Earlier today at the Chicago Auto Show, Toyota announced that it is shifting production of Highlander SUVs from Japan to the car maker's plant in Princeton, Indiana. More »
Not so long ago, saying the name of any of the top car brands — Toyota, Chevy, Ford, Honda, etc — conjured up very distinct associated images and preconceptions, especially when compared to the smaller and newer brands on the market. But it looks like that line between champs and challengers is blurring as consumers re-think what they prize in an automobile. More »
Earlier today, the folks at Toyota issued a recall of approximately 283,000 Toyota vehicles — Avalon, Camry, Highlander, Sienna, Solara — and 137,000 Lexus vehicles — ES330, RX330, RX400h — over concerns that a potential problem in these vehicles may suddenly make it much harder for the driver to steer. More »
Mendel works for a not-for-profit organization that leases a few Toyotas, including the van that he drives. Somehow, there was a mixup where Toyota somehow failed to notice that the organization had made its monthly payments (if a bit late) and just went ahead and repossessed the van. So, just pay Toyota, pay the impound lot, and get the car back, right? If only it were that simple. More »
Even though gasoline containing upward of 15% ethanol content (E15) hasn't come on the consumer market, the government has already finalized the labels that will be affixed to pumps carrying the fuel, a sign of E15 will likely make it to your local gas station at some point. Now Bloomberg reports that nine automakers, including GM, Chrysler and Toyota have warned regulators that putting E15 in your tank may void your vehicle's warranty. More »
The folks at Toyota have sounded the recall horn, summoning back a total of 82,200 Highlander Hybrid and Lexus RX 400h vehicles over concern about faulty wiring which could result in an inoperable vehicle. More »
Car manufacturers took a major hit with facilities damage from the Japanese earthquake and tsunami in March, but Toyota predicts it will be able to shake off adverse effects and get back to 100 percent of North American production in September. More »
Toyota has issued a recall on some early model (2001-2003) Prius vehicles over concerns that a problem in the steering system could could lead to drivers having difficulty controlling the car. More »
We've gone far beyond that "check engine" light now: Toyota has created a social networking function for its cars so you can friend it on Facebook or have it Tweet you when the gas is low or just chitchat about shoes with it. Because you know, checking the gauge when you're actually in the car would just be too much work. More »
From 2005 through 2007, the state of California made a pretty tempting offer to get drivers behind the wheels of hybrid cars: Buy one and you'll get a sticker that allows you to cruise in the carpool lane without having to have that annoying other passenger (or mannequin) next to you. It was like a VIP pass on the highway. But those halcyon days are about to end. More »
Plaintiffs involved in the lawsuit against Toyota over sudden unintended acceleration won a minor court battle on Monday when the judge in the case ruled that owners of the recalled vehicles can sue the car maker for economic loss because they may not have gotten what they paid for. More »
Meet Toyota's new TV pitch woman: Hatsune Miku, a young Japanese singer who has been extremely popular in her homeland. She's also a computer-generated anime character. More »
The Toyota recall parade continues with the announcement of a recall of approximately 214,000 of its 2007 and 2008 model year RAV4 and 94,000 of its 2008 model year Highlander and Highlander Hybrid vehicles due to faulty roll-over sensors in their side airbag systems. More »
In a wacky team-up worthy of a comic book crossover or a buddy cop film, Microsoft and Toyota are joining forces in a $12 million initiative that will grant Toyotas the ability to stream music and connect online to information services, along with other superpowers. More »
The earthquake and subsequent devastation in Japan has prompted Toyota to warn its U.S. plants that they may have to shut down, due to parts shortages from Japan. More »
Did you get enough basketball this weekend? Good, because now it's back to the more important tournament. And in today's early bout, two international titans of terrible step into the ring to square off! More »
For the sixth year in a row, we asked Consumerist readers to send us their nominations for our Worst Company In America tournament. And this year's response was the greatest by far. More »
Our test-happy kin at Consumer Reports have released their annual auto issue, which means it's time for the magazine's list of its top picks in 10 categories. More »
At the request of regulators, Toyota is recalling an additional 2.17 million cars dating back to 2003 to deal with concerns over stuck gas pedals that could lead to out-of-control acceleration. And with that, it looks like NHTSA, the National Highway Transportation Administration, has shut the books on the unintended acceleration issue. More »
Looking around the internet, there is often a thin line between editorial content and advertising. It's not surprising to go to an entertainment blog on a Friday to not only see that the page has been skinned with an ad for a new movie but also a gallery of that movie's star or a fluff interview with someone in the film. But some mommy bloggers say they're not willing to cross that line by accepting a $10 gift card in exchange for writing a positive story about Toyota. More »
You don't have to buy a car that plugs into an outlet to be green or run on batteries, says a new scorecard of the most eco-friendly vehicles on the road. More »
The Dept. of Transportation has completed its investigation into the causes of sudden unintended acceleration in some Toyota vehicles and found no evidence that an electronic glitch could be responsible. More »
Another big recall for Toyota. This time the car maker is recalling a total of 245,000 Lexus IS and GS vehicles in the U.S.because of a possible problem with the fuel pressure sensor installation. More »
