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Day Of Holiday Shopping Hell Ends Happily, Thanks To Target Employees
When store employees can remain calm and help customers during frantic holiday shopping, everyone wins! Consumerist reader O. had a long day of navigating crowds desperately trying to finish buying gifts, so losing a bag full of merchandise at Target was a bummer of a way to end the experience.
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Target Insists We Keep Or Give Away Gift We Didn't Order, Then Asks For It Back
Mindy and her husband were surprised to receive a doll in the mail from Target.com, as they're not doll collectors and a look at the packing slip revealed it was shipped to someone in another city. So they set about trying to send it back, in the hopes that the rightful owner would get it.
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Target Apologizes To Rebuffed Students; Walmart Ups The Ante With More Cash
Yesterday we brought you the story of an Ohio middle school teacher who penned an
open letter to Target after an employee told her that she and her group of 25 students would not be permitted to do their annual holiday shopping to benefit a local charity. As you might have predicted, once this news hit the web that goes worldwide, Target had a change of heart — and Walmart made a nice counter-offer to the put-out teacher and her charges.
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More Shoppers "Renting" Electronics From Retailers
A new study shows that a growing number of electronics purchases — up to one in five — are being returned to retailers, and that a large majority of the items returned as defective are in fact perfectly fine.
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Target Demands Extra $189 To Exchange Camera No Longer On Sale
Coco took advantage of a great deal at Target, buying a digital camera on sale for $189 below list price, with a $75 Target gift card on the side. Neat! Trouble was, he didn't open or test out the camera until a week later, once the sale was over and the gift card had been spent. Photos taken with the camera didn't come out, so he took the camera back to Target to exchange it for a working one. The trouble was, they couldn't exchange it for him unless he paid an extra $189 and return the $75 gift card.
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Study: JCPenney, Avon, Gap Websites Are Worst At Responding To Customer E-Mails
After years of being trained to dread contacting a company via phone, lest we get trapped in the automated phone tree, customers are turning to e-mail for resolving their customer service issues. And while a new study shows that a majority of the top online retailers did a passable job of replying to customer inquiries, a handful of websites apparently decided to give their e-mail customer service teams some extra time off this holiday season.
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Does Anyone Need Perfectly Shaped Mini Baked Goods Of Uniform Size?
Are you hankering after six perfectly formed donut holes
right now? How about some circus waffles? If you had any of the plethora of niche baking machine options one of our Consumerist commenters espied, you'd be set for baked goods for life (and maybe short on storage space).
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Now Available At Target: The Cordless Tea Kettle
Would it technically be possible to have a cordless electric tea kettle? It doesn't exist yet (Dyson is probably working on it as we speak) but in the reality-free zone that is Target, anything is possible. And cordless tea kettles come with a generous amount of cord storage.
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Target Responds To Workers Who Don't Want To Work Thanksgiving Night
Earlier this week, we wrote about how one Target employee had
started a petition asking the retailer to cancel its plans to open at midnight after Thanksgiving. And even though the petition now has more than 100,000 names, Target is shrugging it off because that employee wasn't scheduled to work that night anyway.
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