20\20
Have you been ripped off recently by a store, hotel, airline, repair service or other retailer? ABC 20/20 would like to help you get satisfaction. If you feel you were cheated, please let us know BRIEFLY what happened to you and what you've done so far to get a refund. If selected, you'll be asked to come our Manhattan studio where you'll tell your story on camera and we'll try to help you get your money back. Please send your name, city, email address, and daytime phone and note that you saw this post on consumerist.com More »
—>20/20 conducted a three-month investigation into the wacky world of debt collectors and what they found will revolt you. They've got several recordings and transcripts up. More »
—>Of all the complaints that flooded our inbox following our 20/20 appearance, this is our favorite. More »
UPDATE: Here's the show transcript. More »
—>Hi! Thanks for visiting The Consumerist. Hope you enjoyed the show on ABC. More »
—>Set the TiVo for Friday, Oct 13, ABC's 20/20, 10 PM Eastern Time. Editor Ben Popken chats with "Give Me A Break!" John Stossel about consumers recording their customer service experiences and sharing them online. Nice timing with the Google YouTube buy, no? More »
—>Unlike normal, today's 7 hour post delay is attributable not to a drunken stupor. More »
—>We just got off the phone with Polly Kreisman, 20/20 producer and former investigative consumer reporter with her own segment on WB11, Polly Wants An Answer. Polly wants to interview us for a story she's putting together about consumers sharing recorded audio and video online to "out" bad customer service experiences. She needs 4 or 5 examples for the piece. Some of our favorites include: More »







