Company Profile for Best Buy
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| Founded | 1966 as Sound of Music 1983 as Best Buy |
|---|---|
| Industry | Retail |
| Key People | Richard M. Schulze () Brian Dunn () |
| Products | Consumer electronics |
| Subsidiaries | Future Shop Geek Squad Magnolia Napster Pacific Sales Speakeasy |
ADDITIONAL INFORMATION:
Terry Westerman
Senior Representative
612-292-0074
Corporate Customer Care
PO Box 9312
Minneapolis, MN 55440
612-291-1000
Toll free: 1-888-237-8289
www.bestbuy.com
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(penner42)
Best Buy Waits Until Now To Admit It Doesn't Have That Stuff You Ordered On Black Friday
By Chris Morran on December 20, 2011 4:30 PM
48 Comments
In case you are calendar-challenged, Christmas is less than a week away, meaning you have precious little time to get your shopping done. Unfortunately for some people who thought they were getting things done early by ordering through Best Buy's website over the Black Friday weekend, they are just now finding out that they are out of luck. More »
How An Attempt To Return TV To Best Buy Left Man With No TV And No Refund
By Chris Morran on December 20, 2011 12:15 PM
128 Comments
Eli thought he could just walk into a Best Buy with a TV and a gift receipt and walk out with a refund or store credit. But this is Best Buy, where nothing ever ends up the way it's supposed to. More »
Best Buy May Not Make Good On Promise To Delete Your Data Off That Returned Computer
By Chris Morran on December 15, 2011 11:30 AM
91 Comments
A Best Buy customer in North Carolina is obviously not a regular reader of Consumerist. Otherwise, he probably would not have believed the Geek Squad geeks when they promised to delete all his personal info and data from the tablet he returned to Best Buy earlier this year. More »
(Mon1ca)
Best Buy Pulls A Rare Move And Actually Makes A Customer Happy
By Mary Beth Quirk on December 14, 2011 2:00 PM
28 Comments
We get a lot of customer service complaints about Best Buy. So much so, that when a piece of reader mail comes in commending them for doing something good, well, it's an event that needs to be remarked upon. That's where James comes in. More »
This Frigidaire Mini Fridge Has A Mini Lifespan
By Laura Northrup on December 14, 2011 8:00 AM
64 Comments
Living far from home in a dorm, Damian took advantage of a Black Friday sale at Best Buy to purchase a tiny refrigerator that could hold the necessities of life. (Insert joke about what you thought the "necessities of life" were when you were in college here.) The Frigidaire appliance didn't last long, though. It's already dead after less than a month. And while Best Buy would be happy to take the fridge back, he doesn't have a truck and can't take it back to the store it came from. What can he do? More »
More Shoppers "Renting" Electronics From Retailers
By Chris Morran on December 13, 2011 11:15 AM
85 Comments
A new study shows that a growing number of electronics purchases — up to one in five — are being returned to retailers, and that a large majority of the items returned as defective are in fact perfectly fine. More »
(imgur)
Best Buy Picks The Perfect Place To Tell Customers It Doesn't Suck As Much As GameStop
By Chris Morran on December 1, 2011 4:00 PM
71 Comments
If you're going to pick a location to try to turn people away from a GameStop store, it would be right outside that store's front door. Or maybe the big empty wall directly next to it. More »
Best Buy Sold Out Of BlackBerry PlayBook Tablets After $300 Discount
By Mary Beth Quirk on November 29, 2011 11:00 AM
35 Comments
We're not sure if this is a sign of a resurgence for BlackBerry and Research In Motion, or just another sign of desperation: Best Buy says it sold out of the new BlackBerry PlayBook tablet over the weekend — but only after a $300 drop in price. More »
Tampa Woman Lines Up 9 Days Early For Best Buy's Black Friday Sale
By Chris Morran on November 17, 2011 5:00 PM
149 Comments
While thousands of people her age are busy camping out in various Occupy movements around the country, a Florida woman decided last night to occupy the sidewalk outside her local Best Buy in order to be the first person to be disappointed by the Black Friday offerings on Nov. 25. More »
Best Buy Pricematching COD:MW3 At $51.99
By Ben Popken on November 11, 2011 11:00 AM
30 Comments
Anyone who rushed out and bought the new Call of Duty: Modern Warfare 3 for $59.99 at Best Buy... should rush back in and ask for $8 back. That's because BestBuy.com dropped the price to $51.99 and Best Buy brick and mortars are supposed to pricematch the online site. More »
