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Passenger Sues Continental, Others Over Turbulent Flight
By Chris Morran on October 11, 2011 1:30 PM
100 Comments
When what was supposed to be a 20-minute flight turns into two-plus hours of turbulence, it's easy to understand why a passenger would be peeved. But is worthy of a lawsuit against four airlines? More »
Continental Frequent Flier Miles Will Soon Have Expiration Date
By Chris Morran on September 21, 2011 12:15 PM
19 Comments
People with stockpiles of Continental Airlines frequent flier miles who haven't flown in a while may want to pay attention to this. When that airline finally weds its frequent flier program to that of United Airlines in 2012, the clock could be ticking before those miles disappear. More »
40 Of 100 Most-Delayed Flights Take Off Or Land In Newark
By Chris Morran on August 4, 2011 1:15 PM
29 Comments
If you're reading this story on your laptop or smartphone while waiting for a flight to or from Newark International Airport, we have some good and bad news. On one hand, there's a decent chance your flight will be delayed. On the other, you'll have plenty of time to file a complaint with the airline, airport and FAA. More »
(gurms)
10.5% Of Spirit's Revenue Comes From Baggage Fees
By Ben Popken on August 4, 2011 12:00 PM
21 Comments
Recently Delta caught attention because in 2010 it earned the most revenue from baggage fees, $952 million, of all the airlines. But when you compare it to their total revenue, they're in the low-middle of the pack, with Spirit coming out on top. Let's look at a chart! More »
(afagen)
United Says Photographing Staff Could Get You On 'No Fly' List, Continental Says You Deserve An Apology
By Chris Morran on July 28, 2011 1:30 PM
76 Comments
Though United Airlines and Continental have been married for the better part of a year, the newlyweds haven't begun to see eye-to-eye on everything. Take, for instance, a customer's right to photograph a staffer's name tag. United says it could get you banned from the airline and put on a "no fly" list, while Continental says that's just not so. More »
Continental Cancels 24 Flights After Pilots Come Down With Mystery Illness At The Same Time
By Chris Morran on July 27, 2011 2:35 PM
37 Comments
Some sort of mysterious flu bug must be circulating the in cockpits of Continental flights. The airline has been forced to cancel 24 flights today because too many pilots called in sick. More »
Delta, Continental, Others Jack Up Fares After Federal Tax Takes Vacation
By Chris Morran on July 25, 2011 7:30 AM
56 Comments
As we reported last week, the inability for Congress to come to terms on a bill that would extend the FAA's operating authority means that airlines are not currently charging federal taxes on airfares. But if you're not seeing any difference in the final price of your ticket, that's because most airlines have increased their fares since Saturday. More »
Delta's $952 Million In Baggage Fees Is More Than United And Continental Combined
By Chris Morran on June 13, 2011 4:31 PM
49 Comments
The Department of Transportation released its final numbers for airline baggage fee revenue from 2010 and Delta has sent a very loud message to the rest of the industry: Y'all got a lot of catching up to do. More »
DOT Fines Continental For Not Disclosing Fuel Surcharge On Website
By Chris Morran on June 6, 2011 3:30 PM
40 Comments
Fuel surcharges can add hundreds of dollars to the cost of a flight, a fact that travelers trying to buy tickets on Continental's website weren't finding out until after they had selected their itinerary. That's why the Depart of Transportation has slapped the airline with a $120,000 fine. More »
(johnkit)
TSA Screeners At JFK Admit To Stealing $160K From Passengers
By Chris Morran on February 16, 2011 1:15 PM
86 Comments
It must be tempting to be a TSA screener, seeing bags full of expensive goodies going through your scanner and knowing how easy it would be to make those bags disappear. Two TSA agents at JFK Airport in NYC gave into that temptation, swiping at least $160,000 from travelers. More »
Southwest, JetBlue Fly High In Zagat Airline Survey
By Chris Morran on November 30, 2010 1:40 PM
17 Comments
For the 20th year in a row, the people at Zagat have done a survey of passengers on the major domestic and international airlines. And by the looks of it, travelers are much more pleased with the likes of Southwest, JetBlue and Virgin than they are the old-timers like United, Delta and American. More »
ExpressJet Pilot Just Says No To Full-Body Scan Or Pat-Down
By Chris Morran on October 20, 2010 1:31 PM
124 Comments
A pilot of Continental's ExpressJet line has stirred up a ruckus after refusing to submit to either a full-body scan or the alternative, a hands-on pat-down from a TSA screener. More »
Some Airlines Jettisoning First Class Seats
By Ben Popken on October 20, 2010 10:00 AM
57 Comments
Global austerity has lead some airlines to chuck first class seats out the air lock. More »
Shareholders Say "Voltron Unite!" To United-Continental Merger
By Chris Morran on September 17, 2010 12:32 PM
21 Comments
United and Continental are oh so close to merging, now that shareholders for both airlines have approved the deal. More »
Continental Loses Dog, Offers $1,000 Reward For Her Return
By Chris Morran on August 31, 2010 11:15 AM
38 Comments
It's been almost two weeks since Daisy, a 4-year-old Golden Lab/Shepherd mix, broke free of her leash during a layover at Newark Liberty International Airport, but Continental Airlines is holding out hope that she's still alive and is offering a $1,000 reward to anyone that finds her. More »
Justice Dept. Clears Way For Continental-United Merger
By Chris Morran on August 30, 2010 5:24 AM
28 Comments
The marriage between Continental and United Airlines got one huge step closer to happening on Friday when investigators at the Justice Department wrapped up their four-month inquiry into the merger and offered its blessing. More »
(contri)
Continental Refuses To Believe Woman's Service Dog Is Real
By Chris Walters on August 18, 2010 11:40 AM
189 Comments
Continental sure has a lot of skeptical employees when it comes to customers with disabilities. Jessica tried to buy a ticket yesterday and was told no, because the ticket agent didn't believe that Jessica's self-trained service dog was legit. More »
Here's What A Merged United/Continental Plane Will Look Like
By Chris Morran on August 12, 2010 10:15 AM
48 Comments
Continental and United Airlines won't officially join to form their airline Voltron for several months, but yesterday they released this image of how the branding on their planes will work once the merger is complete. More »
Continental Airlines Testing Self-Boarding In Houston
By Chris Morran on July 27, 2010 1:15 PM
41 Comments
While it's been used overseas for years, Continental Airlines has become the first airline to try out self-boarding — i.e., scanning your own boarding pass as you board a plane — at a U.S. airport. More »
I'm Watching Continental Let My Bags Get Soaked, Will I Be Compensated?
By Meg Marco on July 19, 2010 1:45 PM
62 Comments
Reader Ken is sitting on a plane right now watching his bags get soaked. He's wondering if he'll be able to get compensation for the water damage. More »
