atms

ATM Company Testing Out Displaying Ads Instead Of Charging Fees
By Mary Beth Quirk on December 1, 2011 12:00 PM  
ATM fees are the bane of anyone who hates flushing $2 or $3 down the drain just to gain access to their own money. Going off the idea that any money-loving American would rather see an ad displayed during their transaction than pay an obligatory fee, one ATM company is conducting an interesting experiment. More »

ATM Gobbles Up Customer's Deposit, Bank Employees Shrug
By Laura Northrup on November 10, 2011 9:30 AM  
$376 isn't a lot of money compared to the amounts that flow through banks on a daily basis. But it is a lot of money to reader Craig, who deposited that amount of cash on Monday at a BBVA Compass ATM. The machine gobbled up his money during the deposit, and no one is quite sure where the cash went. It's not in his account, he knows that much. More »

Bank Of America, Chase, Wells Fargo, Visa, MasterCard Sued Over ATM Fees
By Chris Morran on October 19, 2011 3:15 PM  
Have you ever glared angrily at the ATM, knowing that you're going to be saddled with fees and wishing you could sue everyone involved? Well, it looks like more than one person has followed through on this idea. More »

What It's Like For A Blind Man To Use An ATM For The First Time
By Ben Popken on September 13, 2011 2:00 PM  
Have you ever been waiting for the ATM to dispense your monies and seen that little headjack for blind people and wondered, hey, how does a blind person use an ATM? This video shows what happens when Tommy Edison, a blind man, uses the ATM for the first time. It takes him 11 minutes. More »

Baguette ATM Hits Paris Streets
By Ben Popken on August 16, 2011 1:00 PM  
A new vending machine just hit the streets of Paris dispensing freshly baked baguettes. More »

Opt In To Overdraft Protection Right At The ATM
By Laura Northrup on July 29, 2011 10:30 AM  
ATMs exist for routine banking transactions...deposits, withdrawals, balance inquiries, opting out of overdraft protection. Wait, what? GitEmSteveDave noticed, but didn't test, this option on a Sovereign Bank ATM. "I wonder how many people hit the button by accident and end up giving their rights up," he writes. Convenient, or dangerous? More »

Just Because You're Illiterate Doesn't Mean You Shouldn't Be Able To Use The ATM
By Chris Morran on July 11, 2011 4:15 PM  
If you've ever found yourself trying to get money from an ATM that doesn't want to display its menus in English, you know it can be aggravating. But imagine what it must be like for someone with no understanding of any written language. Now there are new ATMs being created for use in developing regions with lower literacy rates. More »

ATM Can Tell If You're Lying
By Ben Popken on June 9, 2011 5:00 PM  
Leave it to the Russians. Their biggest retail bank, Sberbank, is testing out a new kind of ATM that has a built-in lie detector. More »

I Solved Citibank ATM Pen Shortage With Duct Tape, TD Bank Pens
By Ben Popken on June 3, 2011 11:00 AM  
Reader Greg was sick of there never being any pens at the Citibank ATM at 8th ave and 16th st in NYC. They had those metal pens attached to wire like they always do, but people had stolen the pen innards and they were never replaced. (Probably because the bank got sick of replacing them.) So Greg came up with his own solution. He grabbed some free pens that are always in abundance at TD Bank and duct taped them to the empty Citibank pen barrels. More »

(akpoff)

Woman With Hand Stuck In ATM Freed By Firemen
By Ben Popken on June 2, 2011 3:00 PM  
ATMs are no longer satisfied with just nipping fees from you. Now they want your flesh. More »

Chase Tests Out $5 ATM Fees
By Ben Popken on March 17, 2011 10:00 AM  
Banks are continuing to amp up the threat of making consumers pay for the price of increased regulation. Chase is testing out charging non-customers in Illinois $5 for withdrawal fees. In Texas, they're trying a $4 charge on for size. Consumer advocates say its a scare tactic meant to muddy up Congressional waters, but banking experts disagree. "I think customers have taken for granted the cost of banks' infrastructure," says Margaret Kane, president and CEO of Kane Bank Services told ABC News. "ATMs are very expensive to install and maintain." More »

TD Bank Charging Customers $2 To Get Cash From A Non-TD ATM
By Ben Popken on February 17, 2011 12:00 PM  
As Congress today debates over proposed caps on debit card swipe fees that would limit bank profits and lower costs for merchants, TD Bank has announced they're going to start charging customers a $2 fee whenever they take cash out of a non-TD bank ATM. That's going to be on top of any fee that you already pay the ATM. The only way to avoid the fee is to be in a higher-tier checking account. More »

Wells Fargo ATMs Crash Across The Country
By Ben Popken on February 8, 2011 5:00 PM  
Most of Wells Fargo's 12,000 ATMs crashed starting Monday afternoon and lasting several hours, reports the Star Tribune, and no one knows why. More »

ATMs Are As Dirty As Toilets
By Ben Popken on January 12, 2011 11:00 AM  
You might want to wash your hands after the next time you take money out the cash machine. A new study shows that when bacteria harvested from both were compared, ATM keys were as dirty as the seat in a public bathroom. More »

ATM Skim Scammers Steal Cards With Old Cassette Recorders
By Ben Popken on December 2, 2010 2:00 PM  
Fraudsters are cracking open old handheld cassette recorders and using their components to build ATM skimmers that steal your credit card numbers. More »

ATMs That Spit Out Gold Are Coming To America
By Phil Villarreal on September 30, 2010 9:45 AM  
Whenever the money level in my Scrooge McDuck-style money bin dips below levels that are safe for diving, I have to send off the servants to restock it with assorted gold bars and coins. But now I'll get to fire them because Gold to Go has announced they're bringing their gold-dispensing ATMs to our great nation. More »

Wells Fargo Wouldn't Accept My Deposit - So Where Is It Now?
By Laura Northrup on September 23, 2010 12:30 PM  
Adrienne tells Consumerist that she did something very mundane: she deposited a payroll check that her fiancé had signed over to her in her Wells Fargo bank account using an ATM. Based on previous experience, and assuming that a payroll check from a Fortune 1000 company is a straightforward enough deposit, she then paid bills using the money that she thought was in her account. More »

Mugging Alarms On ATMs Are Expensive And Useless
By Ben Popken on September 22, 2010 12:00 PM  
Anti-robbery systems at ATMs, like an alarm button button or a PIN code used to alert police you're getting mugged, are rarely installed on the cash disgorgers, and with good reason. More »

Cab Driver Locks Doors, Holds Passenger Hostage For Trying To Pay With Credit Card
By Chris Walters on August 30, 2010 11:30 AM  
There's a driver for Pittsburgh Yellow Cab Company who doesn't like it when you try to pay with a Discover card, even though the company's website says they accept it. When Adam tried this, the driver accused him of trying to avoid paying, then locked the doors and initially refused to let him go to an ATM 15 feet away unless he left all of his belongings behind. While Adam called the cab company to complain (he was routed to a voicemail inbox), the driver called the police. Twice. More »

At Chase, Depositing A $4,000 Check In An ATM Is "Unusual Activity"
By Laura Northrup on August 19, 2010 10:30 AM  
Carol tells Consumerist that while in a financial pinch, she took out a title loan for $4,000, depositing it in her Chase bank account using an ATM. Instead of helping the situation, the deposit made her financial mess worse. Chase froze her out of her accounts and made her order a new debit card, but no one at her local branch or in the corporate "Risk Control" department has the power to tell her what the problem is. Her account remained locked after the check cleared. Bank staff also took the opportunity to attempt to sell her student loans and overdraft protection. Not a good time, Chase. More »

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