• general electric

    GE Promises Free Inspection And Repair, Then Charges You, Then Threatens To Send You To Collections

    Reader Zack is frustrated with General Electric because they offered to inspect and repair his washing machine as a courtesy, then after they came by they stuck him with the bill. Now they're threatening to send him to a collection agency. More »
  • price errors

    Sale! Save $0.00!

    You can get a great deal on this GE cordless handset and answering machine system. Regularly $79.99, now, yours, for the low low price of $79.99! This deal is too good stick around. Run, don't walk. Don't run, sprint. Crash your car through the store windows and have a passenger riding shotgun to grab this deal as you careen by, this will simultaneously distract and outpace other shoppers you may be competing with. Supplies are limited. Act now. Buy today.(Thanks to Chris!)
  • fire hazard

    GE Recalls 92,000 Microwave Oven Combos

    GE is recalling 92,000 microwave/oven combos because "door switch in the microwave oven can overheat and ignite plastic components in the control area, posing a fire hazard to consumers." The CPSC knows of 35 fires caused by the overheating door switch, one of which set fire to the adjacent kitchen cabinets. Whoops. More »
  • bad buy

    Consumer Reports: GE Washers That Make Clothes Dirtier?

    Consumer Reports tested some washers in June and found two that left stain-soaked swatches nearly as dirty as when they went in. Now further tests have revealed that the washing machines actually made the clothes dirtier! From Consumer Reports:
    Door seals in the GE WCVH6600H[WW], $900, and WBVH5100H[WW], $750, frequently trapped washcloths during the high-speed spin cycle. The seals were abraded and deposited ground-up rubber on the cloths. We tested one unit of each washer before they were sold at retail and one unit each bought at stores anonymously. Door seals in all four washers left the residue, and we couldn't completely remove the resulting stains with further washing.
    Consumer Reports has downgraded the washers to "not recommended." More »
  • appliances

    GE: "Your Broken Refrigerator Is Working Fine"

    To say that Paul is upset about his refrigerator would be an understatement. More »
  • ge

    GE: We're Totally About To Invent A Better Incandescent Light Bulb In, Like, Several Years

    Just days after Australia announced legislation restricting the sale of energy-wasting incandescent light bulbs, GE has issued a press release announcing an "Advancement in Incandescent Technology" that will lead to "New High-Efficiency Lamps." Oh, really. The bulbs, which GE says will be on the market by 2010, will be twice as efficient as current incandescent lamps, and no where near as efficient as current compact fluorescent bulbs. Gee-whiz. From their press release:
    Ultimately the high efficiency lamp (HEI) technology is expected to be about four times as efficient as current incandescent bulbs and comparable to CFL bulbs.
    Like, by when? The apocalypse? —MEGHANN MARCO More »
  • customer service

    Top 10 Companies for Customer Service

    CRMLowdown sifted through countless customer service surveys, studies, and real-life experiences to come up with a pretty damn impressive list of the best/worst companies for customer service. More »
  • false advertising

    Home Depot Touts Crappy GE SmartWater Boiler As "High Efficiency"

    Home Depot markets the GE SmartWater water heaters as "high efficiency." But when you read the government energy guide on the side, it turns out the boiler is inefficient for its class. More »
  • complaints

    Plates Don't Fit GE Triton Eterna Dishwasher

    Michele is pissed. Her plates won't fit into her GE Triton Eterna dishwasher. More »
  • clips

    GXCF20E Water Cooler Of Infamy

    Here's another old-skool cut, currently top of the Google charts when you search for "GXCF20E." It's GE's water cooler and it's hard to put in without spilling water on your fax machine placed precariously next to 5 gallons of water. Click to see video. More »