Company Profile for CVS
| Founded | Lowell, Massachusetts, U.S. (05/08/1963) |
|---|---|
| Industry | Retail |
ADDITIONAL INFORMATION:
One CVS Dr.
Woonsocket, RI 02895
401-765-1500
Toll free: 1-800-746-7287
Toll free: 1-888-607-4287
Fax: 401-770-6949
E-mail: customercare@cvs.com
www.cvs.com
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Walmart.com Has Slowest Shipping, Costco.com Has Fastest
By Ben Popken on August 3, 2011 5:00 PM
74 Comments
Two days before school starts and you need those pencils and TI-89 calculators, stat? If online shopping is the route you're going, Costco will get it to you faster than Walmart, says a new survey. More »
CVS Refuses To Put ExtraCare Rewards On Your Card Because Super-Long Receipts Are "Exciting" To Customers
By Chris Morran on July 28, 2011 3:15 PM
71 Comments
The CVS ExtraCare program lets customers get Extra Bucks rewards, but instead of putting those rewards on your ExtraCare card, they are printed at the bottom of CVS' infamously long checkout receipts. A year ago, the company's chief marketing officer told L.A. Times reporter David Lazarus that this would soon change and Extra Bucks would be placed directly on your card. But now CVS is saying just the opposite — that it deliberately wants those Bucks on the receipt because it's a real thrill to the consumer. More »
If I Hadn't Checked, CVS Would Have Charged $228 For A $28 Generic
By Ben Popken on June 22, 2011 4:00 PM
92 Comments
Had David's wife not probed closely, she could have ended up paying $228 for generic Fosamax that could have been easily gotten for $24. He's sharing the story as a cautionary tale so that other people who are getting their maintenance prescriptions covered by their employer's insurance don't end up overpaying for generics. More »
You Shall Not Question The Holy CVS Price Scanner
By Laura Northrup on April 12, 2011 4:00 PM
166 Comments
Aaron didn't want to be a jerk, but he also didn't want to pay $5.79 for a twelve-pack of Dr Pepper when the sign on the store shelf clearly said that it was $5.19. Instead of overriding the price and acknowledging the store's own sign, the cashier entered a battle of obstinate wills, from which there emerged no clear victor. More »
CVS Doubles Down, Surpasses Rite Aid With 41" Receipt
By Laura Northrup on March 29, 2011 10:00 AM
61 Comments
A mere twenty-one inch long receipt? CVS isn't about to sit back and let competitor Rite Aid soak up all of the ridicule from the Internet for comically long receipts. No way. The retailer brought its A game when reader Chris stopped by recently to pick up some things for his upset stomach, showering him with a 41-inch long receipt consisting mostly of coupons for junk food, cosmetics, and vitamins. More »
Caremark Switches My Prescription To Name-Brand For No Particular Reason
By Laura Northrup on March 24, 2011 9:05 AM
65 Comments
Many people expressed surprise that drug retailer CVS is a participant in our Worst Company in America tournament. In addition to the everyday issues that a pharmacy/drugstore creates for consumers, though, CVS also owns prescription benefits administrator Caremark. Brandon is a Caremark customer who takes a venerable but still useful medication called Synthroid. He recently ran into a weird situation with his refill, where he was switched to the name-brand medication for no discernible reason. Twice. More »
Worst Company In America Round One: CVS Vs. Johnson & Johnson
By consumerist.com on March 22, 2011 3:00 PM
48 Comments
Here's an interesting battle between a drugstore chain and the drug company whose products line the chain's shelves — or at least they used to before they were all recalled. More »
At CVS, The Word 'Clearance' Is Essentially Meaningless
More »
By Laura Northrup on March 15, 2011 1:00 PM
40 Comments
Reader Juhgail noticed "clearance" tags on an item that she was planning to buy anyway. Since "clearance" nearly always also means "sale" in retail, it's nice when that happens. Except in CVS's reality vortex, "clearance" actually means "we stuck a shelf tag on it, but left it at the same price." Makes sense.More »
Here's Your Lineup For Worst Company In America 2011!
By consumerist.com on March 14, 2011 12:00 PM
186 Comments
For the sixth year in a row, we asked Consumerist readers to send us their nominations for our Worst Company In America tournament. And this year's response was the greatest by far. More »
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I Do Not Appreciate Your Drug-Pushing Calls, CVS
By Laura Northrup on October 27, 2010 9:30 AM
87 Comments
Josh used to get his prescriptions at CVS. He stopped when the company kept calling him, pushing more drugs, and refused to stop calling no matter who he asked. CVS seems to believe that they can annoy customers into purchasing more drugs. More »
