Consumerist

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US Airways

airline fees

Top 3 Most and Least "Fee Crazy" Airlines

Airline fees are a controversial topic these days, so we look a look at the fees that airlines were charging and picked the top 3 most and least "fee crazy" airlines. Avoiding fees is hard, so why not try to avoid the airlines that charge them instead?
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airline fees

4 New Airline Fees And How To Get Around Them

Travel expert to the stars Christopher Elliott has a new column that explains 4 new or grotesquely inflated airline fees and some ways to get around them... More »

us airways

Poll: Is It Immoral For US Airways To Charge For Drinking Water?

Between the TSA ban on liquids and US Airways $2 fee for bottled water, if you want a drink, you're probably going to pay for it. It may be annoying, but is it also wrong? More »

nickel and dime

Attention World: A US Airways Plane Is Just A "Flying Vending Machine"

When US Airways announced that they would no longer be offering complimentary beverages in coach, we wondered how long it would take before other airlines ditched the free stuff. So far, none have, and the Association of Flight Attendants (AFA), has denounced the move, calling US Airways planes "flying vending machines." More »

rule 240

The Ultimate "Rule 240" List

Some airlines still call it "Rule 240" and others a "contract of carriage" but no matter what the name, it still means the same thing: power to the traveler. But which airlines still use it and how much does it protect a traveler? More »

recession watch

Oil! Airlines Issue Open Letter Asking You To Help Them Lobby Congress

In a letter signed by 12 CEOs, the US air travel industry has called upon you, their customers, to help them lobby congress. What's the problem that they need help solving? Oil speculation. Read the letter inside. More »

us airways

US Airways Dumps In-Flight Movies, Not Enough Passengers Buying $5 Headsets

Too many passengers were bringing their own headsets, so US Airways has discontinued in-flight movies. US Airways had been hoping to switch from their heavy 500lb movie system to lightweight fiber optic personal systems, but that plan has also been axed. New US Airways planes will be delivered with no entertainment system. More »

airline baggage fees

How to Avoid Airline Baggage Fees

The bad news is that because of high fuel costs, United Airlines and US Airways will be following American Airlines in charging a $15 first-bag fee. The even worse news is that most of the remaining airlines will probably follow suit with the exception Southwest who locked in their fuel prices several years ago. Since the airlines are attempting to cash in on baggage fees, SmartMoney offers some tips on how to avoid them. The tips, inside... More »

us airways

U.S. Airways Refunds $2200 Tickets For Recently Unemployed Man

Travel expert Christopher Elliott says US Airways refunded a couple $2200 on a pair of nonrefundable tickets to Ireland after the wife wrote to the COO and explained their situation. They tried Expedia first and were refused, and although they had travel insurance it wouldn't cover unemployment. The wife, Jennifer Bush, says the US Airways rep who responded to their plea "told me that they all felt for my situation and decided to refund the amount of the airfare." More »

nickel and diming

Thirsty? US Airways To Charge $2 For Sodas, Juices, Bottled Water and Coffee in Coach


First US Airways did away with snacks, then they added a $15 fee to check a bag, and now they'll be charging $2 each for sodas, juices, bottled water and coffee in coach. Are you going to stand for this? Take our poll, inside. More »


Yep, you guessed it: US Airways is going to charge $15 for the first checked bag. [Yahoo!] (Thanks, James!)

The New York Times says that the merger talks between United Airlines and US Airways have fallen apart. Boohoo. [NYT]

frustration

The 10 Most Annoying Airline Fees

Forbes Traveler has put together a list of the top 10 most annoying airline fees, and it's a good one — or is it a bad one? Airlines are feeling the effect of skyrocking oil prices and they're trying their best to pass the costs along to you, their customers, without driving down demand. The result? These delightful fees. Gotcha! More »

admiration

America's Most And Least Admired Products And Services: Budweiser Is Good, Coors Is Not

Each year Fortune magazine does a survey to determine America's most admired companies. We took a look at their data and found the top 10 most admired companies for the quality of their products and services. We also found the least admired.

Oddly, beer topped each of the lists. Anheuser-Busch is the company most admired for the quality of its products, while Molson Coors is the least admired. The full lists inside.

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hunger

US Airways Officially Ends Snacks

US Airways has decided that the $.03 per package that they were spending on your snack is just too much money! They're officially discontinuing free snacks for coach passengers as of June 1st. More »

errors

USAirways: Despite What Our Schedule Says, We Haven't Actually Had That Flight In 5 Years


Reader Jon made the mistake of trusting the USAirways website to have an accurate schedule of their Boston to NY shuttle service. Whoops. More »

mergers and acquisitions

United Airlines Talking Merger With US Airways, Keeping Continental On The Side

United Airlines is a slut. The airline has been talking merger with US Airways, even going so far as to make it clear that US Airways CEO Doug "I'm OK To Drive" Parker can be the CEO of the combined company when United boss Glenn Tilton retires, says Reuters. Meanwhile, while the airline has been talking marriage, family and kids with Parker, it has been negotiating with Continental on the side — trying to form an "alliance" of some kind. Continental, of course, is already dating American AND British Airways! More »

mergers

American Airlines Flirting With US Airways On Possible Merger

An unnamed source has told Reuters that American Airlines is in talks with US Airways about a possible merger—and that it's also in talks with Continental about sharing passengers! Meanwhile, Continental is currently in talks with United about a possible merger of its own, and has said it will only choose one partner eventually. United, on the other hand, is not only pursuing Continental but is also in talks with US Airways about a merger. Yes, we have an airlines romantic triangle, folks. Someone's heart is going to end up broken. More »