Company Profile for Costco
| Founded | 1983 (Kirkland, Washington) |
|---|---|
| Headquarters | Issaquah, Washington, U.S. |
| Industry | Retailing (Warehouse club) |
| Key People | James Sinegal, Founder & CEO Jeffrey Brotman, Founder & Chairman W. Craig Jelinek, President/COO Richard Galanti, EVP & CFO Paul Moulton, EVP Joseph Portera, EVP Douglas Schutt, EVP Thomas Walker, EVP Dennis Zook, EVP |
| Products | Merchandise Private label brands – Kirkland Signature |
ADDITIONAL INFORMATION:
Member Service
PO Box 34331
Seattle, WA 98124
Toll free: 1-800-774-2678
Toll free: 1-800-955-2292 (Online Members)
Toll free: 1-800-607-6861 (Pharmacy)
www.costco.com
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(misterjt)
Consumerist Post About Broken Laptop Gets Reader Full Refund Within 3 Hours
By Laura Northrup on December 15, 2011 4:00 PM
28 Comments
Once again, Costco saves the day. Last week, we posted the story of Tom, who bought a Sony Vaio laptop from Costco only to have it malfunction a little more than a year after purchase. Sony didn't seem to want to fix the problem at all, and Costco employees were very kind but couldn't intervene. Only a few hours after that post went up, Costco contacted Tom, and gave him a full refund for the computer's purchase price. More »
Buying Laptop From Costco Extends Your Warranty And Your Aggravation
By Laura Northrup on December 8, 2011 9:33 AM
46 Comments
Last year, Tom bought a Sony laptop from Costco. Part of the reason why he chose Costco to purchase a computer was the warehouse club's famed extension of manufacturers' warranties: more warranty protection on a portable computer can't be a bad thing. Except when it is. In Tom's case, having another company involved just means that he can always get a very nice person on the phone at Costco who isn't able to help him at all. More »
Compressed Pork Piglet Company Also Makes Turkey-Shaped Turkey Breasts
By Laura Northrup on November 11, 2011 12:30 PM
59 Comments
Yesterday, we enthralled and horrified the Internet with a reader's photo of a pork roast molded in the form of a piglet. If you're looking for a more traditional meta-meat for your Thanksgiving feast, we've learned that the same company also produces a turkey breast molded in the shape of a whole turkey. More »
Behold The Pork Roast Molded In The Shape Of A Tiny Pig
By Laura Northrup on November 10, 2011 11:30 AM
105 Comments
Lee found this pig-shaped pork roast at Costco, but doesn't find it particularly appealing. "I just can't grill a roast that looks like 'Babe'," he writes. It's like roasting a suckling pig, but without the youth or the internal organs. More »
Customer Finds Live Tree Frog In Salad Bought At Costco
By Chris Morran on November 2, 2011 1:45 PM
96 Comments
Everyone knows you're supposed to rinse out your salad to get rid of any dirt before you chow down, but the food safety folks rarely mention the presence of frogs. So you can imagine the surprise that one California woman had on Monday when she spotted a living croaker in the salad she'd just bought from Costco. More »
Costco, Amazon Top Most-Trusted Company Survey; Comcast Brings Up The Rear
By Chris Morran on October 19, 2011 2:15 PM
69 Comments
We live in a time where very few companies engender a lot of trust in the buying public. But some businesses still do a better job than others at developing a positive relationship with consumers. More »
4 Things You Might Not Know You Can Save On At A Warehouse Store
By Chris Morran on October 13, 2011 4:45 PM
97 Comments
The typical mental image of shopping at a warehouse store like Costco or Sam's Club is shopping carts overflowing with bulk packs of toilet paper and kitty litter. But those who have actually shopped at these places know that you can purchase a lot more than just huge packages of the bare necessities. And in addition to the stuff you'd find at most superstores, warehouse clubs may have some additional perks you won't get too many other places. More »
It's About To Become A Bit More Expensive To Shop At Costco
By Chris Morran on October 5, 2011 2:45 PM
132 Comments
Costco may be a favorite among bargain shoppers (and lovers of free samples), but the warehouse store chain isn't doing as well as it had hoped, which means it's time to raise membership fees by 10%. More »
Costco Lets Man Return 5-Year-Old Suitcase With Broken Wheel
By Ben Popken on September 7, 2011 5:00 PM
57 Comments
DrRonster was inspired by a recent Consumerist post about a guy who couldn't take advantage of Costco's famed warranty because he wasn't a member. The "Ronster" went to take his own suitcase in for a refund. The suitcase has a broken wheel and is five years old, yet his venture was met with success, as he is a Costco member. More »
(DQD)
Sears To Start Selling Craftsman Tools Through Costco
By Chris Morran on August 31, 2011 4:45 PM
72 Comments
Do you like Sears' brand of Craftsman tools but don't like shopping at Sears? Well, this might be good news for you. The retail chain has announced you will be able to buy Craftsman wares at Costco stores as early as this coming weekend. More »
