Consumerist
psas
Posts Tagged “
mark ashley
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psas
jetblue
Above And Beyond: JetBlue Recap Edition
(Disclaimer: The author owns JetBlue stock.)With JetBlue back in the air, we wanted to commend their ability to make the best of a horrible situation. Before we do, Mark Ashley pointed out several weaknesses in JetBlue's Bill of Rights that we must first address. More »
questions
Why Are There Taxes On Frequent Flyer Miles?
Why are "free" frequent flyer miles taxed, asks Katie. More »
firefox
Firefox: More Errors Than Internet Explorer, But Faster Solutions
The Firefox vs. Internet Explorer debates are much like the Mac vs. PC wars. Everyone seems to choose sides, and the Firefox crew proselytizes much like Mac owners do. More »
onur air
Angry Pilot: Leave This Plane if You Want to Live
A comforting thought for anyone whose fear of flying has them questioning the safety of the airplane: If the pilot says it's safe, you can take some comfort in getting onboard. After all, the pilot's life is on the line, too, if anything would go wrong. More »
general mills
They Come to Praise General Mills, Not Eat Their Cereal
A generation from now, the phrase "Cuckoo for Cocoa Puffs" may have no meaning. "Magically delicious" may go the way of the Corvair. More »
magazines
Happy Sunshine Fun-Time Magazine Customer Service Happiness
Maybe it's because of the nice sunny weather we're having after days and days of dreary, grey weather, but we're in a good mood today. And our good mood means we're less inclined to take the all-companies-suck-all-the-time perspective that some readers seem to think we need to be employing. Sometimes, believe it or not, companies screw up and then actually fix the problem. More »
text messaging
Advertisers Want to Text You
The do-not-call list added hurdles to telemarketers trying to cold call to sell you vinyl siding. Then Tivo slowed down television advertising. Spam-filters, as much as they still kinda suck, are constantly being tweaked to limit the influx of marketing to your inbox. That leaves texting, the last great frontier in intrusive advertising. More »
car dealerships
Car Dealership Bilks Old Man and Steals $2000 With His ATM Card
You might think that going after car dealers for shady dealings is just too obvious and easy for the Consumerist. So it's not just any car dealer story that rises to the top of our hallowed frontpage. More »
aol visa
AOL Visa Credit Card, Now Offering Discounts on Free AOL Service!
Reader Alexa (or is it "Alex a" ?? Either there's a spacebar issue, or someone is capitalization-challenged...) is the proud holder of an AOL Visa credit card, which provides the ultimate in credit card rewards: Free AOL service! More »
bank of america
Unwittingly Deposit a Bounced Check, Go to Jail
Let's say you're a bank. Why don't we say you're Bank of America. Sure, Bank of America. More »
moon
All Your Moon Base Are Belong to German Investors
After George Bush announced the United States' intentions to build a base on the moon, as a launching pad for exploration to Mars, he got a lot of mail from Germans looking to make a killing in real estate. More »
orbitz
Orbitz Misprices Tickets and Holds Your Credit Hostage
Reader Kristin gets the double whammy of poor service from online travel agency Orbitz.com. More »
british airways
Onward! British Airways Pilots Undeterred by Burning Engine
Looking out the window of a British Airways 747, passengers might have been shocked to see flames shooting out the engine, like the afterburners on a military jet at an air show. But this was no air show, and the soundtrack did not include the Scorpions' "Rock You Like a Hurricane." More »
meghann marco
Say Goodbye To The Guest Bloggers!
With Ben back sometime today, it's time to thank the guest bloggers tied against the Consumerist radiator and put them out of their misery. More »
airlines
Flight Attendants Extort Blanket Sales From Freezing Passengers
Every once in a while, there's a business model that's so brilliantly evil, you just have to respect it, even while you bemoan its lack of ethics and its blatant disregard for the human spirit. More »
junk food
Put Down the Bag of Chips, and Drink From the Bottle of Oil
We're not sure what's more horrifying: The fact that half of British schoolchildren eat a pack of potato chips (or crisps, if you prefer) every single day, or the fact that such a rate of chip consumption means you're ingesting more than a gallon of vegetable oil every year. More »
ameren
