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ipods
Update: Woot Customer Demands Non-Existent Black iPod Headphones
Last week, Woot asked Consumerist readers what it should do about a customer who was irate that their black iPod came with white headphones, despite the fact that Apple does not make them. The post was notable for several reasons. One, I think it might have been the fist time we posted a complaint from a company. Two, with over 477 comments, I think we broke a new comment record on a single post. After carefully evaluating your responses, Woot has said they'll offer Millard a full refund and send a box with a pre-paid shipping label to send the iPod back in. This is acceptable to me. As I've said in the past, it's all about the money. Once you have your money back as a customer, there's nothing to complain about.
PREVIOUSLY: Woot Customer Demands Non-Existent Black iPod Headphones
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Polls
Woot Customer Demands Non-Existent Black iPod Headphones
In what is probably the second-worst consumer complaint we've received, Millard is mad at deal-a-day site Woot because he bought a black iPod from them and it came with white headphones. He demands black headphones. Woot needs your help in solving this consumer crisis. More » -
Polls
Is It Ever Acceptable Not To Tip At A Restaurant?
Society has determined that service at a restaurant is worth between 15%-20% of the final bill, but is it ever acceptable not to tip? More » -
polls
Poll: Do You Support The Bailout?
Lawmakers are hashing out the details of a huge taxpayer-funded bailout of Wall Street in an attempt to keep afloat the system of banks whose willingness to lend drives this economy's growth. Constituents have flooded their representatives phone lines and inboxes with with their heated reactions. What do you think?(Photo: Getty) -
polls
POLL: Does The Current Drinking Age Limit Actually Encourage Binge Drinking?
A new campaign arguing that the 21-year-old drinking age is not working, and that it "has created a culture of dangerous binge drinking" on college campuses has been signed by an eclectic group of over 100 college presidents, including those of Duke, Dartmouth, The Ohio State University, and Johns Hopkins. More » -
Polls
Should Consumers Be Able To Opt-Out Of Phone Book Deliveries?
Phone book publishers spit out over 600 million phone books for just over 300 million Americans. Now the $17 billion a year industry is defending itself from state legislatures that want to restrict phone book circulations so consumers don't wreck their snowblowers when they hit snow-covered phone books. True story. More » -
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us airways
Poll: Is It Immoral For US Airways To Charge For Drinking Water?
Between the TSA ban on liquids and US Airways $2 fee for bottled water, if you want a drink, you're probably going to pay for it. It may be annoying, but is it also wrong? More » -
polls
Are You Fighting The War On High-Fructose Corn Syrup?
Label-conscious consumers are skipping over high-fructose corn syrup in favor of products sweetened with natural alternatives like cane sugar, honey, and fruit juice. Finding HFCS-free items takes work, but the Corn Refiners Association worries that consumers are increasingly up to the challenge. They recently launched a "major marketing campaign" to defend their chemical concoction. Are you paying any attention to the sweet brouhaha? More » -
worst company in america
Countrywide Home Loans Wins Consumerist's Worst Company In America Contest
Duhn duhn da duhn! Envelope please... yes, America has voted and... the Worst Company in America award goes to.... Countrywide Home Loans (now owned by Bank of America)! The final vote was...
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polls
How Would You Like Your Inflation Served?
The Mexican restaurant chain Chachos is now charging a 7.5% inflation surcharge on all meals with cheese. Skyrocketing commodity prices present restaurants with a menu of unappetizing choices: raise prices, levy surcharges, reduce portions? How would you like your inflation served? Vote in our poll, after the jump.
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