If you bought or leased a new car in the Toyota family from Jan 1, 2001 to April 30, 2003, you could get some cash in a new class action lawsuit. The lawsuit alleges a conspiracy between Toyota Motor Sales, U.S.A. and the Canadian Automobile Dealer's Association (CADA) to keep Canadian car exports out of the states and raise prices for American consumers. More »
Legal troubles for Toyota continues, as a group of seven insurance companies has filed suit against the car maker, looking to recover money they paid out to policyholders involved in crashes allegedly caused by sudden unintended acceleration. More »
Behind every buzzworthy headline of the past year has been someone in charge, someone to blame, or just someone to laugh at and talk about. From the debacle of Toyota's millions of recalled automobiles, to a fed-up flight attendant with a flair for drama, we've become familiar with a few new faces in 2010, for better or for worse. More »
In what will probably come as a surprise to no one, Consumerist readers have overwhelmingly selected the BP/Deepwater Horizon oil spill in the Gulf of Mexico as the biggest business debacle of 2010. More »
We asked for your input in nominating the biggest business screw-ups of the year and you responded. Now is your chance to vote for a loser from the final five nominees. More »
All it took to turn Bobby's Toyota Highlander into a mess was a gust of wind. The incident damaged the door's functions, but Toyota has determined that the vehicle isn't covered under warranty because the damage was caused by outside forces. More »
The thrashing continues for Toyota, which has had to recall more than 11 million cars since the Fall of 2009 thanks to myriad problems, including bum gas pedals and steering relay rods. The car company has coughed up $16.4 million in government fines, and now will pay $32.4 million more. More »
Toyota is going to pay to fix the water pumps on 2004-2007 Prius hybrids starting in December. The pumps can glitch, causing the car to overheat and lose power. More »
A recently revised lawsuit brought against Toyota alleges that the car company attempted to hide unintended acceleration problems in their vehicles by secretly repurchasing them back from complaining customers and having them sign confidentiality agreements. More »
Our gear-head bros at Consumer Reports have published the results of their Annual Auto Survey and there's good news for General Motors, whose numbers showed considerable improvement. Still, no U.S.-based car makers were able to beat out either Honda or Toyota for reliability. More »
It almost seems like Toyota is gradually recalling every vehicle it manufactured over the last decade. The latest — 1.13 million 2005-2008 Toyota Corolla and Corolla Matrix vehicles have been recalled to "address some Engine Control Modules (ECM) that may have been improperly manufactured." More »
Christopher came to his parents' rescue, forking over $12,000 to Toyota to retrieve their repossessed ride. Toyota insisted it get the funds immediately, but days after Christopher's check cleared it told him his parents might have to wait another week to get the car back. On top of that, the family is responsible for towing fees, which grow by the day. More »
The recall tab for Toyota keeps adding up, as the world's largest automaker announced a recall of 373,000 Toyota Avalons "to address the possibility that the vehicle's steering lock bar could break under certain conditions." More »
Five years ago Toyota had a problem with their steering rods. Now a federal grand jury would like to see records relating to whether or not the company notified the National Highway Traffic Safety Administration of the problem in a timely fashion, says the WSJ. More »
The Wall Street Journal reported earlier this week that, according to an anonymous source, preliminary analysis at the National Highway Traffic Safety Administration (NHTSA) shows that most unintended acceleration incidents involving now-recalled Toyota vehicles were due to driver error. More »
Just kidding, they didn't actually apologize. They did say that the new recalls are the result of small valve springs that were made from "low-quality" metal that could crack and cause the engine to stall. Whoops! More »
Toyota says that 270,000 cars worldwide, including Lexus sedans, have potentially faulty engines. NHTSA says that the company has not formally notified the agency of a recall, but a supposedly reputable Japanese newspaper says that the company plans to inform government agencies of the issue on Monday. More »
No, you're not having a flashback. This is a new Toyota recall, and it's not based on sticky pedals, stuck floormats or problems with emergency handling. This time, according to the National Highway Traffic Safety Administration, the problem is that the Lexus HS 250h hybrid could leak fuel in rear-end collisions, potentially causing fires. Sales of the vehicle have been halted as Toyota works on a solution. More »
Today in Tokyo, Toyota president Akio Toyoda met with shareholders for the first time since the world's largest automaker began issuing recalls on millions of its vehicles last October. And fittingly enough, the grandson of the company's founder kicked things off humbly. More »
An AP investigation has found that Toyota waited nearly a year after a 2004 recall in Japan to issue the same recall in the U.S.— claiming that it had little evidence of a U.S. problem. The AP says, however, that the automaker had received at least 52 reports from U.S. drivers about a steering defect in trucks and SUVs. More »
Good news for those hankering after a fuel-cell vehicle: Toyota has announced they’ve cut the cost of making hydrogen-powered cars by around 90 percent and could start selling the first retail model for close to $50,000 by 2015. More »
For five years, the people at BrandZ (you know they're in branding because of the "Z") have been evaluating customer opinion and awareness of various global brands, and then putting a dollar value on that evaluation for their annual Top 100 Most Valuable Global Brands report. Here are the top 10 brands on the BrandZ list. More »
It seems like it's almost been two weeks since the last Toyota recall, meaning... yep, it's time to announce another Toyota recall. This time, the car giant has issued a voluntary safety recall on around 50,000 early-2003 Model-Year Toyota Sequoia SUVs to upgrade program logic in its Vehicle Stability Control (VSC) system. More »
