att

Does Comcast love Obama? Or do they just really, really, really hate FCC Chairman Kevin Martin? [DSL Reports]

3 comments
phone numbers
Secret Phone Numbers And Email Addresses To Reach Executives At 101+ Companies
Inside, email addresses, phone numbers, and addresses for over 100 different companies to inject your customer service complaints into their corporate executive offices, and get it well on the way to success. More »

9:43 AM on Fri Nov 7 2008
By Ben Popken
13,365 views, 17 comments

Most discussed caholla: Awww....I had one of those little telephones when I was a kid. When you'd pull it with the string it more »
att
Threatening To Cancel Saves Man $65.52 On AT&T Phone Bill
Here's how with a little patience, persistence and pricematching, reader Scott is saving $65.52 on his phone and internet service with AT&T: More »

1:26 PM on Thu Nov 6 2008
By Ben Popken
10,674 views, 36 comments
The FCC has given the green light to the Verizon/Alltel merger. Alltel brings 13 million new subscribers to Verizon, dethroning AT&T as the number one wireless carrier. [WaPo]

49 comments
att
ATT Filters Own ToS Changes As Spam

Red Tape Chronicles reports on how AT&T internet decided to announce a change of its Terms of Service (ToS) via email. Some of the policies were contentious enough for some, but then many customers didn't even receive the email, because AT&T's own filters marked it as spam. Its questionable whether you can announce you're changing someone's contract by email fiat, especially if your own system prevents them from even receiving the message in the first place.

AT&T customer caught in 'spam-22' [Red Tape Chronicles] (Photo: afagen)

12:04 PM on Thu Oct 23 2008
By Ben Popken
2,728 views, 14 comments

Most discussed azntg: Note to AT&T: 1) Please work with your outsourced e-mail company to prevent e-mail companies from marking ToS change notification e-mail more »
text messages
Wireless Carriers Tell Senate: "Text Messaging Rates Have Dropped, And Your Queries Have Led To Lawsuits Against Us!"
The national wireless carriers have responded to the Senate's request for information on why its text-messaging fees have doubled over the past three years. Their collective response: they haven't gotten more expensive, they've gotten cheaper—and your public suspicion of our business practices has led to lots of class action lawsuits! More »

9:04 PM on Mon Oct 13 2008
By Chris Walters
15,836 views, 82 comments

Most discussed humphrmi: Here's an easy way to fix the problem (this statement is targeted to the wireless carriers): When someone sends 10 messages more »

att
AT&T Says Your Jesus Phone Can Be In Three Places At Once, So Pay Up
Wow, those iPhones really are amazing. Chris' iPhone can make a call from Nicaragua the same time it's incurring a data roaming charge in Mexico—all without leaving Chris' side in the U.S. Some skeptics will probably just say there's a problem with AT&T's records, or the phone's SIM card was cloned or something, but AT&T believes. That's why they want Chris to pay that bill each month it keeps happening. More »

3:06 PM on Thu Oct 9 2008
By Chris Walters
14,465 views, 54 comments

Most discussed ThatShortGuy: "The accumulated filth of all their e-mails and texts will foam up about their waists and all the teenagers and more »
New And Exciting Products
Cellphone Companies To Promote Unpopular Social Networking Services
Verizon and AT&T have jumped head-first into the shallow end of the social networking pool. The companies will charge consumers up to $35 per year to access unpopular social networking sites, a feature they're respectively billing as "SocialLife" and "My Communities." Not part of your social life or your community: Facebook. More »

8:00 PM on Fri Sep 12 2008
By Carey
10,023 views, 22 comments

Most discussed CumaeanSibyl: Translation: We're going to overcharge ignorant people I liked this better when it was called AOL. more »
text messaging
Congress Asks Wireless Carriers To Justify Text Message Rate Increases

This week, Senator Herb Kohl (D-WI) asked the top wireless carriers—AT&T, Verizon Wireless, Sprint, and T-Mobile—to explain why they doubled the cost of sending text messages over the past 3 years. They have until October 6th to respond.

The similar price increases, coming at similar times, Kohl said, "is hardly consistent with the vigorous price competition we hope to see in a competitive marketplace."
More »

1:54 PM on Wed Sep 10 2008
By Chris Walters
9,398 views, 123 comments

Most discussed Colage: Why does the cost to the companies matter? Does anyone care that it costs 30 cents to make a $4 more »
att
The $19,370 ATT Phone Bill

You really got to be careful when using cellphones or wireless data plans internationally, otherwise you'll end up racking up $19,370 on your AT&T AirCard like this American kid did in Canada. It would be nice if they made some kind of warning system that said hey, you're spending several hundred times what you normally do, are you sure you want to continue, but then again, it would also be nice if a cupcake appeared on my desk right now.

Family Racks Up $19,370 Cell Phone Bill [WFTV] (Thanks to everyone who sent this in!)

5:34 PM on Thu Sep 4 2008
By Ben Popken
24,321 views, 64 comments

Most discussed notme93: Wouldn't it make sense that AT&T doesn't cover certain areas, espically foreign countries? I agree that they should have some sort more »

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