Company Profile for Expedia
Expedia, Inc.
| Type | Public |
|---|---|
| Founded | 1996 (as a division of Microsoft) |
| Headquarters | Bellevue, Washington, U.S. |
| Industry | Travel Technology |
| Key People | Barry Diller (Chairman) Dara Khosrowshahi (CEO) |
| Products | Expedia.com Classic Vacations Hotels.com Hotwire.com Tripadvisor Egencia |
ADDITIONAL INFORMATION:
Expedia Inc.
333 108th Avenue NE
Bellevue, WA 98004
1-877-787-7196
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I Didn't Get Married And Now I'm Out $2,500 On Honeymoon Plane Tickets
By Mary Beth Quirk on December 9, 2011 5:00 PM
182 Comments
Plane tickets are non-refundable, a lesson many of us have learned the hard way. But even though Ian expected he'd have to take a hit on a pair of honeymoon tickets he sadly wasn't going to use, he didn't think he'd end up with nothing. More »
How It Took 15 Hours To Use My $309 Virgin America Credit Through Expedia
By Laura Northrup on August 22, 2011 2:03 PM
20 Comments
It's wonderfully easy to book a flight using travel mega-sites like Expedia, but even easier for the buck to be passed and companies to refuse to communicate when things go wrong. That's what happened to Sara when she had to cancel and rebook a flight reservation originally made on Virgin America via Expedia. More »
Expedia Denies Refund Even Though Hotel Was Closed
By Ben Popken on July 15, 2011 3:00 PM
95 Comments
This summer, Abe went on a trip through Europe this summer with his wife and kids. One night, he made a hotel reservation using the Expedia iPhone app. But when he arrived at the place, it was already past check-in time and no one was around. When he called Expedia for a refund, they said no, because the check-in time was disclosed on their website, even though that information was not available through the iPhone app at all. More »
(benh57)
Expedia & Hotwire Kiss, Make Up With American Airlines
By Mary Beth Quirk on April 6, 2011 8:00 AM
9 Comments
Isn't it just so cute when big companies get back together after a breakup? Four months after Expedia expunged American Airlines fare and schedule information from its online listings, the two foes have announced the listings will be restored to Expedia and its affiliate Hotwire. More »
Delta Pulls Listings From Three Travel Sites
By Chris Morran on December 29, 2010 11:30 AM
43 Comments
Things are starting to get ugly in the battle between airlines and travel-booking websites. Less than one week after American Airlines pulled its listings from Orbitz.com, Delta has announced its flights will no longer be listed on three other sites. More »
If You Want Unbiased Hotel Reviews, Don't Trust Expedia
By Laura Northrup on December 10, 2010 8:00 AM
46 Comments
What's the purpose of hotel reviews on Expedia.com? Based on the recent experiences of two customers who wrote to Consumerist this week, it's not to provide a balanced overview of customers' experiences. Two unrelated readers stayed in different hotel chains in different cities, had bad experiences, and wanted to warn other travelers. Expedia posted neither of their reviews. Why not? More »
(cote)
Be Sure To Confirm Age Requirements Before Buying Airline Tickets For Kids
By Chris Walters on August 30, 2010 9:30 AM
28 Comments
A man in California ended up fighting with Expedia over compensation after his kids, ages 12 and 16, were left stranded overnight in a Virginia airport, because the airline wouldn't let them board the connecting flight without being accompanied by someone 18 or older. The man told Expedia the kids' ages before buying the tickets but the company's system didn't send up any red flags, so he thought the trip would be fine. More »
Help, Expedia Sold My Chargeback To A Collection Agency!
By Chris Walters on August 23, 2010 10:30 AM
129 Comments
Ed and his wife successfully filed a chargeback against Expedia for a canceled trip earlier this year. Now he's being dunned by a collection agency for the amount that Amex refunded him. More »
Expedia, Delta, And Bank Of America Team Up, Form Bad Customer Service Voltron
By Laura Northrup on August 13, 2010 8:00 AM
31 Comments
Paul tells Consumerist that he has a few problems. First, Expedia and Delta Airlines failed to correctly undo and reschedule a flight that his family took from Michigan to Florida. Second, his wife and children have gained the ability to bilocate. Or teleport. At least according to Delta and Expedia. Neither company seems fazed that the family flew the same route twice in a row both times. Sure, this trip might be physically possible, but it's also completely insane. More »
After Jacking My Honeymoon Cost, Expedia Makes Good
By Phil Villarreal on August 10, 2010 1:30 PM
26 Comments
Last week we posted a complaint from Shawn, who said his honeymoon was ruined when Expedia sold him a $3,000 all-inclusive trip to Grand Cayman then left him on the hook for an extra $2,160 when it turned out the vacation was about half-inclusive. More »
