Company Profile for Time Warner Cable
http://en.wikipedia.org/wiki/Time_Warner_Cable
ADDITIONAL INFORMATION:
Time Warner Cable
60 Columbus Circle
New York, NY 10023
212-364-8200
Customer Service: 888-892-2253
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Comcast, Time Warner Cable Give Up Dreams Of Becoming Wireless Powerhouses, Sell Spectrum To Verizon
By Chris Morran on December 2, 2011 11:30 AM
23 Comments
Over the last decade, cable companies have done a decent job of picking up ground in the home phone market, and many have attempted to make inroads into selling wireless data services. But it looks like two cable titans have given up their dreams of becoming wireless wonders, as Comcast and Time Warner Cable have sold billions of dollars of spectrum to Verizon Wireless. More »
While Getting House Financed, TWC Dings Score With Unauthorized Credit Report Pull
By Ben Popken on November 7, 2011 3:00 PM
73 Comments
Shawn is peeved. He's in the middle of securing financing on a new house and the last thing you need during that time period are any surprise people looking at your credit report. These inquiries can bring your score down. But he got exactly one of those, a "hard" one, thanks to an unauthorized peek-a-boo Time Warner Cable decided to do on his credit report when called them up to ask about reducing his cable package. More »
Time Warner Cable Admits To Screwing Up Thousands Of Bills This Summer
By Chris Morran on October 25, 2011 4:30 PM
39 Comments
An Ohio woman was downright ticked-off when she picked up her cable bill in August, only to find that her invoice for the phone, internet and cable bundle had jumped from $89.95/month to $179. And it looks like she wasn't the only one. More »
(WOIO)
TWC Supervisor Told CSR To Stop Giving CPR And Get Back To Work, Employees Allege
By Ben Popken on October 14, 2011 12:00 PM
107 Comments
After local news began investigating the death of a Time Warner Cable customer service rep, they made a shocking discovery. According to several sources at the scene, after the woman slumped at her desk, a co-worker began administering CPR, but was told to stop and get back to the phones by a supervisor. More »
How To Say No To Arbitration With Your Cable Company
By Ben Popken on October 12, 2011 10:00 AM
27 Comments
Here's something neat. Comcast, Time Warner Cable, and Cablevision/Optimum actually let customers opt out of arbitration when they sign up. If you don't want to give up your right to personally sue them in a court of law and be forced into a kangaroo court overseen by a judge whose fees are paid for by the company you're suing, Cablevision will let you. The caveat is that you have to tell them within 30 days of signing your contract. Here's the links and relevant contract language to opt-out: More »
With Neighb's 'Net Down, Super Holds TWC Node Hostage. Ransom: Free Cable
By Ben Popken on October 7, 2011 12:00 PM
66 Comments
In the middle of reports of widespread Time Warner Cable outages in New York's East Village late this week, one building supervisor has decided to hold a local cable node hostage. This node controls cable and internet not just for his building, but several others on the block. His price for access? Free cable. More »
(lymang)
Three Weeks Without Internet Access: No Hurry From Time Warner, And No Credits
By Laura Northrup on September 23, 2011 4:00 PM
53 Comments
In the six years she's lived in her current apartment, Kate hasn't had any major problems with Time Warner. Now Her Internet access has been out since the beginning of September, despite a modem replacement. They're sort of giving her a whole decade's worth of major problems all in one go. When Kate mentioned that she needs Internet access to look for jobs, one rep helpfully suggested that she change providers. More »
It Took Four Appointments And A Call To The Police To Get My Time Warner Cable Internet Installed
By Chris Morran on September 22, 2011 2:15 PM
74 Comments
Consumerist reader William recently moved into a newly built house in New York City and his only available choice for an internet provider is Time Warner Cable, meaning that even after three unsuccessful attempts to get his building hooked up with web access, he had really no other choice but to roll the dice and make a fourth appointment. Unfortunately, the fourth time was most certainly not the charm, as William was forced to call the police to get the combative tech to leave his property. More »
What Would You Want To See On A Cable Customers' Bill Of Rights?
By Chris Morran on August 18, 2011 4:30 PM
132 Comments
Over at our former sibling site Gizmodo, they have cobbled together what they believe is a list of the basic rights any cable customer should have when it comes to service, billing and selection. We wanted to throw it out there to see if you agree. More »
(lymang)
Time Warner Cable Expands With Purchase Of Insight Communications
By Evan MacDonald on August 15, 2011 3:30 PM
37 Comments
Time Warner Cable, the nation's second largest cable operator, will soon get a little bit larger, announcing today that it has acquired Midwestern television operator Insight Communications for $3 billion. More »
