consumer-protection

—>Maybe you forgot about the proposed Consumer Financial Protection Agency in all the health care sound and fury, but it's still out there, and financial companies are still very much against it. Now the U.S. Chamber of Commerce is launching an ad campaign that shifts the focus from credit card companies to smaller businesses that they insist will be affected, although the scope of the proposed agency is still kind of unclear.  More »

—>The National Association of Attorneys General has polled state attorneys general, who are typically responsible for enforcing consumer protection laws in their states, and announced the top ten consumer complaints for 2008. It's an interesting list.  More »

—>This week, Rep. Barney Frank (D-MA) postponed a vote on a bill creating a Consumer Financial Protection Agency (CFPA) until September when lawmakers return from recess. The delay is partly due to other more pressing issues, but mainly due to unexpected (really?) pushback from the financial industry.  More »

—>Australian consumers will soon be able to challenge any bank fee that they consider "unreasonable," thanks to a new law that could save consumers up to $1 billion. Banks that want to keep levying excessive fees for late payments and overdrafts will need to prove that the charges are reasonable by revealing the true processing costs behind the fee.  More »

—>Shhh, everyone, gather near and listen to Treasury Secretary Timothy Geithner deliver the most beautiful, wonderful mandate we could give to a new federal agency: "The agency will have only one mission—to protect consumers." And with that, the Treasury Department sent to Congress legislation that will create the brand new Consumer Financial Protection Agency.  More »

—>General Motors has reached an agreement with the government to let consumers file what are known as product-liability claims after the company escapes from bankruptcy protection. The big win for consumers means that if a manufacturing defect in an old G.M. causes injuries in the future, consumers will still be able to sue G.M. in state court.  More »

—>Good news, Iowans! Your legislature has decided to enact a consumer bill of rights giving you the power to sue businesses that commit fraud. Unless, of course, you're going after banks, attorneys, insurance providers, doctors, cable companies, telecoms, utilities, veterinarians, realtors, charities, architects, or certain retailers. Still, the bill isn't entirely useless...  More »

—>A Connecticut mall has to pay $259,000 in settlement fees to consumers who bought gift cards that had monthly inactivity fees.  More »

—>Last month, several consumer groups sent President-elect Obama a letter detailing a pro-consumer agenda for the new administration and Congress. One of those suggestions, supported by an editorial in today's New York Times, is reinstating the position of special assistant to the President on consumer affairs, also known as the consumer czar.  More »

—>If the recent economic meltdown has a bright spot, it is the possibility that smart regulation may return. There will always be those who will cheat if they can, putting both consumers and the market at risk. It cannot function properly without regulation to prevent cheating and ensure consumers are getting a fair deal. But without a private right of action and attorney fees, consumer protection regulations are nearly worthless. A "private right of action" means...  More »

—>The temporary law powering the CPSC has expired, reducing our supposed watch-dog agency to a neutered shadow that can't adopt new safety standards, order mandatory recalls, or enforce existing consumer protection laws. The Commission could get back to work with three small tweaks.  More »

—>A Home Depot store has been fined $1500 for refusing to issue rain checks for items that were advertised on sale, but were not available for purchase. Many communities have regulations that state that if an item is advertised as being on sale without mentioning a specific limited quantity, the retailer has a legal obligation to issue a rain check that will allow the customer to purchase the item later for the sale price.  More »