Less than one week after our lab coat-wearing brethren at Consumer Reports issued a "Don't Buy" rating on the 2010 Lexus GX 460 SUV because of potential rollover issues, Toyota has announced a voluntary recall of approximately 9,400 GX 460s worldwide. More »
The U.S. Department of Transportation is expected to announce today that Toyota will agree to pay $16.4 million over its failure to notify the government about the defects that led to recalls of millions of vechicles earlier this year. The company apparently knew about the problems for several months before reporting them to regulators; it should have done so within five days. More »
Because 8 million recalled vehicles worldwide was apparently not enough for Toyota, the car giant has gone and recalled 600,000 of their Sienna minivans because of possible rust damage to the cable holding the spare tire. More »
While we in the U.S. have become accustomed to getting things before the rest of the world, that doesn't seem to hold true for Toyota recalls. Documents show that the car maker issued a recall for their Venza vehicle in December, but decided to wait six weeks to make the same decision stateside. More »
Consumer Reports, which is published by Consumers Union just like good old Consumerist, has declined to allow Toyota to borrow its test track to replicate the findings that led the organization to issue a "Don't Buy" rating on a Lexus SUV. More »
Our little buddies at Consumer Reports have determined that a safety risk may be present in the 2010 Lexus GX 460 SUV. When pushed to its limits on CR's track, the rear of the GX they bought "slid out until the vehicle was almost sideways before the electronic stability control system was able to regain control." More »
A new study of brand recognition in kids shows that even kids who can't read can recognize corporate logos like Disney, McDonald's and randomly... Toyota. More »
As if the mass of class-action lawsuits against Toyota weren't enough for the Japanese car maker, it now faces an immediate challenge from another side — the insurance companies. State Farm announced over the weekend that they want Toyota to reimburse them for claims they've had to pay out for incidents related to sudden unintended acceleration. More »
Looks like California has won the legal lottery that is the Toyota recall, after a federal panel selected the Central District of California as the place to hear an amalgam of class-action lawsuits against the Japanese car maker. More »
Transportation Secretary Ray LaHood today announced today that the National Highway Traffic Safety Administration is seeking the maximum civil penalty of $16.375 million against the world's largest car maker "for failing to notify the auto safety agency of the dangerous “sticky pedal” defect for at least four months, despite knowing of the potential risk to consumers." More »
A bailed-out, bankrupt car company VS one dealing with its first major crisis. The two companies have a long history together... in fact up until recently, they operated a plant in California. Both are unpopular right now... but which one is worse? More »
More than 100 lawyers from all around the country packed into a San Diego courtroom yesterday in an attempt to stake their claim to the lion's share of any settlements that come from the multitude of federal lawsuits filed against Toyota in recent weeks. More »
The recent fuss over Toyota's recalls has brought a lot of attention to a previously rather boring car feature: brake override. It wasn't a very sexy feature until we began reading about throttles gone rogue, taking drivers on a terrifying ride. Brake override, and its absence on the affected Toyota models, became very interesting all of a sudden. But how does it work? Does it really work? Our sister publication Consumer Reports has a test track and some Toyotas lying around, so they set out to find out. More »
Uh-oh, (fake) Mr. Toyoda is mad. He went on Letterman to call the latest runaway Toyota report a hoax, and he's going to get revenge for this blatant attempt to shame him. "From now on, Toyota no brakes!" Also, he's apparently upset about Jay Leno for some reason. All are punish-ed!
A newly uncovered document shows that Toyota alerted dealers to complaints from some drivers of 2002 Camrys about "surging during light throttle input at speeds between 38-42 mph" and that the resolution to the issue is an electronic, not mechanical issue. More »
In the April issue of Consumer Reports, they announce their top picks for vehicles in 10 separate categories, from Family Sedan to Green Car to Pickup Truck to Best Car Overall. This year, that title belongs to the Lexus LS 460L. More »
The Associated Press is reporting that a newly released police report confirms details given by the driver of the runaway Prius, but does not address inconsistencies between the driver's story and information provided by Toyota. More »
This masked video troll is the zeitgeist. His 40-odd f-bomb-fueled demonstration of how to stop a Prius captures the mood among a swath of consumers that runaway Toyotas are just the fault of "stupid" drivers. Nevermind that the driver of an out-of-control Lexus did both the "power off" and "put it in neutral" tricks he shows, potentially pointing to an electronics system issue, and it didn't help. "Get your head out of your ass, stop thinking about saving the planet, and figure out how to drive your car," he admonishes. Very NSFW, cursing. More »
Inspectors looking into last week's runaway Prius in Southern California are having troubled determining the cause of the incident, and haven't been able to replicate the braking problem. More »
Remember the story the other day about the woman in New York who slammed her runaway Prius into a stone wall? In an interesting little twist, the police say she was actually on her way to the Toyota dealership to have her car serviced when the incident occurred. More »
Another day, another report of a Toyota crash being blamed on a stuck gas pedal. This time, it's a 76-year-old woman in Connecticut claiming her recalled Toyota Camry went nuts on her and — in spite of her best efforts to stop it — crashed into a church. More »
"Amazing Incentives For Select Toyotas That Will Not Last Long."
