Company Profile for Citigroup

Headquarters399 Park Avenue, Manhattan,
New York City, New York, U.S.
IndustryBanking, Financial services
Key PeopleVikram Pandit (CEO)
Richard Parsons (Chairman)
ProductsCredit cards, consumer banking, corporate banking, investment banking, global wealth management, financial analysis, private equity
SubsidiariesBanamex, Citibank, Citigold, Citi Private Bank, Egg Banking, Metalmark Capital, Morgan Stanley Smith Barney (49%), Nikko Citigroup, Railmark Holdings, Salomon BIG, Sedna Finance
Source: http://en.wikipedia.org/wiki/Citigroup

ADDITIONAL INFORMATION:
Executive Customer Service: 718-248-0847

Client Services
100 Citibank Dr.
San Antonio, TX 78245-9004
Toll free: 1-800-627-3999
TTY: 1-800-788-0002
www.citibank.com

Banking:
Online banking support and bill payments: 1-800-374-9700
Bank account information: 1-800-627-3999

Credit cards:
General information/lost and stolen cards: 1-800-950-5114
Online support: 1-800-347-4934

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SEC Would Rather Fight Judge Than Try To Win A Real Victory Over Citigroup
By Chris Morran on December 15, 2011 10:30 AM  
Back in November, a U.S. District Court judge in Manhattan rained all over the Securities and Exchange Commission's Thanksgiving parade when he refused to sign off on the regulator's $285 million settlement with Citigroup because — as is usual in these sorts of deals — the bank neither admitted guilt nor defended itself. But rather than take the judge's decision as an impetus to push harder on Citi, the SEC reportedly just wants the court to stop being such a wet blanket and let it have its settlement already. More »

Renting Doesn't Necessarily Protect You From Inept Mortgage Servicers
By Chris Morran on December 6, 2011 11:30 AM  
Whenever I bring up the ongoing mortgage and foreclosure fiasco (and yes, this topic does come up often in my casual conversation; which is probably why I'm single), at least one of my renter friends cavalierly states that he or she is happy to not have to worry about having a bank wrongly foreclose on them, or mistakenly seize their stuff. But as the following story shows, that just isn't so. More »

Judge Blocks $285 Million Settlement Against Citigroup Because The Bank Won't Admit Wrongdoing
By Chris Morran on November 28, 2011 2:15 PM  
Earlier this fall, the Securities and Exchange Commission announced a whopping $285 million settlement with Citigroup over allegations that the bank misled investors in a 2007 mortgage derivatives deal. But that triumph was short-lived, as a judge has decided to block the settlement because of a standard settlement condition wherein the bank is allowed to close the case without admitting guilt or denying the allegations. More »

Apparently, Any Transaction Can Be 'Foreign'
By Laura Northrup on November 11, 2011 9:31 AM  
The Internet brings a global marketplace to us as we sit on the couch eating Pop-Tarts while wearing pajama pants. But a world of options brings a world of fees, thanks to our banks. Beth would expect her credit card issuer, Citibank, to assess foreign transaction fees if she were using her card abroad. Not if she were buying a domain name through Yahoo. More »

Banks To Offer Foreclosure Reviews To More Than 4 Million People
By Chris Morran on November 1, 2011 11:30 AM  
Millions of Americans have lost their homes in the last few years and — as any reader of Consumerist knows — the banks who foreclosed on those properties have also made more than their fair share of errors. Thus, starting today, 14 of the country's largest mortgage servicers are contacting millions of foreclosed-upon former homeowners to offer them the opportunity to have their cases independently reviewed. More »

Protesters Arrested At Citibank For Making A Scene, Closing Their Accounts
By Ben Popken on October 18, 2011 1:00 PM  
Video shot around the 'net this weekend of a group of Occupy Wall Street protesters at a New York City Citibank who were arrested after they entered the bank with placards, began holding an open forum inside the bank where they talked about how they were saddled with debt, and then tried to close their accounts. At one point a woman wearing a suit is forcibly arrested after telling the police several times, "I'm a customer." More »

Citi Jacks Up Monthly Fees And Minimum Balance Requirements For Checking Accounts
By Chris Morran on October 5, 2011 3:56 AM  
While Bank of America is inflaming consumers' anger by saying it will soon start charging some debit card customers a monthly fee, the people at Citibank have been busy figuring out just how much to inflate the monthly fees and balance minimums for many of their checking account customers. More »

Citibank Jacks Up Monthly Fees On Checking Accounts
By Ben Popken on September 29, 2011 11:00 AM  
Citibank sent customers a letter informing them that starting in December, they're raising monthly fees on checking accounts, in some cases by double. More »

Tweet Gets Citi To Stop Junk Mail Deluge
By Ben Popken on September 27, 2011 10:00 AM  
Dan and his wife were getting hit by two pieces of junk mail from Citi almost every day. One to him, and one to his wife. He couldn't figure out how to tell Citi to stop, until he remembered the online service with the little blue bird that goes "Tweet, tweet." More »

Citi "Simplifies" Banking By Raising Monthly Service Fee
By Chris Morran on September 16, 2011 2:00 PM  
Citi customers with the bank's "Basic Banking" package currently pay an $8/month service fee that can be waived if the customer makes five qualified transactions per month. The good news is that they are reducing that requirement; the not-so-good news is that Citi is raising the monthly fee for people who don't make the necessary number of transactions. More »