Company Profile for Amazon
Amazon.com, Inc.
| Type | Public |
|---|---|
| Headquarters | Seattle, Washington, U.S. |
| Industry | Online shopping, Cloud computing |
| Key People | Jeff Bezos (Chairman, President & CEO) |
| Products | A2Z Development, A9.com, Alexa Internet, Amazon.com, Amazon Kindle, Amazon Studios, Amazon Web Services, Audible.com, Endless.com, IMDb, LoveFilm, Zappos.com, Woot |
ADDITIONAL INFORMATION:
Customer Service
PO Box 81226
Seattle, WA 98108-1226
206-266-1000 (Corporate)
Toll free: 1-800-201-7575
Automated: 1-866-216-2172
Fax: 206-266-2335
www.amazon.com
While you’re here, check out JustAnswer. JustAnswer (see below) is in the business of connecting people like you with lawyers for one-on-one answers, which is great if you have a question that would benefit from professional input.*
If it helps you, it helps us. If you pose a question, are happy with the answer, and choose to pay JustAnswer for it, The Consumerist will receive a small commission, which helps us to run our site. We do not accept any advertising whatsoever, which means we do not receive money for simply offering this service to you. We happen to like what they do, and hope you do too.
*Just know: The Consumerist and JustAnswer are unrelated companies; as much as we want you to have a good experience, we have no control or responsibility for what happens when you leave our site and use JustAnswer.
Which Online Retailers Have The Fastest & Slowest Delivery Times?
By Chris Morran on December 16, 2011 1:15 PM
43 Comments
Today is Free Shipping Day, which is pretty self-explanatory, but free shipping doesn't mean good shipping. That's why the folks at STELLAservice wanted to know which of the top 25 online retailers were able to get you your order in a timely manner. More »
Amazon Extends Free Shipping Deadline To Woo Last-Minute Christmas Customers
By Mary Beth Quirk on December 13, 2011 12:00 PM
12 Comments
If you're not already shopping online, Amazon is trying to make sure that you do so with them this year, by extending their free shipping deadline by one day to Dec. 19. It's not exactly the equivalent of heading out to find gifts Christmas Eve, but for online shopping, the clock is definitely ticking. More »
Use Local Stores As Amazon Showrooms, Get Amazon Discount
By Laura Northrup on December 9, 2011 8:00 AM
93 Comments
Consumerist readers and editors alike often joke that electronics retail stores are real-life showrooms for Amazon and Newegg, but tomorrow (December 10) Amazon is offering up to $15 in discounts to customers who do just that. And help them spy on local brick-and-mortar retailers while they're at it. More »
(bnilsen)
Buying A Kindle Fire Might Make You More Likely To Own An iPad Eventually
By Mary Beth Quirk on December 5, 2011 2:00 PM
87 Comments
The attractive lower price tag of Amazon's Kindle Fire might be luring in plenty of customers, but according to some analysts, owning the Fire is akin to a "soap box derby" car and eventually, customers will upgrade to an iPad. Burn! More »
Amazon Cooperating With State Tax Collecting Bill, Others Not So Happy
By Mary Beth Quirk on December 1, 2011 2:00 PM
107 Comments
Because of a 1992 Supreme Court ruling, Amazon and other online retailers that don't have a physical presence in a state don't have to pay state taxes. Good news for them, and the consumers who avoid those taxes, but legislators are still pushing for those taxes to be collected. And now Amazon is onboard, which irks some smaller online retailers. More »
Amazon Will Take A $175 Book Off Your Hands For 32 Cents
By Mary Beth Quirk on November 28, 2011 12:00 PM
55 Comments
We're not exactly sure we understand Amazon's rationale in offering to buy a book for $0.32 and also listing others of its kind at $175. Seems a little wonky, no? More »
Amazon Puts Your $1000 Kindle Library 'On Hold,' Apologizes, Shrugs
By Laura Northrup on November 23, 2011 9:00 AM
100 Comments
One day in October, Kindle owner Ryan couldn't log in to his Amazon account. He reset his password: no luck. According to Amazon representatives, the account is now "on hold," but no one can tell him what that means. He was told that someone at Amazon would call him back within 24 hours. That was almost a month ago. More »
Are Airport X-Ray Machines Killing Kindles?
By Paul Eng on November 21, 2011 3:30 PM
27 Comments
The Amazon Kindle and other similar e-readers can be quite convenient for frequent air travelers who want to fly without packing heavy or bulky books. But some European jet-setters are reporting that run-ins with airport X-ray machines are killing their Kindles. More »
Amazon Associates Doesn't Pay Referral Fees, Refuses To Explain
By Mary Beth Quirk on November 21, 2011 3:00 PM
15 Comments
Consumerist reader Sean C. thought he was having a lucky day on June 29 when he finally earned some money through the Amazon Associates referral program, to the tune of around $500. Unfortunately June 29 was also the day Amazon ceased the program in California. More »
Amazon Unloading All Non iPhone Smartphones For $.01 (With Some Catches)
By Mary Beth Quirk on November 21, 2011 1:00 PM
56 Comments
If you're willing to sign a new two-year contract, from now until Cyber Monday, Amazon is selling all non-iPhone smartphones (read: Androids) for the low low price of $0.01. Yes, one penny. That's also 99 cents less than $1. Though in most cases, you need to be a new customer for whatever carrier you choose. More »