Reader Maida did a spit-take when this email from a Toyota dealer offering 0% APR for 60 months landed in her inbox. Yeeks, talk about a syntactical pileup. More »
Things went from bad to worse to downright awful for Toyota on Tuesday as yet another of their Prius hybrid vehicles was involved in an accident involving a stuck accelerator pedal. More »
This is probably not how Toyota wanted their week to start. Yesterday afternoon in Southern California, a man called 911 because he was unable to unstick the accelerator pedal of his 2008 Toyota Prius and continued to drive at speeds of over 90 mph until finally coming to a stop. More »
Adding a bit of fuel to the anti-Toyota fire, six Toyota manufacturing employees now say they wrote a memo to company executives in 2006 voicing concerns about vehicle safety and long-term impact on the company, only to be completely ignored. More »
Toyota has been criticized—and rightly so—for its handling of the recall clusterfracas in the United States and Europe. But how many cars have been recalled for possible unintended acceleration issues in Japan, where consumer protections are much weaker than in the U.S., Canada, and the E.U.? According to today's New York Times, that would be zero. Even though some Japanese drivers have had similar runaway acceleration incidents, consumer protection in Japan is weak and the government tends to side with industry. This means that car owners experiencing problems have nowhere to turn.More »
As if the poor fellas at Toyota didn't have enough on their hands with this massive recall, hearings in Washington and cars that just won't get fixed. Now the car company is giving away $250 million to workers at a soon-to-close plant in California. More »
As Toyota continues to slog through the millions of cars and trucks on it massive recall list, several drivers whose vehicles have been to the dealer and back are saying that there cars are still experiencing problems with sudden acceleration and bad braking. More »
Toyota might be getting a pity party at home in Japan for the skewering the car company is receiving over their recall of 8 million vehicles, so this latest report will probably turn them into saints. A new look at almost 13,000 speed-related complaints over the last decade shows that Toyota led the pack in with the most complaints involving a crash. More »
Apparently the Stateside uproar over the recall of 8 million Toyotas — and worries that the company may be attempting to conceal potential defects — has had the inverse effect in the car company's homeland. According to a new report, the Japanese public thinks America is overreacting to the situation. More »
Why do the Toyota car company and the Toyoda family that founded it have different names? It's not because of transliteration magic exactly: it's because the company changed the characters that form its name in order to have a luckier number of brush strokes, and aid in their quest for world vehicular domination. Or something. More »
Last week, the House Committee on Oversight & Government Reform issued a subpoena for documents from former Toyota lawyer Dimitrios Biller as part of their investigation into exactly when the car giant knew about possible defects in their now-recalled vehicles. And now that they have their hands on Mr. Biller's papers, they are accusing Toyota of deliberately holding back important information. More »
If you've been following the hearings this week about the Toyota recall debacle, you're probably well aware of Rhonda Smith, who spoke before the House Committee on Energy & Commerce to share her harrowing story of trying to stop her suddenly accelerating Lexus ES350 back in 2006. Well, NHTSA now says that that car is still on the road — and that the new owners haven't experienced any problems. More »
"Brakes, brakes not working!" screamed Lee moments before crashing his 1996 Toyota Camry into the back of another car, killing a family of three. In 2006, the Minnesota jury didn't believe this testimony and sentenced Lee to 8 years in prison. In 2010, they might be changing their mind. More »
While Toyota chief Akio Toyoda did his best to withstand over three hours of non-stop questioning in front of the House Committee on Oversight & Government Reform yesterday, he didn't fare as well when he spoke in front of Toyota employees only a short while later. More »
Today's Toyota hearings featured a lot of amusing defensive yelling by Transportation Secretary Ray LaHood and, of course, the long awaited testimony by Toyota President Akio Toyoda. In addition, Yoshimi Inaba, CEO of Toyota North America, revealed that the company knew of the sticking pedal issue in Europe a year before accidents in the US. More »
New York Attorney General Andrew Cuomo announced today that his office had negotiated improved "accommodations" for owners of recalled Toyotas. In short, Toyota agreed to come to your house and get the car if you're too freaked out to drive it. More »
While the House Committee on Oversight & Government Reform was busy raking Toyota's chief executives over the coals in Washington, D.C., on Wednesday, Federal agents in Detroit were going all Untouchables-like at the offices of three auto parts suppliers, including one company owned in part by Toyota. More »
Amid the Toyota recall hubbub, a little, tiny — though related — GM recall of the Pontiac Vibe went largely unnoticed, unless you happen to own a Vibe, like Mitch. More »
During today's House Committee on Energy & Commerce hearing on the Toyota recall debacle, Congress heard from Rhonda Smith, a former Lexus owner who detailed her 2006 brush with death — and the even more horrid tale of her repeated attempts to get either Toyota or NHTSA to listen to her. Perhaps most chilling, Rhonda even tried to put the car in neutral while hurtling down the road, but not even that could stop the "possessed" Lexus. More »
A full day before he's scheduled to appear before the House Committee on Oversight and Government Reform to answer questions about the massive recall of 8.5 million Toyotas, the car giant's President and CEO Akio Toyoda has released the text of his prepared statement. And amid all the "Sorry about that, but we're workin' on it," stuff you'd expect, comes an interesting bit of tid — Toyoda claims that he does some of the testing himself. More »
All the money that Amazon has sunk into infrastructure and rapid fulfillment has paid off—the online retail giant was the most trusted brand of 2009, according to a brand study released by Millward Brown. The market research company spent 2009 asking consumers questions like, "How trustworthy is this brand?" and, "Would you recommend this brand?" More »
