Company Profile for JP Morgan Chase
| Founded | |
|---|---|
| Industry | Banking, Financial services |
| Key People | Jamie Dimon (Chairman, President & CEO) |
| Products | Consumer banking, corporate banking, credit cards, finance and insurance, investment banking, mortgage loans, private banking, wealth management |
| Subsidiaries | Chase, J.P. Morgan & Co., J.P. Morgan Cazenove, One Equity Partners |
ADDITIONAL INFORMATION:
270 Park Ave.
New York, NY 10017
212-270-6000
Toll free: 1-800-935-9935
www.chase.com
Lisa Leschon
Executive Customert Service
1-888-622-7547 x 6711
While you’re here, check out JustAnswer. JustAnswer (see below) is in the business of connecting people like you with lawyers for one-on-one answers, which is great if you have a question that would benefit from professional input.*
If it helps you, it helps us. If you pose a question, are happy with the answer, and choose to pay JustAnswer for it, The Consumerist will receive a small commission, which helps us to run our site. We do not accept any advertising whatsoever, which means we do not receive money for simply offering this service to you. We happen to like what they do, and hope you do too.
*Just know: The Consumerist and JustAnswer are unrelated companies; as much as we want you to have a good experience, we have no control or responsibility for what happens when you leave our site and use JustAnswer.
Don't Fall For The "Locked Debit Card" Text Alert Scam
By Chris Morran on December 20, 2011 12:31 PM
17 Comments
With holiday shopping season heading into the home stretch, it's prime time for ID thieves. Which is why some people might fall prey to scammers who text cell phone users with alerts that their debit cards have been locked. More »
Chase To Cut Checking Account Fee Disclosures From 100+ Pages To One
By Chris Morran on December 15, 2011 10:15 AM
16 Comments
When the charitable folks at the Pew Charitable Trusts first suggested that banks could condense their overly complicated fee schedules from over 100 pages to one simple page, it seemed unlikely that any major bank would follow suit. But this morning, JPMorgan Chase announced it would do just that. More »
Bank Of America & Chase Continue To Be Penalized For Sucking At Loan Modifications
By Chris Morran on December 7, 2011 5:12 PM
26 Comments
For the third quarter in a row, the Treasury Dept. has released its report card detailing how the country's largest mortgage servicers are doing with processing loan modifications. And for the third consecutive quarter, both Bank of America and JPMorgan Chase will not receive incentive payments from the Treasury because the banks are doing such a craptastic job at complying. More »
Chase CEO Wants Everyone To Lay Off On Hating Rich People
By Chris Morran on December 7, 2011 3:34 PM
206 Comments
In case you've been asleep for the last few months, there are more than a handful of people out there who aren't too happy about the fact that executives at bailed-out banks are reaping huge salaries while none of them have been called to account for the actions that required them to be bailed out in the first place. But thank heavens that one ultra-wealthy CEO is willing to stand up for his fellow bullied bankers. More »
(Eva_Deht)
An Important Message From Chase: We Would Like To Sell You Stuff
By Laura Northrup on December 2, 2011 9:00 AM
60 Comments
Doug has a Chase credit card, but doesn't bank with them. His local Chase branch left him a message asking him to call back by the end of the business day about something that was "important" but "not an emergency." Fearing a credit card breach, he called them back right away. Turns out what was so "important" was the branch employee trying to sell Doug on opening a checking or savings account at that local branch. More »
Chase Decides Not To Evict 103-Year-Old Woman After Deputies & Movers Refuse To Help
By Chris Morran on December 1, 2011 12:30 PM
118 Comments
The folks at Chase have really gotten into the holiday spirit. The bank has announced it won't be forcing a 103-year-old Atlanta-area woman and her 83-year-old daughter from their home. Of course, this change of heart only happened after local news outlets reported that sheriff's deputies and the moving company hired to remove her stuff refused to do so. More »
Chase Admits To Accidentally Deducting Payments Multiple Times
By Chris Morran on November 18, 2011 5:00 PM
62 Comments
In the last few days, we've received a couple of e-mails from readers who were getting strange explanations from Chase about why automated payments had been deducted twice from their accounts. But before we could figure out what was going on, the bank has issued a "my bad" to affected customers, and thrown in $25 in "we're sorry" cash. More »
(dooley)
Name Change On A Car Loan Completely Confuses Chase
By Laura Northrup on November 18, 2011 9:00 AM
105 Comments
Every day, people in America get married. Some of them change their last names. Evidently, though, no one in the history of Chase Bank has ever done this while they were in the middle of paying off their car loan. See, until the loan is paid, the bank has a lien on your car's title. If you want to change the name on your car title and the loan hasn't been paid off yet, Chase won't let that happen. This isn't a problem unless you have to move and register your car in a different state after your name change but before the car is paid off. That's what happened to Michael's wife, and how she ended up in a loop of bureaucracy sending them back and forth from Chase to the Maryland Vehicle Administration. More »
(Eva_Deht)
Chase Pulls Plug On Tests For Two New Fees
By Chris Morran on November 15, 2011 3:00 PM
31 Comments
Like several of its fellow mega-banks, Chase has been testing out various new checking account fees in different regions of the country. But a pair of those tests have come to an end — and will hopefully never be seen again. More »
Thank You For [Not] Being A Chase Customer, Here Is Your Junk Mail
By Laura Northrup on November 9, 2011 9:00 AM
40 Comments
Jonathan received a letter from Chase thanking him for being a customers, and asking him to send it back in order to opt out of receiving promotional mailings. Which is interesting, because Jonathan not only isn't a Chase customer, he doesn't live at that particular address full-time or normally receive mail there. Concerned about identity theft, he learned that he wasn't the only non-customer being thanked for patronizing Chase. But they won't let him get off their mailing list, either. More »
