consumeristhotline

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Contact The Sports Authority Customer Service Manager
By Ben Popken on January 22, 2010 4:19 PM  
In response to our post, 9 Confessions Of A Former Sports Authority Manager, SA Customer Service Manager Mike Ashton, who works in the corporate office, contacted Consumerist to let us know that customers can call him first, at 800-666-8143 or 720-270-6267, or emailing mashton@thesportsauthority.com, before using the other contact information in the old post. Here is the message he left: More »

DirecTV Marketer Steals DISH Customers Via 800 Number Squatting
By Ben Popken on November 16, 2009 1:28 PM  

—>A sneaky DirecTV marketer has bought up toll-free numbers that end in "DISH." When DISH Network customers call up, the operators make it sound like they're from Dish and offering them a free service upgrade, but in reality, they're switching the service and slamming the Dish Network customer into a DirecTV service contract.  More »

Citibank: Transfer $5000 In Debt Onto This Card Or We'll Double Your APR
By Ben Popken on November 12, 2009 2:03 PM  

—>"It's the increased cost of doing business," was Citicard's constant refrain when Kent's husband called to complain about their latest pre-CARD act adverse action insanity: transfer $5000 in balances from other credit cards to this credit card or we'll double your interest rate. Listen to Kent's message left on the new Consumerist hotline and/or read the transcript:  More »

Call Consumerist's New Tip Hotline: 347-422-6695
By Ben Popken on November 10, 2009 3:02 PM  

—>Consumerist has a new hotline you can call to leave tips by voicemail. Just call 347-422-6695 or 347-42C-ON95 and let it fly. It's hooked up to a Google Voice account so we can easily embed and play your voicemail in a post. Of course, if you rather the tip be on background and not used for direct posting, just ask for that in the message. We even already have a message since putting up the number in the sidebar yesterday:  More »

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