As his company continues to circle the drain, Toyota President and CEO Akio Toyoda wants everyone to know that it's not just Toyota drivers that are getting hurt, it's a little bit of him too. More »
Both Transportation Secretary Ray LaHood and Toyota U.S. President James Lentz are scheduled to appear before the House Committee on Energy & Commerce this morning, but in prepared remarks released before the hearing, these two fine chaps attempt to shrug off many of the accusations hurled at both sides of the Toyota recall debacle. More »
Following this weekend's revelation that Toyota bigwigs were bragging to each other about saving $100 million by convincing the National Highway Traffic Safety Administration to drop an investigation into a recall of the company's Camry and Lexis vehicles, Congressmen Henry Waxman, Chair of the House Committee on Energy & Commerce and Bart Stupak, Chair of the Subcommittee on Oversight & Investigations, broke out their typewriters to voice their opinions in no uncertain terms to Transportation Secretary Ray LaHood. More »
Answering all those people who asked, "Shouldn't the Justice Department be the ones handling the Toyota recall hearings?", the car company confirmed today that both federal prosecutors and the Securities and Exchange Commission have already dropped a load of subpoenas on their desks. More »
You know those scenes toward the end of James Bond movies where the bad guy goes on and on about his elaborate plan and what a genius he is? That never happens in real life, right? No, in the real world the bragging is done in "confidential" documents that are never meant to see the light of day... but always do. Just ask the folks at Toyota. More »
Shortly after Toyota chief Akio Toyoda accepted an invite from Congress to appear before the House Committee on Oversight and Government Reform next week, committee Chairman Edolphus “Ed” Towns of New York and Ranking GOP Member Darrell Issa of California issued a subpoena to Dimitrios Biller, the car giant's former National Managing Counsel in the U.S., for “all documents relating to Toyota motor vehicle safety and Toyota’s handling of alleged motor vehicle defects and related litigation.” More »
Setting up what is sure to be a thrilling showdown like something out of a Highlander movie, Toyota's President and CEO Akio Toyoda has decided to accept Congressman Ed Towns' formal invitation to appear before the House Committee on Oversight and Government Reform. More »
In the weeks since it was announced that the U.S. Congress would be holding hearings on the current massive recall of Toyotas, the car giant's president, Akio Toyoda, had been saying "Thanks, but no thanks," to the idea of appearing before the Committee on Oversight and Government Reform. And then yesterday, he softened a bit, saying he would consider attending the hearing if given a formal invitation. Well, Mr. Toyoda... Ask and ye shall receive. More »
Even though there's been talk of issuing a subpoena to Toyota President Akio Toyoda, compelling him to speak before Congress, the big boss at the recall-happy car manufacturer has decided to let others do the talking for him. More »
With their sales sinking as they deal with the massive recall of 8 million vehicles, Toyota announced today that they are trimming back production at two U.S. factories in an effort to avoid an overstock of unsold automobiles. More »
Now that Toyota has almost nearly completed its time in the naughty spot for dumping a few million potentially deadly vehicles on the market, the world's largest auto manufacturer is looking to make nice. But instead of flowers, candy or poetry, Toyota is making plans to woo you back into their showrooms with increased cash incentives and improved maintenance plans. More »
Toyota has recalled eight thousand Tacoma pickup trucks because of possible cracks in the driveshaft. Interestingly, this same part was used in some Ford and Nissan vehicles, but apparently Toyota management said, "what the hell, we'll recalling everything else—might as well bring this one in too while we're at it." More »
Imagine you're a teenager being forced to attend a family get-together the day after you totaled your parents' car while doing donuts in the school parking lot. Awkward, right? Now, imagine you did that to around 8 million cars and you'll have some understanding of just how tense the room will be when Toyota president Akio Toyoda makes the rounds stateside in a few weeks. It's almost enough to pity the guy. No, wait... it's not. More »
Angry about "excessive stories" ABC has aired about Toyota's recall shenanigans, the company is pulling ad dollars from network affiliates in Southern states and shifting it toward competitors. More »
Reader TheLoneGoldfish sent us this very sneaky mailing from an area Honda dealer. "Attention Toyota owners: Important Recall Information Enclosed," the envelope declares. That important information: a letter noting that hey, this would be a really great time to trade in their Toyota for a Honda! More »
Funny or Die wants to help Toyota out of this awkward situation it's found itself in, so the site has posted a helpful video of a cheerfully steely spokeswoman who likes to point with both hands. It's like she's shooting good news in your face! Pow pow! And really, it's true that you can have an awesome garage party without ever needing to take your Toyota on the road, so maybe you should stop being so pessimistic. Video below. More »
Kelley Blue Book says that they've commissioned a new survey showing that consumers who were considering a Toyota before the recall party started are now much less interested — and the effect seems to be growing. As each week passes and Toyota recalls more cars, people are thinking about buying... Fords?More »
Hey! The rumors were true! Toyota is recalling more cars! This time they are hauling you back to the dealer for a braking problem that is affecting several of their hybrid models — including the 2010 Prius, the Sai, which is not sold in the U.S., the plug-in version of the Prius, and the Lexus HS250h. They are also recalling 7,300 Camrys for a completely different problem. More »
