career day
A travel reporter for the New York Times spent two days working as a flight attendant on American Airlines, flying between Dallas and New York City and shadowing the real flight attendants as they dealt with drunk passengers, supply shortages, and travelers who are already fed up and tense before they even board the plane.
“Who would have thought, after 30 years, that we’d be a flying 7-Eleven,” Becky Gilbert, a three-decade veteran of the industry told me during a break in our training session in Fort Worth.
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american airlines
It's true, you're all going to the same place, but American Airlines has decided to debut new dedicated lanes available only to the "elite" members of the AAdvantage program, full-fare coach customers, AAirpass holders and passengers in business and first class. The lanes will direct these desirable individuals swiftly through the airport from check-in to boarding — including security.
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american airlines
It's one thing if American Airlines loses your baggage, but what about your wife's body? What do you do then? One Brooklyn man was faced with this grim dilemma when he arranged to have his wife's body flown to their home in Ecuador after she passed away from pelvic cancer. American Airlines lost the body, and it went unrefrigerated for 4 days, according to the
New York Post.
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tsa
A TSA employee used sensitive avionics equipment as a ladder while attempting to break into 9 American Airlines planes to test how well they were secured. The TSA agent was able to break into 7 of the planes, raising questions about the security of the aircraft, but also managed to ground the aircraft — causing at least 40 flights to be delayed at O'Hare.
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American Airlines has launched broadband internet service on nonstop flights from New York to San Francisco, New York to Los Angeles and New York to Miami for a fee of $12.95 [
Bizjournals]
american airlines
The FAA is not pleased with American Airlines. They say the airline should pay $7.1 million in fines for deferring maintainence and not complying with employee drug testing requirements. AA says the fines are too severe and will appeal.
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aadvantage
American Airlines is revamping its frequent flier program to include a fee to upgrade economy class tickets to business and first class. In addition to 15k frequent flier miles, AAdvantage members will, starting Oct. 1, have to pay between $50 and $350 for an upgrade.
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Consumerist
