Company Profile for Discover
Discover Financial Services
| Type | Public |
|---|---|
| Founded | 1985 as a subsidiary of Sears |
| Headquarters | Riverwoods, Illinois, U.S. |
| Industry | Financial services |
| Key People | David Nelms (Chairman and CEO) |
| Products | Payment systems |
ADDITIONAL INFORMATION:
Customer Service
Discover Financial Services
PO Box 30943
Salt Lake City, UT 84130-0943
1-800-347-2683
Payment:
Discover Financial Services
PO Box 6103
Carol Stream, IL 60197-6103
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Credit Card Bumper Crop Boasts Low Teaser Rates, New Snags
By Ben Popken on November 4, 2011 3:00 PM
18 Comments
After being such prudes for so long, credit card companies are raising their hemlines and lowering their standards. They're actively deluging customers with credit card offers and using low teaser rates as a crooked finger. However, they're also coming with new hidden baggage you need to watch out for, like cash back rewards that are high, but have to be opted in again every few months. More »
People Are Back To Making Late Payments On Their Credit Cards
By Chris Morran on October 19, 2011 11:30 AM
19 Comments
Two months ago, the number of people making late credit card payments was at its lowest since Justin Bieber was a twinkle in his parents' eyes. Of course, when you reach a low like that, there is often nowhere to go but up. More »
Discover Brings Back Disposable Account Numbers
By Ben Popken on October 17, 2011 5:00 PM
33 Comments
Without explanation as to why, Discover card is telling customers that they're bringing back the disposable account numbers they got rid of at the end of August. More »
Discover Ends Disposable Credit Card Number Program
By Ben Popken on August 31, 2011 10:00 AM
47 Comments
Discover sent around an email last night informing customers that it would be ending the "Secure Online Account Numbers" service. This feature helped you mitigate the potential for online fraud by letting you generate unique credit card numbers you could use per online retailer or even per transaction. A few Consumerist readers were bummed to see it go. More »
FDIC Scrutinizes Discover's "Payment Protection" Plan
By Ben Popken on July 8, 2011 4:00 PM
38 Comments
The FDIC is looking into Discover over concerns that they deceptively marketed their "payment protection plan" for their credit card. Under the plan, if you were experiencing hardship you could put payments on hold for up to two years. Sounds great, but buried in the fine print was that you would end up paying a 10.5% monthly fee for the pleasure of doing so. More »
Flying Wiimote Trashes TV, Discover Makes Loss Less Painful
By Laura Northrup on March 2, 2011 3:30 PM
59 Comments
Stephen broke his new LCD TV the old-fashioned way: his 6-year-old son flung a Wiimote into it. Oh, well, sucks to be him, right? He called around looking for some way out of paying to replace the set, a 46" Sony Bravia that cost more than $900 with tax. Homeowner's insurance? Nope. He didn't buy a warranty from Best Buy when purchasing the TV, and a Geek Squad warranty wouldn't have covered this damage. Time to just go buy a new TV? Not so fast! One of his Facebook friends was savvy enough to tell Stephen to check with his credit card company. More »
Transcripts Of Discover Card Allegedly Tricking Customers
By Ben Popken on December 13, 2010 4:00 PM
58 Comments
The Minnesota AG is suing Discover Card for allegedly duping customers into thinking they were just getting a courtesy call about their card but then actually signing them for a payment protection plan. The AG gave copies of the audio files of the customer calls to the New York Times. Here is a salient selection of one of the transcripts. More »
MasterCard: Walmart Should Not Have Demanded ID For Purchase
By Chris Morran on September 23, 2010 1:15 PM
88 Comments
A couple weeks back, we brought you the story of Michael, a Walmart customer who was told it was company policy to require a photo ID on all credit card purchases over $100, even though that appears to be in violation of MasterCard's merchant agreement. After trying to get someone at MasterCard to clarify/confirm their stance on ID-checking, Michael finally got the reply he was looking for. More »
Discover Tells Me It Requires Merchants To Check Your ID Now
By Phil Villarreal on September 13, 2010 2:30 PM
149 Comments
When Andrea tried to use her Discover Card at Home Depot, the clerk told her she needed to show ID. Alarmed with this apparent violation of the merchant agreement, she called Discover and was told the ID-checking violated no agreement and was in fact company policy. More »
Add Discover To The List Of Credit Cards That Allow Minimum Purchase Requirements
By Chris Morran on September 2, 2010 7:59 PM
79 Comments
Yesterday, we told you how Visa and AMEX now allow merchants to require customers up to a $10 minimum for credit card payments and how MasterCard will soon be changing their policy to allow for the same. We'd naively hoped that Discover — who hadn't yet replied to our query — would be the lone holdout, but... not so much. More »