The Associated Press is reporting that a top Japanese business newspaper (that we don't understand because our Japanese reading comprehension really sucks) says that Toyota will recall 270,000 Prius hybrids over complaints about "inconsistent" braking. Consistently being able to brake, of course, is something you tend to want in a car. The braking problem is unrelated to the floor mat and the "sticky pedal" issue. More »
Toyota is having a hell of a time lately. According to CNNMoney, "more than 100 complaints alleging poor brake performance have been lodged with the National Highway Traffic Safety Administration against the 2010 Prius." In addition, there have been 14 complaints in Japan. Ouch, if it's not one pedal it's another, eh? More »
Consumer Reports has temporarily dropped its "recommended" tag for Toyota models that have been recalled due to potential accelerator-pedal problems. According to CR Auto Test head David Champion, these are "fundamentally good cars," but CR felt that it had to drop its recommendation "until the accelerator problem is fixed." Added Champion: "The instances of sticking accelerator pedals appear to be few compared to the millions of affected vehicles that have been sold." More »
Well, this is classy. The photo at left purports to be of a Honda dealer in Dallas taking advantage of Toyota's own private carpocalypse. That is, the serious gas pedal issue that has led to the recall of 2.3 million vehicles and halted production and sales of Toyotas. Hondas, as we all know, are free of mechanical defects. More »
A week after issuing a recall on over 2 million vehicles due to faulty acceleration pedals, Toyota has announced it will stop selling 8 popular models in the U.S., as well as shut down 6 U.S. factories, while it deals with the problem. The faulty pedals were made by a U.S. manufacturer but have also been installed in cars sold in Europe, although Toyota hasn't said what it plans to do outside the U.S. for now. Update:SafetyResearch.net says Toyota was required by law to stop selling the models after it announced the recall last week, so it's actually kind of strange that it waited five days. More »
If you thought you were in the clear because you own a Toyota model that wasn't included in last year's mega-recalls, you'd better check your car against the company's latest list of vehicles being recalled for stuck-accelerator issues. This time, the recall includes Rav4s, Camrys, Highlanders, Corrollas and more. So, what should you do if you own an affected car? Just be careful, since, as of now, "Toyota is working quickly to prepare the correction remedy" and won't do anything to help you. More »
Here's a beauty contest you don't want to win: 41% of the 2008 model safety complaints about "sudden acceleration" problems were for Toyota and Lexus models. That would be the same complaint lodged by that California family this summer when they crashed into a highway barrier at 120 mph when their loaner car wouldn't stop speeding up, if they were still alive to make it.
If your car is one of the 3.8 million Toyotas affected by the stuck gas pedal recall, soon you'll put your driver's side floor mat back in. Starting in December, Toyota will begin repairing the defect temporarily by removing 3/4" from the bottom of the pedal. They'll begin installing replacement pedals in April. More »
—>It's probably a bad idea to market to consumers by tricking them with practical jokes. It's definitely a bad idea to make a consumer fear for her safety over a five day period because she thinks a stalker is coming after her. That's why a woman in Los Angeles is suing Toyota for $10 million after being on the receiving end of a Punk'd-style stunt to promote the Toyota Matrix. More »
—>The recent recall of millions of Toyotas due to their floor mats' unfortunate tendency to trap the cars' accelerators, a flaw which has caused at least one confirmed horrific fatal accident, has caused people to wonder: if this happened to me, what would I do? Equipped with several different makes of cars and a test track, our colleagues at Consumer Reports Cars decided to play Mythbusters and put different stuck-accelerator survival strategies to the test. More »
—>Warning: This audio is graphic and shocking. Before Toyota could be bothered to recall 3.8 million Toyota and Lexus cars that they had known for two years had a problem, an off-duty state trooper and three members of his family had to die in fatal car crash when the gas pedal got stuck on the floormat. This is the recording of their 911 call moments before they crashed into the end of the freeway at 120 mph. More »
—>Toyota is recalling 3.8 million cars and warning owners of certain late-model cars to immediately remove their driver's side floor mat to avoid accelerators getting stuck. The affected Toyota and Lexus models are: More »
—>We're not entirely sure Consumerist is responsible for Walmart finally getting back to Jeff on his ruined transmission—and frankly, because of the length of time between the incident and his complaint, as well as Walmart's reputation for silence on consumer complaints like this, we didn't expect much to happen at all. We were wrong, and we tip our hats to Walmart for making good on a very expensive mistake. Read Jeff's update below. More »
—>A former attorney for Toyota Motor Sales has filed a federal racketeering suit against the company, accusing them of failing to turn over or destroying documents relevant to accident victims' lawsuits against the company. More »
—>Toyota has announced that it plans to recall 95,700 2009 and 2010 model year Toyota Corolla, Corolla Matrix, and 2008 and 2009 Scion xD vehicles all equipped with 1.8 liter engines. The company is only notifying owners in states "affected" by extremely low temperatures: Alaska, Colorado, Idaho, Illinois, Iowa, Kansas, Maine, Michigan, Minnesota, Montana, Nebraska, Nevada, New Hampshire, New York, North Dakota, South Dakota, Vermont, Wisconsin, and Wyoming. More »
—>Some initial statistics are in on the vehicles traded in and purchased in the "Cash for Clunkers" program. Unsurprisingly, 80% of the vehicles traded in are trucks or SUVs, and the top sellers among car-buyers come from Honda, Toyota, and Ford. More »
—>Mark Hampton has posted a video response to his dealership getting totally snagged by a customer who stashed a hidden camera in his vehicle and caught mechanics doing some dirty deeds. More »
—>Here's a story that we missed late last week, probably because we were busy having nightmares about snake heads. Toyota lost $7.74 billion this past quarter. That's more than GM (though less than GM pre-bailout), and much more than predicted. It's the company's first annual loss since Elvis was in the Army. More »
