Company Profile for Verizon FiOS
| Founded | October 7, 1983 (as Bell Atlantic) |
|---|---|
| Headquarters | Verizon Building New York City, New York, United States |
| Industry | Telecommunications |
| Key People | Ivan Seidenberg (Chairman) Lowell McAdam (President and CEO) |
| Subsidiaries | Cellco Partnership (Verizon Wireless) (55%) MCI Inc. |
ADDITIONAL INFORMATION:
Lisa Charles
Executive Customer Service
212-321-8463
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FiOS Bringing 26 Channels Of Live TV To Xbox 360
By Chris Morran on November 29, 2011 1:15 PM
49 Comments
As we wrote early last month, the folks at Microsoft had signed some sort of then-nebulous deal with Verizon FiOS to bring more live TV options to Xbox 360 users. Now, as the twosome prepares to roll out its offerings, details of the deal have finally been released. More »
(wsh1266)
From FiOS, To Cablevision, To Hell, And Back Again
By Ben Popken on November 11, 2011 1:00 PM
27 Comments
Oliver tried to two-time FiOS after he got burned on a bad install. But Cablevision didn't treat him right either, reneging on its promise to pricematch his old bill. Now he's back again trying to rekindle a relationship with FiOS but they're still up to their old ways and not giving him the tender loving he deserves. More »
Which Internet Provider Is The Best For Streaming Netflix?
By Chris Morran on October 17, 2011 12:30 PM
58 Comments
How well you'll be able to stream season two of Breaking Bad on Netflix may depend largely on which company you're paying to provide internet service to your home. Netflix has just released the results of its own study on network performance and the results may not surprise you. More »
(Cayusa)
Verizon Loses FiOS Equipment, Sends You To Collections
By Laura Northrup on October 13, 2011 10:30 AM
34 Comments
Leon liked Verizon's FiOS service when he had it. It wasn't until he moved and sent his equipment back that he had any problems with them. He sent his router and CableCard back via UPS, and the card was taped to the side of the router. Verizon received the router, but the CableCard is still missing. "I have visions of the router at some new customer's house with the cablecard still taped to it," he writes. More »
How To Say No To Arbitration With Your Cable Company
By Ben Popken on October 12, 2011 10:00 AM
27 Comments
Here's something neat. Comcast, Time Warner Cable, and Cablevision/Optimum actually let customers opt out of arbitration when they sign up. If you don't want to give up your right to personally sue them in a court of law and be forced into a kangaroo court overseen by a judge whose fees are paid for by the company you're suing, Cablevision will let you. The caveat is that you have to tell them within 30 days of signing your contract. Here's the links and relevant contract language to opt-out: More »
(erocsid)
2 Years, 12 Calls, 3 Installation Appointments And I Still Don't Have FiOS
By Chris Morran on October 11, 2011 2:15 PM
55 Comments
More than two years ago, Consumerist reader Stephen spotted a Verizon FiOS box tacked to the side of his neighbor's house. The two properties share a driveway and a telephone pole, so it should be no problem to get his house hooked up for FiOS service, right? Of course not. More »
Xbox 360 Finally Getting More Live & On-Demand TV
By Chris Morran on October 5, 2011 3:30 PM
39 Comments
It's been reported for quite some time that Xbox 360 users would eventually get access to more streaming video options. Earlier today, Microsoft announced that it has partnered with a number of content providers to bring content from HBO, SyFy and even more for Comcast and Verizon FiOS subscribers. More »
Verizon Internet To Share Your Location With Advertisers So You'll Get Ads "Of More Interest"
By Ben Popken on October 5, 2011 2:00 PM
43 Comments
As a favor to you, Verizon internet says they're going to start sharing your local geographical location to advertisers so you'll get ads "of more interest." For instance, "a pizza chain may want to deliver their ad to give a special offer to people living in a particular area." Here's how to opt out. More »
(redjar)
Verizon Makes Online Chat Just As Crappy As Calling In
By Ben Popken on September 27, 2011 4:00 PM
39 Comments
Verizon FiOS has done an admirable job with their online chat-based customer service, making it seem incredibly real and human. You almost forget that you're not talking to a person over the phone. One of the ways they make this simulacrum seem so life-like is that you can be transferred from one agent to another, and then there's silence on the other end because there's no one there — just like the real thing! Reader Michael shares a recent chat transcript to illustrate: More »
Verizon Takes Away FTP Access, Charges For It
By Laura Northrup on August 26, 2011 5:00 PM
100 Comments
Star commenter GitEmSteveDave contacted me this morning with a relatively minor but still irritating problem: he didn't have FTP access to his webspace anymore. While all customers with Verizon as their Internet service provider have a small amount of storage space to put an entire web page or just a few files online, they can now only access that space through a web-based site-builder tool. The change is supposedly for "security" reasons, but somehow security is no longer a concern if you pay Verizon an extra six bucks per month. More »
