamiliar with tracking numbers, doesn't believe that Luis ever returned the phone, and insists that they're owed a $320 replacement fee. Luis disputed the charge, but rather than investigate his claim, Verizon decided it would be easier to suspend his service. Now they want Luis—a customer of seven years who pays over $350 across six phone lines each month—to pay another $15 to reconnect the service they should never have disconnected in the first place. He writes: More »
American Express has given her an "interim" refund in full, pending a review that will involve the credit card company presenting to PIC officials all of Blessman's documentation on the services she feels she was denied. More »
—>Georgia resident and SECO Parts and Equipment employee David Johnson told his co-worker that there would be consequences for parking in his spot. "He better come move it," Johnson warned, "or I'll move it for him!" This wasn't enough to convince the co-worker to move from what had to be an ideal spot, so Johnson did what any rational solution-minded employee would do. He got a forklift... More »
—>SmartMoney's Anne Kadet looked into the process by which the three major credit bureaus—Experian, TransUnion, and Equifax—investigate and correct errors on credit reports. What she found was that the process is "almost entirely automated," and that "many lenders respond by simply rereporting the erroneous data." Here's how it works, and your meager options when something goes wrong. More »