—>It's not just US automakers that are in trouble these days. Toyota is asking its government for a bailout and now Bloomberg says that Honda and Mazda might do the same. More »
—>Consumer Reports' annual car issue is here, and with the death-spiraling economy in mind, they've identified the most reliable used cars for all of you value-conscious consumers. Hey, there's even an American car on the list! More »
—>Wondering which car brands are the all-around best? According to the Automaker Report Cards published in Consumer Reports', Annual Auto Issue, 4 of the top 5 brands are Japanese, with no US car makers making the list — even though there was a 4-way tie for 5th place. Ouch. More »
—>Consumer Reports has put together a list of the quickest depreciating new cars so that you bargain hunters can snatch up a lightly used car for a good price. In case you weren't aware, new cars take a big hit in depreciation in the first few years of ownership — a smart buyer lets someone else pay that "new car" tax. More »
—>Consumer Reports just did a study about car brand perceptions, so we thought we'd compare the top 10 most highly perceived brands to their list of the most reliable car brands. More »
Seemingly invulnerable Toyota will shut down its Japanese factories for 11 days as it too deals with the global economic slowdown. Previously, the company had been unable to keep up with demand for its fuel efficient cars. [NYT] More »
—>If you're looking for a photograph to illustrate how our economy has changed over the past few months, take a look at this. No, that's not a parking lot in a town where everyone has the same taste. It's the Port of Long Beach, where "thousands of cars worth tens of millions of dollars are being warehoused," unwanted by the dealers who used to sell them. They're imports — Mercedes-Benz, Toyota, and Nissan orphans. More »
—>You, dear consumer, have abruptly stopped purchasing automobiles. GM's sales are down 45%. Ford has sunk by 30% and Toyota, yes, that Toyota is down 23%. More »
—>Toyota, long resistant to the sort of interest-free financing deals that their domestic counterparts survive on, is offering 0% interest financing on 11 of their vehicles, including Corolla and Camry, the Tundra full-size pickup truck, Matrix; RAV4, Highlander, FJ Cruiser, 4Runner and Sequoia SUVs; Sienna minivan; and Tacoma pickup truck. More »
—>A hybrid vehicle might be more fuel efficient than the non-hybrid version of the same car, but some hybrid vehicles can get as few as 19mpg. Check out this list of the least fuel efficient hybrid vehicles before you head out to the dealership. More »
—>You're sick of your SUV and thinking of getting a car that's new to you, but which ones get the best gas mileage for the price? Consumer Reports has the answer — a list of the 7 most fuel efficient used cars for under $10,000. More »
—>23 months after we first posted her story, Angela Weigold writes in with the latest update about a Prius salesmen who left multiple harassing phone messages daily, calling Anela a "whore" and put her phone number on online escort websites. More »
—>Reader Chris spent some extra money on a Toyota extended warranty which comes with free roadside assistance in the event his vehicle breaks down or runs out of gas. Unfortunately, that's what happened to Chris' girlfriend one day when she ran out of gas on a Cleveland freeway. She called roadside assistance for help, but when the rescue driver finally arrived he'd only brought a half-gallon of gas, not enough to get her RAV 4 started. Since the roadside assistance terms allow for 3 gallons of gas she asked the driver to bring additional gas to which he replied, "They don't pay me enough for that," and drove off. Chris' letter, inside... More »
—>Poor Howard Castleman. All he wanted was a little PR for his car dealership. Castleman planned to give four scholarships to students at Patterson High School in Baltimore, but instead of honoring Castleman's charity by inviting the media and displaying his dealership's banner at the senior's farewell ceremony, the school instead decided to honor a long-time teacher who recently died of a heart attack... More »
—>The era of the pickup truck is over. For the first time in 15 years, the Ford F-Series has lost its position as the nation's top selling vehicle. The new king is the Honda Civic, followed by three other economy models. That's right: the F-Series plummeted to fifth place in sales last month. More »
—>The formerly mocked and neglected Geo Metro is finding new popularity amidst high gas prices. According to CNN, the Geo Metro is making a spectacular comeback, especially on eBay. You might be surprised to learn that the Geo Metro and Toyota Prius get nearly the same gas mileage. Now consider that a Metro can be found for about $7000 compared to a new Prius which costs $21,000+, it becomes easy to see the attraction. Details, inside... More »
—>If you own a Tacoma made between 1995 and 2000, Toyota would like to inspect it free of charge—and if the rust corrosion is severe enough, they will either repair the truck on their dime or buy it back as a vehicle in "excellent condition" no matter what state it's really in. Toyota announced this a little over a month ago and said thy would start sending letters to Tacoma owners in the weeks to come, so if you haven't received yours yet, be on the lookout for it. More »
Snapshot of the economy: Small car sales up in March, SUV sales down. Those experiencing the biggest deltas? Toyota Yaris:up 83.2%, Nissan Titan: down 44.9% [Kicking Tires] More »
A friend of mine bought a 2005 Toyota 4 Runner for about $25000. When he went to the dealer, he told them that safety was a big concern as he has small children, and he wanted to get as many safety features as he could on the vehicle he was going to buy. The saleswoman showed him the 4 Runner he ended up buying and pointed out that it had side and curtain airbags, which were listed on the sticker. He bought it, and a week later he took it to get inspected. It turns out that it does not have the side and curtain airbags that are listed on the sticker. He went back to the dealership and spoke to the manager who offered him a few free oil changes, and tried to tell him that that year didn't even come with those airbags so what was he complaining about. What should he do? They already got rid of the truck he traded in, and is thinking that the dealer owes him some cash back on the deal.
