Company Profile for Orbitz
Orbitz Worldwide, Inc.
| Type | Public |
|---|---|
| Founded | 2001 |
| Headquarters | Citigroup Center Chicago, Illinois, United States |
| Industry | Travel services |
| Key People | Jeff Clarke, Chairman Barney Harford, President, CEO Russ Hammer, CFO Mike Nelson, COO Roger Liew, CTO |
ADDITIONAL INFORMATION:
Customer Service
500 W Madison
Chicago, IL 60661
312-894-5000
312-416-0018
Toll free: 1-888-656-4546
www.orbitz.com
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—>CNET has a great article today about sneak attack merchants Webloyalty/Webvertrue/Reservation Rewards. It focuses on the relationship between Buy.com and the company that is suspect enough that the federal government is now interested. More »
—>Austin bought two tickets to Aruba last December. By the end of February, Orbitz had changed his itinerary so many times that now they were only flying him as far as Atlanta, and 11 days later were flying him back from Aruba—it was apparently up to him to get from Atlanta to Aruba in the first place. At this point, the only option was to request a refund, which Orbitz said would take 60 days. Two months later, Orbitz told Austin that they'll give him his money back in 60 days. We're pretty sure that's 120 days total, and there's still no guarantee Austin will see his money. More »
—>Ryan's wife is currently traveling alone with their 3-month-old son on the way to an unexpected funeral near Salt Lake, Utah. Despite the fact that she paid for the rental up front as part of an Orbitz package, the local Hertz jerks are refusing to give her the car unless she goes to an ATM and brings back $200 cash, which they say they will mail back in check form a few weeks after she returns the car. Even Hertz says this isn't their policy, but they can't seem to stay on the phone long enough to help Ryan and his wife. More »
—>You'd think a whole bus is hard to hide but Orbitz had no problem trying to sneak one past Harry McCracken when he was booking a flight to Las Vegas. He noticed at checkout there was a $14 ground transportation fee that had been "added for [his] convenience." Paging backwards, tucked in a list of about 40 upgrades and local attractions was a $14 bus fee. The tricky part was that all the others were opt-in and this one was opt-out. Naughty Orbitz, trying to sneak a bus onto an airplane! More »
—>You won't get the best deal booking your hotel room through third-party sites like Expedia or Travelocity, according to an anonymous hospitality industry insider. Inside, four excellent reasons to book directly with a hotel to guarantee the best rooms at the best prices. More »
—>Orbitz sent out an "email exclusive" advertising 20% off select hotel rooms, which might have been a decent deal if hadn't expired four days before the email was sent. More »
