Company Profile for Southwest Airlines

Southwest Airlines Co. (NYSE: LUV) is an American low-cost airline. Southwest is the largest airline in the world by number of passengers carried per year (as of 2007). Southwest, the 6th largest U.S. airline by revenue, maintains the third-largest passenger fleet of aircraft among all of the world's commercial airlines. As of May 3, 2009, Southwest operates approximately 3,500 flights daily. Southwest is headquartered at 2702 Love Field Drive in the Love Field area of Dallas, Texas, adjacent to Love Field airport.

Southwest Airlines has carried more customers than any other U.S. airline since August 2006 for combined domestic and international passengers according to the U.S. Department of Transportation's Bureau of Transportation Statistics. Southwest Airlines is one of the world’s most profitable airlines, posting a profit for the 36th consecutive year in January 2009. However, Southwest has posted individual quarterly losses, despite the year-end revenue posting profits.
Source: http://en.wikipedia.org/wiki/Southwest_airlines

ADDITIONAL INFORMATION:
PO Box 36647-1CR
Dallas, TX 75235-1647
214-792-4223
Toll free: 1-800-435-9792 (English)
Toll free: 1-800-826-6667 (Spanish)
Customer relations: 214-932-0333 (Mon-Fri 7am-8pm CT)
TTY: 1-800-533-1305
Fax: 214-792-5099
www.southwest.com

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Country Star Escorted Off Southwest Flight
By Phil Villarreal on December 6, 2011 8:00 AM  
Country music star John Rich — formerly half of the duo Big & Rich — was escorted off a Southwest Airlines flight Sunday from Las Vegas to Nashville before it took off. More »

TSA Thinks Fake Gun On Your Handbag Is A Security Threat
By Chris Morran on December 2, 2011 3:15 PM  
While gun replicas have been outlawed on planes since 2002, should that include miniature designs of pistols that are part of your handbag? This is the question that vexed a teenager who was stopped by TSA agents and told that her weaponized handbag was some sort of illegal security risk. More »

Southwest Passenger Says Airline Owes Him 45 Free Drinks
By Chris Morran on November 17, 2011 11:15 AM  
Once upon a time (i.e., up until August 2010), people who bought Business Select tickets on Southwest Airlines flights were treated to free drink coupons that didn't have an expiration date and could be used at a later date if the passenger didn't feel like tippling on the day of the initial flight. But now that these coupons are only good for the date of issue, one Southwest traveler with a stockpile of now-useless paper is suing the carrier. More »

Southwest Passenger Uses Craigslist To Track Down Stolen Laptop
By Chris Morran on November 3, 2011 12:30 PM  
This story is useful in two ways. First, as an example of how you can utilize freely available online tools to help yourself when others won't. And second, as yet another example of why you should never, ever check your laptop on a flight. More »

Pushing Your Way Onto A Plane Without A Ticket Is A Good Way To Get Arrested
By Chris Morran on October 27, 2011 10:15 AM  
Usually when we write about the cops being called to an airplane, it involves a ticketed passenger being forcibly removed from the jet. But in a nice change of pace, here's the story of a man who allegedly thought he could just push his way onto a Southwest flight sans ticket. More »

AirTran To Require Some Overweight Passengers To Buy Second Seat
By Chris Morran on October 12, 2011 1:15 PM  
Now that AirTran is a subsidiary of Southwest Airlines, it looks like the carrier will be adopting Southwest's controversial policy of requiring that "customers of size" purchase a second seat. More »

George Takei May Protest Southwest Airlines For Scolding L-Word Actress
By Ben Popken on September 28, 2011 2:00 PM  
Earlier this week, Leisha Hailey, actress and former star of the Showtime's The L Word, was reprimanded by a Southwest Airlines flight attendant for sharing a kiss with her partner while onboard the aircraft. Earlier today, George Takei, actor and former helmsman of the USS Enterprise, mock threatened to stage a protest in response during his next Southwest Airlines flight. More »

'L Word' Actress Says She Was Scolded By Southwest Staff For Kissing Girlfriend
By Chris Morran on September 27, 2011 1:17 PM  
Leisha Hailey, actress and former star of the Showtime's The L Word says she was given a talking-to from a Southwest Airlines flight attendant after the employee deemed a smooch between the actress and her girlfriend was unfriendly for the family environment. More »

Southwest Deletes Entire $140 Credit Because $10 Of It Was Too Old
By Chris Morran on September 9, 2011 3:15 PM  
Southwest Airlines has a policy where "unused, fully refundable tickets that do not carry restrictions may be applied toward future travel or refunded within one year from the date of issue." Unfortunately, something this policy doesn't state is that you apparently lose that entire credit if even a small portion of that original ticket was purchased using an old credit. More »

(Photo: Luisdaniel reyna)

Guy From Green Day Kicked Off Southwest Because Of Saggy Pants
By Meg Marco on September 3, 2011 1:15 PM  
Add "saggy pants" to list of reasons you, or your favorite celebrity, can get kicked off Southwest Airlines. Green Day frontman Billie Joe Armstrong objected to being told to pull up his pants by a flight attendant, and, according to an eyewitness who happens to be a producer for ABC 7 in San Francisco, the dispute resulted in both Mr. Armstrong and his companion being asked to leave the aircraft. More »