Company Profile for Amtrak

The National Railroad Passenger Corporation, doing business as Amtrak (reporting mark AMTK), is a government-owned corporation that was organized on May 1, 1971 to provide intercity passenger train service in the United States. "Amtrak" is a blend of the words "America" and "track". It is headquartered at Union Station in Washington, DC.
Source: Amtrak - Wikipedia

ADDITIONAL INFORMATION:
10 G St., N.E.
Washington, DC 20002
Toll free: 1-800-872-7245
TTY: 1-800-523-6590
www.amtrak.com

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(balmes)

Locked-Out Commuters Break Down Door Of Amtrak Station To Catch Train
By Chris Morran on November 2, 2011 3:15 PM  
So it's pre-dawn on a chilly November morning in Lancaster, PA, and you arrive at the Amtrak station to catch the train, but no one is around to open the station and now you can't get to the platform. What do you do? The answer for some locked-out commuters this morning was to break down the door. More »

(KFreon)

Senator Proposes "No-Ride List" For Amtrak
By Chris Morran on May 9, 2011 8:45 AM  
Apparently the only way for a terrorist to plant a bomb on any of the thousands and thousands miles of completely unsecured railroad track in this country is to actually be a passenger on a train — specifically an Amtrak train. Thus, Senator Chuck Schumer of NY has figured out a way to keep our entire rail system safe: A "no-ride list." More »

Amtrak Charters Sweet Bus When Tracks Are Unsafe
By Laura Northrup on April 8, 2011 10:30 AM  
An exemplary customer service experience....with Amtrak? It's possible! Thomas was traveling from Boston to Buffalo, NY, and learned that some of the track in New England was impassible, so passengers would be taking a bus for part of their trip. He expected to be put on a Greyhound bus...not a travel experience to look forward to. But Amtrak had something nicer planned for its passengers. More »

Why Does Amtrak Charge Me Extra To Use My Student Discount?
By Chris Morran on April 29, 2010 2:23 PM  
Consumerist reader Rachel was recently trying to book a train trip from Washington, D.C., to Newark, NJ, on Amtrak's website and ran across a bit of a snag — When she attempted to claim the Student Advantage discount, her ticket was suddenly $13.90 more expensive. More »

(KFreon)

Amtrak Decides To Continue Discounted Fares In Northeast
By Chris Morran on April 1, 2010 10:00 AM  
Over a year ago, Amtrak began offering discount fares of around 25% on several of its Northeast Regional lines. And after extending them last November they've decided to keep them indefinitely. More »

Amtrak's Exemplary Service Saves You Time And Money
By Carey Alexander on July 19, 2009 10:00 PM  

—>Bob didn't realize that his Amtrak train from Syracuse would be delayed for more than an hour until an Amtrak agent called him up and offered to upgrade him free of charge to an earlier and pricier train. Bob initially declined, but later called back to change his mind. When he got to the station, the same agent realized that he qualified for a cheaper ticket and refunded the difference on the spot.  More »

Amtrak Ticket System Failure Nationwide
By Ben Popken on March 13, 2009 7:36 PM  

—>Readers and Twitterers report Amtrak's ticketing systems are down nationwide. Tickets are being handwritten and they're letting you purchase onboard. Maybe their computers heard that Biden was about to announce a $1.3billion infusion and simply freaked the freak out? (Photo: mbeldykMore »

Amtrak Strands Passengers Without Food, Water, Toilets
By Meg Marco on December 23, 2008 9:59 PM  

—>About 450 Amtrak passengers were stranded in Chicago's Union Station for almost 24 hours — without food, water or access to reliable functioning restrooms.   More »

Delta Tries To Get On Board Train Craze By Hijacking Google
By Jay Slatkin on June 10, 2008 1:17 PM  

—>With all the talk about trains in recent days, reader Zach decided to do some quick Googling to check out some train ticket prices. He typed in "cheap train tickets" and what do you know? Oh, hello Delta! We didn't know you were in the train business now. Let's click on your link on the small hope that maybe there's a train ticket discount or some sort of...nope, same old Delta. Zach's letter, inside...  More »

9 Reasons Why Trains Are Better Than Planes
By Jay Slatkin on June 9, 2008 1:59 PM  

—>It may take longer to get there, a lot longer, depending on your destination, but Ecogeek has found 9 reasons why traveling on trains is better than traveling on planes. No security delays, more legroom and no baggage handlers to lose your luggage is just the beginning. Check out one of our favorite reasons, inside...  More »