Consumerist

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cash

No More Cash On Southwest Airlines

Southwest Airlines will no longer be accepting cash for drinks on board their flights. The airline will "accept credit and debit cards and Rapid Rewards drink coupons for items that carry a fee, which also includes cocktails and energy drinks." [CNNMoney]

followups

Update: Orbitz Sent Reader To Collections For Ticket They Never Sold Him

Here's some updates on the post about reader Josh, whom Orbitz wanted to make pay for a ticket they never sold him and he never used. Turns out that between when he sent his original letter to us in February and when we posted it, Orbitz sent him to collections. But now that his story got on here and Digg, Orbitz's ass-covering machine has been activated... More »

empathy

U.S. Airways: Abandoning Passengers "Is Not A Compensation Issue"

Remember the 274 passengers stranded by U.S. Airways in Punta Cana? According to the airline, compensating those passengers would be unsafe. Seriously, that's their argument:
"In order to ensure that all carriers remain focused on safety, aviation regulations do not require airlines to pay compensation for consequential expenses because of delayed or canceled flights."
More »

travel

Don't Let Credit Blocks Eat Up Your Available Balance

Hotels and rental agencies like to carve out the full cost of their services on your credit or debit card before you pay in full. This credit blocking can catch anyone who sticks near their minimum or maximum balance off guard when they try to use their card. Inside, learn how to keep retailers from unexpectedly clogging your credit and debit cards with unwanted blocks. More »


checked bag fee

Northwest Airlines Begins Charging $15 For First Checked Bag Today

Reader Colin says he just got charged for his first checked bag on Northwest Airlines: More »

sales

Morning Deals

  • Woot: Soundcast Audiocast Wireless Audio System for $49.99
  • American Signature Furniture: Urban Living Queen Panel Bed for $299
  • Dell: Flip Video 30 Minute Camcorder for $49.99 Shipped after rebate
Highlights From Dealhack
  • Vann's: Klipsch iGroove HG iPod Speakers $100 Shipped
  • Mac Connection: Apple iMac $1099 + Free VMWare Fusion Software
  • Chefs: Labor Day Sale: Save up to 80% off Cookware, Kitchen Tools, & More
Highlights From Bargainist
  • Southwest: Fares starting at $59 one-way
  • Purina: Free bag of Purina Yesterday's News cat litter
  • Arizona Jeans: 50% off select jeans and all shoes

midwest airlines

The Legroom Party Is Officially Over At Midwest Airlines

Midwest Airlines loyalists, prepare to be upset, the airline is adding 11 seats to its formerly roomy coach section. In addition to converting good seats to less good ones, they're adding a charge for the remaining quality seats. More »

airline fees

Top 3 Most and Least "Fee Crazy" Airlines

Airline fees are a controversial topic these days, so we look a look at the fees that airlines were charging and picked the top 3 most and least "fee crazy" airlines. Avoiding fees is hard, so why not try to avoid the airlines that charge them instead?
More »

security theater

Woman Removes Bra To Get Through TSA

Nancy Kates's large underwire bra set off the metal detector in the Oakland, California airport. A TSA agent pulled her aside and patted her down, which set off Kates' personal privacy alarm. "I said, 'You can't do that.' She said, 'We have to pat you down.' I said, 'You can't treat me as a criminal for wearing a bra.'" Kates was given the option to "submit to a pat-down in a private room" or not fly. Instead, she took off her bra and passed through security just fine. Hooray for personal freedom! More »

happy endings

EECB Scores $100 Direct Hit On United Airlines

It took a little negotiating but reader Noah was able to get United Airlines to honor the agreement that their CSR made, despite the fact that it was a violation of some kind of deeply sacred policy. More »

airlines

4 Ways To Cope With Frustrating Airline Cutbacks

What should you do when your airline calls to let you know that they've decided to randomly cancel your flight? Travel guru Christopher Elliott gives us the following nightmare scenario: More »

air canada

Air Canada Cuts Inflatable Life Vests In Order To Save Fuel

Airlines are cutting things like entertainment units, snacks and beverages in order to raise revenue and cut fuel costs, but what about those inflatable life vests? Do we need those? Air Canada's regional airline "Jazz" doesn't think so. More »

Airlines Have Bumped 343,000 Passengers This Year

Over a quarter-million passengers were bumped from flights in the past eight months, a number that is set to grow as airlines try to boost anemic profits by slashing fleets. The Department of Transportation requires airlines to compensate bumped passengers with cash or vouchers, but savvy passengers can leverage their situation to negotiate heftier payments... More »

travel

8 Ways To Ward Off Thieves While Traveling

The summer travel season might be winding down, but that won't stop thieves from trying to paw your precious valuables. Keep them at bay with the following eight tips... More »

airlines

U.S. Airlines Now Charging As Much As $400 To Carry Surfboards

Airlines and surfers must be involved in some secret war, because how else can you explain why airlines are targeting them so savagely right now? Sure, snacks cost us $9, bags are $50 each, and seat belts will probably soon be auctioned off during the preflight check—but if you're a surfer, you can expect to pay up to $200 each way to bring along your board, pretty much blowing out the budget of any surfer who isn't Patrick Swayze. More »

nickel and dimed

United Airlines Thinks You're Willing To Pay $9 For A Snack

United Airlines is obviously not to familiar with the dollar menu at McDonald's because they're convinced that you'll pay up to $9 for their "Buy-On-Board" snack offerings, says the Wall Street Journal. More »

no more free lunch

United Airlines Drops Free Snacks In Coach And So Much More...

The San Francisco Chronicle is reporting that United Airlines will no longer offer free snacks in coach starting September 2nd. They are also dropping complimentary meals in business class except for "premium transcontinental flights from San Francisco and Los Angeles to New York." Shockingly, this move coincides with the airlines' expansion of their "buy-on-board" food offerings, says the Chronicle. More »