Company Profile for Charter
Charter Communications, Inc.
| Type | Public |
|---|---|
| Founded | 1993 |
| Headquarters | Town and Country, MO, USA |
| Industry | Telecommunications |
| Products | Cable television HDTV Digital telephone Broadband |
ADDITIONAL INFORMATION:
Corporate Headquarters:
12405 Powerscourt Dr.
St. Louis, MO 63131
314-965-0555
Customer service: 1-888-438-2427
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Charter Wants To Charge Me Mysterious Fee, Won't Explain Why
By Mary Beth Quirk on November 14, 2011 10:30 AM
39 Comments
It's always fun to get mysterious charges on your bill and then not get a response as to what said fee is for. And by "fun," we of course mean, incredibly frustrating. Such is the case for Consumerist reader Donald, who's having a mite bit of trouble getting Charter to cough up a good excuse. More »
Costco, Amazon Top Most-Trusted Company Survey; Comcast Brings Up The Rear
By Chris Morran on October 19, 2011 2:15 PM
69 Comments
We live in a time where very few companies engender a lot of trust in the buying public. But some businesses still do a better job than others at developing a positive relationship with consumers. More »
Which Internet Provider Is The Best For Streaming Netflix?
By Chris Morran on October 17, 2011 12:30 PM
58 Comments
How well you'll be able to stream season two of Breaking Bad on Netflix may depend largely on which company you're paying to provide internet service to your home. Netflix has just released the results of its own study on network performance and the results may not surprise you. More »
(dooley)
Charter Drags Feet To Fix Entire Neighborhood's Internet Access
By Laura Northrup on July 21, 2011 12:45 PM
57 Comments
What does it take to get an entire neighborhood's Internet connection working when something is clearly wrong on the cable company's end? Judging from Alex's experience...a lot. His neighborhood has had wonky connections in the summer for years. Unfortunately for Charter, Alex actually knows something about networking, and got them to actually fix the problem. Here, for your edification, is his tale of woe and ultimate triiumph. More »
5 Pay TV Companies Make 19 Most Hated Company List
By Ben Popken on July 13, 2011 11:00 AM
49 Comments
5 of the 19 companies getting the lowest scores on the American Customer Satisfaction Index are pay TV providers. In 3rd, it's Time Warner, 4th, Comcast, 5th, Charter, 17th, Cox, and 18th, Dish. Hmm, why might that be? More »
Worst Company In America Round One: Comcast Vs. Charter
By consumerist.com on March 23, 2011 12:00 PM
68 Comments
Finally, after a week of watching from its locker room, the reigning Worst Company In America steps into the ring to defend its title. More »
Here's Your Lineup For Worst Company In America 2011!
By consumerist.com on March 14, 2011 12:00 PM
186 Comments
For the sixth year in a row, we asked Consumerist readers to send us their nominations for our Worst Company In America tournament. And this year's response was the greatest by far. More »
Guess Which Charter Envelope Has Important Billing Information?
By Chris Walters on September 29, 2010 12:30 PM
61 Comments
Here's an excellent example of how a company will put more effort into getting you to notice its junk mail than any important account related information. David says this happens to him all the time, and it's usually a serious notice (as in "impending disconnection") thanks to a recurring billing error. More »
(Razor512)
Charter To Customer With Five Failed Service Calls: "You Haven't Bugged Us Enough To Resolve Your Problem"
By Chris Walters on September 21, 2010 10:30 AM
30 Comments
Charter tells it like it is: the problem with Eric's incorrectly installed Internet service is that he hasn't been trying hard enough to fix it. Here's a copy of an email that Eric tried to send to Charter's CEO last week, but it bounced back. Maybe someone at Charter can read it here? More »
BillShrink Shows You How To Save On Cable Bills
By Ben Popken on May 26, 2010 11:35 AM
54 Comments
This morning, BillShrink delivered a karate chop to the cable cabal with a new service, currently in beta, that shows you how to get the best cable/tv/satellite/dish package for the best price. More »
