Company Profile for American Airlines

American Airlines, Inc. (AA) is a major airline of the United States. It is the world's largest airline in passenger miles transported and passenger fleet size; third largest, behind FedEx Express and Delta Air Lines, in aircraft operated; and second behind Air France-KLM in operating revenues. A subsidiary of the AMR Corporation, the airline is headquartered in Fort Worth, Texas, adjacent to the Dallas/Fort Worth International Airport. American operates scheduled flights throughout the United States, and flights to Canada, Latin America, the Caribbean, Europe, Japan, the People's Republic of China, and India. The Chairman, President, and CEO of AA is Gerard Arpey. In 2005, the airline flew more than 138 billion revenue passenger miles (RPM).
Source: American Airlines - Wikipedia

ADDITIONAL INFORMATION:
Customer Relations
PO Box 619612 MD 2400
Dallas/Fort Worth Airport, TX 75261- 9612
817-967-2000

Overnight Mail:
American Airlines Customer Relations
4255 Amon Carter Blvd. MD 2400
Fort Worth, TX 76155-2603

Baggage: 800-535-5225
Fax: 817-967-4162
www.aa.com

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Turns Out Bankrupt American Airlines Owns A $30 Million London Townhouse
By Mary Beth Quirk on December 15, 2011 12:00 PM  
When a company files for bankruptcy, some interesting things can come up in the listing of assets. Like say, a London townhouse that could be worth up to $30 million — which was listed in American Airlines' recent Chapter 11 bankruptcy filing. More »

American Airlines Refuses To Provide Proof Of Cancellation Or Existence Of Voucher
By Mary Beth Quirk on December 7, 2011 2:00 PM  
There comes a time when we all have to accept defeat and take a loss when our travel plans change. But what Consumerist reader E. has a beef with is that American Airlines would take his money to cancel his flight, but refused to provide proof of that and the fact that the rest of his fare was being held hostage as a "voucher." More »

Even Alec Baldwin Isn't Allowed To Play On His Phone During Takeoff
By Phil Villarreal on December 7, 2011 7:30 AM  
Celebrities are having a harder time staying on flights this week than the Indianapolis Colts are at winning games. After country musician John Rich was booted off a Southwest Airlines flight Sunday for allegedly getting involved in an altercation with other passengers, Alec Baldwin got the hook from an American Airlines flight Tuesday, apparently due to his addiction to the game Words with Friends. More »

Lawsuit: Airplane Food Killed American Airlines Passenger
By Chris Morran on December 2, 2011 12:15 PM  
The family of a man who died on board a flight to Miami in May has sued American Airlines and the company that provided the in-flight meal, alleging that airplane food is what caused the passenger's death. More »

American Airlines Files For Bankruptcy Protection
By Chris Morran on November 29, 2011 10:57 AM  
The third-largest airline in the U.S. has more to worry about than delays and baggage fees. Earlier today, American Airlines announced that it and its parent company are filing for Chapter 11 bankruptcy protection, and that its CEO has stepped down. More »

Study: Virgin America Keeps Customers On Hold Longer Than Any Other Airline
By Chris Morran on November 23, 2011 1:46 PM  
Holiday travel plans change all the time, meaning lots of people will be spending lots of time on the phone trying to speak to a human being. And according to a new report, passengers on Virgin America should have something to occupy themselves with while waiting on hold, as the average wait time for the carrier is longer than 20 minutes. More »

Jack The Cat Has Died

By Ben Popken on November 7, 2011 10:00 AM  
Jack, the cat lost at JFK and then found two months later, has died. More »

Jack The Cat Found After Two Months In JFK Airport
By Laura Northrup on October 26, 2011 8:00 AM  
Before the flight to his new home in California, Jack the cat escaped from his travel carrier and disappeared into John F. Kennedy Airport. The airline organized searches and put out food, and animal lovers all over the world helped in any way they could, from performing their own searches of the airport and nearby neighborhoods to getting word out to employees of nearby businesses and other airlines. We're happy to report that Jack has been found. In two months, he apparently never left the airport. More »

Is In-Flight Advertising Getting Out Of Control?
By Chris Morran on October 19, 2011 4:15 PM  
Depending on the airline you choose, everything from the exterior of your jet to the overhead compartments to your tray table and the back of your seat to your airplane safety video can be sponsored by an advertiser. And considering the amount of revenue being generated by these ads, they probably aren't going anywhere anytime soon. More »

2 Months In, Searchers Still Seek Jack The Cat Lost At JFK
By Ben Popken on October 18, 2011 10:00 AM  
Two months after a cat named Jack got lost in the American Airlines baggage handling area at JFK, his owners and friends still continue to form search posses to try to look for him. More »