baggage-handlers

Baggage Handler: I Was Fired For Helping Sick Dog
Usually when you see a Consumerist headline that involves a baggage handler and a pet, it means the furry friend is lost or dead. But here's one that's more uplifting... except for the fact that the handler says she was fired for doing a good deed. More »

Jack, the cat lost at JFK and then found two months later, has died. More »

2 Months In, Searchers Still Seek Jack The Cat Lost At JFK
Two months after a cat named Jack got lost in the American Airlines baggage handling area at JFK, his owners and friends still continue to form search posses to try to look for him. More »

Delta Paid $2,800 For Lost Dog Valued At $20,000
Paco wasn't the only dog lost in transit before it was loaded onto a Delta aircraft. Four years ago, Vivi, a whippet who won the Award of Merit in the Westminster Kennel Club Dog show, escaped from her kennel as it was being loaded onto a Delta flight and was reportedly seen running across the tarmac before escaping into the marshy marsh. A media frenzy ensued....

10 Things To Know To Keep Your Luggage From Getting Lost
It's late night at the airport and you're the only one left standing at the baggage couresel, waiting for your luggage to arrive. The same blue duffel passes you like a broken record. Reality sinks in. Your baggage is lost. Tears form. Then, a rustling of rubber flaps. A form begins to emerge from the wall. Could it be, your lost bag? No, it is a man, a baggage handler man, covered in dust. He pats himself off and plants himself before you and begins a soliloquy. He is here to tell you you the 10 ten things you need to know to keep your bags from getting lost:

Dave Carroll Launches Second "United Breaks Guitars" Song And Video

—>Musician Dave Carroll hit the jackpot with his first song, "United Breaks Guitars," last month. The song, the video, and the subsequent media coverage formed a perfect anti-ad for United's poor handling of customer property. Now he's released the second of his planned three-song cycle and this one has more of a "we could have had something together" feel to it. Like any sequel, it's about 600 times more elaborate. We'll always love "United Breaks Guitars" most of all, but it's great to see Carroll continue his one-man shaming of an airline for not doing the right thing when it had the chance.  More »

Genius Baggage Handlers Steal Retired Police Sergent's Handgun

—>The San Francisco Chronicle is reporting that several baggage handlers working for a company contracted by Delta Airlines were busted in a sting operation that was launched following the theft of a handgun from a retired police sergeant's luggage.  More »

Dave Carroll Says No To Guitar Hush Money From United

—>We officially love Dave Carroll now. Not only is he cute and a good singer, but he's classy (check out how he defends the United employee in this video response) and has principles. The best part is at the end he encourages us to stay tuned for song #2. United hoped it could pay for the guitar and put an end to the bad publicity—but it looks like you're not getting off that easily, United. Check out the full video response below.  More »

Dave Carroll's "United Breaks Guitars" song and video EECB appears to be having the desired effect. Check out this tweet from United. [Twitter] (Thanks to Chris!) Update: Dave Carroll responds.  More »

United Breaks Guitars

—>When United Airlines broke Dave Carroll's $3500 Taylor guitar in the the spring of 2008, he contacted them to ask for compensation. After all, he and other passengers watched from the plane as United baggage handlers actually threw his guitar around on the tarmac. United said they wouldn't pay for the damages, so Carroll wrote this catchy song about how much United sucks. We think it should go in United's next ad campaign.  More »

US Airways Firing Lots Of Baggage Handlers At Philly Airport

—>US Airways is interviewing and firing baggage handlers at Philadelphia International Airport after it noticed they were falsifying overtime records.   More »

VIDEO: US Airways Baggage Handler Plays Tee-Ball With Packages

The USPS tubes and boxes were set to board America West flight 131 from San Francisco to Las Vegas this Sunday, April 1.  More »

Northwest Trimming Handlers Paychecks

—>As if baggage delays and maltreatment weren't bad enough already, baggage handlers may soon even have less of an incentive for your luggage to arrive with all its Vuitons on its Louis.   More »