Classic bait and switch. If your friend wants to take the guy to the mat, he could try to ask for a rebate for what he feels the cash value of those safety features are. I recommend the tactics described in the post, "How To Kick A Scammy Car Dealer In The Nuts." More »
—>Toyota has announced that it is recalling 15,600 Tundra 2007 Tundra four-wheel-drive pickup trucks because "a rear propeller shaft may separate at the joint." More »
—>Toyota is recalling optional "all-weather" floor mats used in the 2007 Lexus and Camry because they could slip and trap the accelerator pedal. This, quite obviously, would be very, very bad. More »
—>Researchers have figured out a way to hack remote keyless car entry devices. The threat to the consumer is minimal, it takes several hours to crack the code, but it does give one pause, especially considering that if the Keeloq's manufacturer added a few simple measures they could render the exploit nearly useless. More »
—>Coca-Cola has come out on top of the "Best Brands" Harris Poll for the first time ever. Sony, the leader for the past 7 years slipped to number 2. More »
—>Recent graduates shopping for a new car may be eligible for incentives offered by several automakers. The incentives are rarely advertised, unknown even to most dealers. More »
—>Chris tells us the endgame on his situation where the Toyota dealership rented him a car that was illegal to drive. He was eventually able to get a full apology from the place and get 50% knocked off his bill, but it took him showing up in person and going a few rounds with the manager. More »
—>The Consumerist is interested in hearing from car salespeople and customer service representatives in the automotive field. We're looking for tips related to buying a new or used car. If you are or once were a car salesperson or worked in a car dealership and would like to confess, write to us at tips [at] consumerist [dot] com. More »
—>Consumer Reports cautions that buyers of popular hybrid vehicles may soon be ineligible to claim the Alternative Motor Vehicle tax credit. The credit sunsets when a manufacturer sells more than 60,000 qualifying vehicles, a figure Toyota has already reached.
The credit has already begun to phase out for Toyota and Lexus hybrids purchased after September 30, 2006, and others will follow suit as they reach the sales volume target. The 2006 Prius' tax break, for instance, dropped in half to $1,575 if it was purchased after that date, and it will split again to $788 between April and the end of September, 2007. After that, the Prius rebate disappears altogether.
The IRS provides a list of models certified for credit. Available only to those not subject to the alternative minimum tax, the credit can be worth up to $3,150 for vehicles purchased after 2005. — CAREY GREENBERG-BERGER More »
—>Toyota enjoys their reputation for great customer service, but does that mean they should stop selling cars to cranky customers who might complain? We don't think so, but at least one Toyota dealer in Berkeley, California did just that. Berkeley Toyota refused to sell a car to one of our readers because he and his wife were "in a bad mood," and made the salesman "feel like dirt." More »
Angela Weigold writes in what's new with her case against a dirtbag Prius salesman, James Gentile. This was a guy who, after the deal went raw, left multiple harassing phone messages daily, called Angela a "whore" and put her phone number on online escort websites. More »
Toyota Motor Corp. plans to recall about 533,000 Sequoia SUVs and Tundra pickup trucks in the United States to repair faulty components that could make the vehicles difficult to steer....The latest recall covers certain 2004 to 2007 model year Sequoias and 2004 to 2006 model year Tundras, both built at Toyota's Indiana plant, the automaker's U.S. sales unit said in a statement.
The defect has caused 11 accidents and 6 injuries, Toyota said. They'll begin notifying owners in Mid-February and will repair the "defective front suspension lower ball joints free of charge."—MEGHANN MARCO More »
—>Angela Weigold writes in what's new with her case against a dirtbag Prius salesman. This was a guy who, after the deal went raw, left multiple harassing phone messages daily, called Angela a "whore" and put her phone number on online escort websites: More »
CRMLowdown sifted through countless customer service surveys, studies, and real-life experiences to come up with a pretty damn impressive list of the best/worst companies for customer service. More »
An update on the Weingolds who are suing a Prius salesman, claiming he screwed them over on a sale and then proceeded to leave threatening messages on their answering machine. More »
—>• In Edinburgh for a few months, what's the best mobile phone to use to make international calls to US (amongst other places) from Scotland? [Link]More »
—>In the case of Prius sale gone wrong, Mark tells us that he met with a lawyer this weekend. The lawyer agreed to help sue Mr. Gentile, the salesman.Dan Wolf Toyota of Naperville. Yay. Lawsuits. More »
—>On Monday, we posted part of Mark's story about how he tried to return a Toyota Prius and ended up incurring the wrath of vengeful salesman who placed obscene phone calls at all hours to his wife. A warrant is now out for the salesman's arrest. More »
—>If you buy a Toyota Prius, your wife's name and phone number will instantly find itself on many online escort websites. This we know. But it sucks for money in ways your wife doesn't. In fact, the car's so confusing that Consumer Affairs couldn't even figure out how to turn one on: More »
• Buying a wedding dress on Craiglist is cheap, but you also have to factor in the cost of removing the boob padding. [Another Fucking Wedding] "Wedding dress redux" More »
—>If you own a Toyota Prius, you may want to bring it into your local dealership. Just pray that the steering wheel doesn't break off in your hands on the way. More »