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apple
Apple Pulls Anti-Virus Advice Due To Bad PR?
According to Computerworld, Apple yanked a "controversial" support document from its website Tuesday, after it began a heated debate among the Apple faithful. What was the controversial advice? Apple suggested its users run anti-virus software. More » -
public relations
Amazon Lets You Do The PR For Them
Amazon.com is doing holiday PR a little differently this year. They've announced something called the "Holiday Customer Review Team," which is comprised of "six of its top reviewers." More » -
bailout
GM's Prez Begs Customers To Plead On GM's Behalf
Consumerist reader Darkrose writes, "I just got this in my e-mail. Thought you guys might be interested in it." In the email, GM's president Troy Clarke is in high PR mode, pointing out the grave consequences and emphasizing that GM wants not "a bailout but rather a loan that will be repaid." We thought other readers who aren't GM customers would find it interesting.
Tonight, the president of Ford Motors will be on Campbell Brown's "No Bias, No Bull" program on CNN at 8pm ET/5pm PT, presumably to hit similar talking points. Dance, auto monkey! Dance for the TV audience! More »
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conversations with PR flaks
UNIQLO Dispenses HEATTECH Innerware From "Giant Human Vending Machine" ...What's That?
To promote its new line of HEATTECH innerware (that's the new word for thermal underwear), UNIQLO will be giving out free samples of it in a "giant human vending machine" from 10AM-1PM in the middle of Times Square on November 18th. Intrigued by the concept of a giant human vending machine but befuddled about its execution, I engaged in parlay with their PR flak, with amusing and quirky results. So now, we bring you the first installment in our new series: Conversations With PR Flaks... More » -
aig
AIG's CEO Issues Statement About $343,000 Phoenix Seminar
Bothered by news reports about another high-priced junket, AIG's CEO Edward M. Liddy issued a public statement to correct the innacuracies he saw. AIG Media Relations emailed it to us and wanted to make sure we shared it with our readers, and since we're all about sharing at The Consumerist, here it is: More »
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PR
Capital One Explains Minimum Balance Calculation Changes
Capital One wrote to explain why they were changing lowering the minimum balance calculations, as we posted about yesterday. Pam Girardo in Capital One External Communications wrote: More »
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Point Counterpoint
Verizon's Policy Blog V. SmarterChild
Verizon's so-called "policy blog" is a grotesquely self-serving marketing orifice, perhaps the worst corporate blog we've ever read. We decided to stack Verizon's inane sales schmaltz against the internet's preeminent bullshit-spewing chatbot, SmarterChild.... More » -
spore
Amazon Pulls Negative Reviews Of 'Spore,' Then Reinstates Them
Earlier today, about 2200 reviews of the game Spore disappeared from the product page on Amazon.com, almost all of them negative. Did Amazon censor the reviews because of their anti-DRM nature? Amazon says no, that it was a technical glitch, and they restored the reviews by the end of today. An Amazon spokesperson told Ars Technica, "Amazon doesn't censor or edit customer reviews based [on their content] and we'd only remove a review if it fell outside our guidelines." Spore's rating is back to a single star, and it's #5 on Amazon's video games chart. More » -
bed bath and beyond
Charges Filed Against Bed, Bath & Beyond Manager Who Refused To Allow 911 Call
Police have charged Elizabeth Miller, the manager of the Bed, Bath & Beyond in Lexington, Kentucky, who refused to let a couple use the store's phone to call 911 to report a three-year-old locked in a van, and refused to make an announcement over the store's PA system. The charge is "failure to report dependency, neglect and abuse, a Class B misdemeanor that carries a maximum sentence of 90 days and a maximum fine of $250." More » -
dell
Dell Downgraded From "Evil" To "Bumbling"
"They've been downgraded from evil to bumbling." - Me in FORTUNE about Dell's online thrusts that attempt to repair their image and listen to their customers more. What do you think? Do you feel any better about them than you did two years ago, or are do their customers still writhe in the eternal flames of "Dell Hell?" Would you add Dell to your Facebook?
Michael Dell 'Friends' his customers [FORTUNE]





















