Company Profile for E-Trade
| Founded | Palo Alto, California (1982) |
|---|---|
| Headquarters | New York City, New York U.S. |
| Industry | Financial Services |
| Key People | Steven Freiberg, CEO Matthew Audette, CFO |
| Products | Trading & investing, banking & credit cards, retirement & planning |
ADDITIONAL INFORMATION:
E-Trade Securities
135 E. 57th St.
New York, NY 10022
646-521-4300
Customer service: 1-800-387-2331
Credit cards: 1-866-503-2856
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(Pajiba)
If you're an E*TRADE customer who lives in California, Florida, Maryland, Massachusetts, Nevada, New Hampshire, Pennsylvania, or Washington, you may be eligible for a class action settlement regarding the undisclosed recording of phone calls. The deadline to file your claim form is September 25, 2009. [Settlement site] More »
—>The E*Trade baby is back in this year's Superbowl lineup. A series of ostensible outtakes are posted on YouTube. Highlight of the bunch: "I want to punch the economy in the face!" (baby cries). More »
—>If you've bought stocks through E*Trade, make sure you log into your account at least once a quarter. That way you can see if there's any alerts on the account, like the one telling you about the "inactivity fee" for not executing at least one trade per quarter, the fee that they'll sell some of your stocks to pay for. This happened to reader Brody, who writes: More »
—>"Maybe I should call the E*Trade Baby. He might give me better customer service." Matt's mother died last year and he has been trying since last year to liquidate her E*Trade CD and put it in the family trust. Every other financial institution has been able to liquidate the assets with no problem, but it seems after blowing their wad on funny Superbowl ads, E*Trade has nothing left over for customer service. Here's Matt's story, and our advice on how can get his problem fixed: More »
—>A month ago, we wrote about Brice's struggles with E*Trade to recover the balance on an account they closed. After eight months of letters and phone calls, Brice got E*Trade to close the account, but it continued to accrue interest and Brice never received the balance. Finally, after launching eight Executive Email Carpet Bombs, Brice has his money. More »
