american
(Photo: Robert S. Donovan)
—>No longer distracted by high oil prices, airlines now claim that they're starting to focus on customer service. Two of them, American and United, think that their biggest issue is dirty planes. Wouldn't it be great if that were true? More »
—>Airline fees are a controversial topic these days, so we look a look at the fees that airlines were charging and picked the top 3 most and least "fee crazy" airlines. Avoiding fees is hard, so why not try to avoid the airlines that charge them instead?
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—>The FAA is not pleased with American Airlines. They say the airline should pay $7.1 million in fines for deferring maintainence and not complying with employee drug testing requirements. AA says the fines are too severe and will appeal. More »
—>Tired of taking heat for refusing to waive extra baggage fees for soldiers, American Airlines has finally caved. More »
—>For the third month in a row American Airlines is the worst airline when it comes to arriving on-time, says the Department of Transportation. Only 67.3% of American's flights arrived within 14 minutes of scheduled arrival. Also remarkably tardy were United Airlines and Continental. More »
—>AJ writes in to let us know that he too was lied to by American Airlines. They canceled his flight(s) from Pittsburgh to Austin (by way of Dallas). He called the 1-800 number but was met with a CSR who used "bad weather in Dallas" as an excuse, and told him there was no way to get him to Austin on time. More »
—>Here's your third "Elite 8" match-up: #3 Wal-Mart VS #43 American Airlines More »
—>Grab your wallets, American Airlines, United Airlines and Delta Air Lines have decided to raise "fuel surcharges" by $20 (round trip) reports the Associated Press. These charges now total $139 round trip on some flights. More »
—>An unnamed source has told Reuters that American Airlines is in talks with US Airways about a possible merger—and that it's also in talks with Continental about sharing passengers! Meanwhile, Continental is currently in talks with United about a possible merger of its own, and has said it will only choose one partner eventually. United, on the other hand, is not only pursuing Continental but is also in talks with US Airways about a merger. Yes, we have an airlines romantic triangle, folks. Someone's heart is going to end up broken. More »
—>The Department of Transportation's 2007 Air Travel Consumer Report is out. Here are the 5 airlines with the most baggage handling complaints per customer in 2007. Better luck next year! More »
—>Political scientist Benjamin Barber thinks mindless spending is killing America. Barber went on Bill Moyers Journal to promote his new book Consumed, and to lambast us for being infantilized drones who drool over whatever big business shoves into our greedy little mitts. More »
—> Ladies and Gentlemen, the NY Daily News brings you a photo of the corrupt baggage handlers who were busted for running a drug smuggling ring at JFK airport. More »
—>We don't mean to spoil the suspense, but Forbes agrees with us that Atlantic Southeast Airlines (Delta) is the worst airline. They've compiled a list of the 10 worst airlines along with information about on-time percentages and baggage handling miscues. We like it. More »
—>We've been looking over the Department of Transportation's spiffy new report about "tarmac strandings" (or "long on-board delays" as their now being called,) and have located some pretty interesting stuff. More »
American Airlines announced that beginning next week, they will begin testing credit card only flights out of San Francisco. Jet Blue has said that it will stop accepting cash on flights next quarter. Other airlines that already don't accept cash: AirTran, Frontier Airlines, Spirit Airlines, Midwest, ATA Airlines, Virgin America and Hawaiian Airlines. [Kansas City Star] More »
—>Despite what may be the most frustrating summer ever for airline travelers, 8 airlines have decided to raise their fares. Why? Jet fuel prices are up 24% this year. More »
